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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Thinkific

    Score8.8 out of 10
    N/AThinkific Plus is a scalable learning platform that’s designed to be easy to use for teams and customers. Thinkific Plus offers enterprise-grade features that scale with the needs of enterprises, and the service includes a people seriously dedicated to helping users to reach their goals.N/A

    Verint Community

    Score10 out of 10
    N/AVerint Community (Telligent) is a community and collaboration software platform developed by Telligent Systems and was first released in 2004. Telligent's focus was on offering a platform that can be integrated and extended, but this requires technical expertise. Verint acquired Telligent in 2015.N/A
    Pricing
    ThinkificVerint Community
    Editions & Modules
    No answers on this topic
    Verint Community SaaS
    -
    per year per pageviews/API calls
    Verint Community AnyCloud
    -
    per domain and server
    Offerings
    Pricing Offerings
    ThinkificVerint Community
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    ThinkificVerint Community
    Considered Both Products
    Thinkific
    No answer on this topic
    Verint
    No answer on this topic
    Key User Insights
    Would buy again
    88%
    Would buy again
    46 Answers
    80%
    Would buy again
    24 Answers
    Delivers good value for the price
    89%
    Delivers good value for the price
    40 Answers
    92%
    Delivers good value for the price
    24 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    49 Answers
    90%
    Happy with the feature set
    27 Answers
    Lived up to sales and marketing promises
    87%
    Lived up to sales and marketing promises
    39 Answers
    76%
    Lived up to sales and marketing promises
    16 Answers
    Implementation went as expected
    85%
    Implementation went as expected
    40 Answers
    95%
    Implementation went as expected
    20 Answers
    Best Alternatives
    ThinkificVerint Community
    Small Businesses
    iSpring Suite
    Score7.7 out of 10
    Higher Logic Thrive
    Score8.9 out of 10
    Medium-sized Companies
    Articulate 360
    Score9.2 out of 10
    Higher Logic Vanilla
    Score5.5 out of 10
    Enterprises
    Articulate 360
    Score9.2 out of 10
    Khoros Communities
    Score8.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ThinkificVerint Community
    Likelihood to Recommend
    9.2
    (54 ratings)
    10.0
