TeamViewer vs. Zeplin

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
TeamViewer
Score 8.6 out of 10
N/A
TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.
$299
per year
Zeplin
Score 7.6 out of 10
N/A
Zeplin, from the company of the same name, is a platform supporting collaboration in application development by engineers and designers by providing an API with popular collaboration, development and prototyping tools and creating a space where productions can be shared and reviewed.
$15
per month
Pricing
TeamViewerZeplin
Editions & Modules
Remote Access
$24.90
per month (billed annually) 1 Licensed User
Business
$50.90
per month (billed annually) 1 Licensed User
Premium
$102.90
per month (billed annually) 15 Licensed Users
Corporate
$206.90
per month (billed annually) 30 Licensed Users
Free
$0
up to 1 project
Advanced
$15
per month per seat (up to 50 projects)
Basic
$15
per month per project
Enterprise
Contact sales team
Offerings
Pricing Offerings
TeamViewerZeplin
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
TeamViewerZeplin
Features
TeamViewerZeplin
Security
Comparison of Security features of Product A and Product B
TeamViewer
8.6
49 Ratings
2% above category average
Zeplin
-
Ratings
Role-based user permissions8.649 Ratings00 Ratings
Remote Administration
Comparison of Remote Administration features of Product A and Product B
TeamViewer
8.5
535 Ratings
2% above category average
Zeplin
-
Ratings
File transfer8.8503 Ratings00 Ratings
Instant message8.6463 Ratings00 Ratings
Access to sleeping/powered-off computers7.3354 Ratings00 Ratings
Session record8.3362 Ratings00 Ratings
Annotations7.9127 Ratings00 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
TeamViewer
8.0
35 Ratings
2% above category average
Zeplin
-
Ratings
Third-party software integrations8.035 Ratings00 Ratings
Remote Access
Comparison of Remote Access features of Product A and Product B
TeamViewer
8.3
60 Ratings
6% above category average
Zeplin
-
Ratings
Attended device access9.159 Ratings00 Ratings
Unattended device access8.455 Ratings00 Ratings
Mobile device access7.752 Ratings00 Ratings
Virtual device access8.349 Ratings00 Ratings
Multiple-display support8.250 Ratings00 Ratings
Multiple concurrent sessions8.349 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
TeamViewer
-
Ratings
Zeplin
4.6
4 Ratings
51% below category average
Task Management00 Ratings4.92 Ratings
Workflow Automation00 Ratings3.01 Ratings
Mobile Access00 Ratings4.42 Ratings
Search00 Ratings6.24 Ratings
Communication
Comparison of Communication features of Product A and Product B
TeamViewer
-
Ratings
Zeplin
7.1
4 Ratings
12% below category average
Notifications00 Ratings7.14 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
TeamViewer
-
Ratings
Zeplin
4.9
5 Ratings
48% below category average
Versioning00 Ratings7.32 Ratings
Document collaboration00 Ratings3.43 Ratings
Access control00 Ratings4.35 Ratings
Advanced security features00 Ratings4.72 Ratings
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TeamViewerZeplin
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User Ratings
TeamViewerZeplin
Likelihood to Recommend
8.7
(557 ratings)
7.7
(22 ratings)
Likelihood to Renew
10.0
(64 ratings)
8.2
(1 ratings)
Usability
9.1
(57 ratings)
7.6
(4 ratings)
Availability
9.1
(5 ratings)
-
(0 ratings)
Performance
9.1
(5 ratings)
-
(0 ratings)
Support Rating
9.6
(50 ratings)
9.5
(4 ratings)
In-Person Training
9.1
(2 ratings)
-
(0 ratings)
Online Training
9.1
(4 ratings)
-
(0 ratings)
Implementation Rating
8.9
(119 ratings)
-
(0 ratings)
Configurability
9.1
(4 ratings)
-
(0 ratings)
Ease of integration
9.1
(5 ratings)
-
(0 ratings)
Product Scalability
9.1
(5 ratings)
-
(0 ratings)
Vendor post-sale
8.5
(5 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(5 ratings)
-
(0 ratings)
User Testimonials
TeamViewerZeplin
Likelihood to Recommend
TeamViewer
I think it works well for IT management and help desk support of end users. I find it very useful to help users and send files to their desktop. Remote Workers still run into some problems with MFA and updates, both to the TV Host app and OS updates. However, it does give us secure direct access without the need of a VPN.
Read full review
Zeplin
I still have some issues, especially with color integration between the style guide and also project. When we update the colors, it's not automatically sync to every project. Aside from that, zeplin solves my problem for hand-off design from design to developer. I set zeplin is source of truth design file
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Pros
TeamViewer
  • It is secure and eliminates the need for VPN for remote users.
  • It offers a 2FA to insure that security is strong for our system.
  • Can save time with file transfer syncs for labels, batches and other files.
  • It supports multi device and cross platform usage within our warehouse.
Read full review
Zeplin
  • Ease in automatically building design style guides, saving time that might be spent on building style guides in another tool (such as InDesign).
  • Users can use Mac, PC, or web versions of this app to collaborate on a single project, enabling us to work with a wider pool of contractors.
  • Accelerates the design-to-development workflow, as it’s very easy to import Sketch or Photoshop files through plug-ins, and HTML/CSS codes are automatically created based on designs.
  • Provides cross-platform specifications for web, iOS, and Android, which can save developers time in figuring out specifications beyond the “main platform" on their own.
Read full review
Cons
TeamViewer
  • With an iPad, you can't take control of the device, so you have to tell someone what to do. Which can be a challenge because the end user doesn't know what to do
  • With the free version of TeamViewer you cant enter Admin credentials because TeamViewer blocks the windows to fill in the credentials
  • The free version can be really limited which can be putting off people because they don't see the full potential of TeamViewer
Read full review
Zeplin
  • The uploading and syncing of assets is great for sketch and photoshop but we use illustrator and that can be cumbersome/tedious at times.
  • There are certain elements that have been a bit confusing to navigate at times, but for the most part, it's pretty user-friendly
  • More integrations
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Likelihood to Renew
TeamViewer
We need this tool in our day to day business. It is what we do all day remoting into clients devices. In this day and age we can access devices all over the world as long as we have secure internet connection. It certainly saves money in gas, and even if you are away you can help.
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Zeplin
Great tool
Read full review
Usability
TeamViewer
TeamViewer is a reliable and really strong tool for accessing remote IT platforms secure and fast. We don't know any product that provide us such strong functionality to make our life as a internationally recognized MES provider with DIAMES with an international clientele so easy. We look forward for any new TeamViewer functionality that supports us even more.
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Zeplin
Zeplin's component management and style guide help us to be consistent across whole product and it so easy to use for non-technical person. It is now easy to collaboration for designes between different teams like stackholders, product owner, UI/UX, developers and testers. Now there is only one point of reference is Zeplin so it is so easy to get details without asking designer or developer again and again.
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Reliability and Availability
TeamViewer
Always available if setup correctly.
Read full review
Zeplin
No answers on this topic
Performance
TeamViewer
The application is built on VNC which is a very stable technology.
Read full review
Zeplin
No answers on this topic
Support Rating
TeamViewer
the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.
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Zeplin
Zeplin has classic support with a chat from the website. It's working fine, and we're also getting the support needed when needed. However, Zeplin is very good at closing the incidents and moving on. It was a while ago we had a case with their support so that it might have improved since then.
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In-Person Training
TeamViewer
As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.
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Zeplin
No answers on this topic
Online Training
TeamViewer
I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
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Zeplin
No answers on this topic
Implementation Rating
TeamViewer
TeamViewer installation and deployment to other devices is pretty straightforward and does not require much technical know-how. This makes ease of use attractive when supporting both new and existing clients with limited technical knowledge. I think ease of use is a huge factor in getting new clients. TeamViewer handles that extremely well.
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Zeplin
No answers on this topic
Alternatives Considered
TeamViewer
TeamViewer's cost is much lower than that of other solutions, and its security is far superior to RemotePC's. TeamViewer is also a request-based remote session manager, unlike other software that allows indefinite connection time. TeamViewer's free version makes it even better for one end of the group to find support, while the other end has the paid version.
Read full review
Zeplin
Zeplin is great to inspect and share user interfaces, specifications and assets, perfect for developers. Tools like InVision and Marvel are much better to create prototypes for both developers, coworkers and even stakeholders, but they don't have this kind of feature (inspection) as Zeplin does. So each of them can be used for different purposes, offering different approaches to share and interact with layouts for apps and websites.
Read full review
Scalability
TeamViewer
Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop
Read full review
Zeplin
No answers on this topic
Return on Investment
TeamViewer
It took about 3 months.
  • Customer Support of our business has become more interactive with customers, leading to faster resolution of their problems.
  • Remotely accessing devices in our office allows employees to stay productive while working from home.
  • TeamViewer helps us to collaborate with other firms for projects we're doing.
Read full review
Zeplin
  • Development time has reduced as the design updates are communicated in real time to developers and they don't have to write the boilerplate code as it's already generated.
  • Employee engagement has improved as every stakeholder is aware about the design changes from the beginning and can give their inputs.
  • Designers save a lot of time as they don't to explicitly communicate when the update or publish their designs and also it just takes a couple of clicks to publish their designs. Also, lot of rework is saved as every stakeholder is involved right from the beginning.
Read full review
ScreenShots

TeamViewer Screenshots

Screenshot of how TeamViewer lets users connect to devices and provide remote support.Screenshot of AI, automation and remediation.Screenshot of the interface to monitor and manage devices proactively.Screenshot of some of TeamViewer's integrations.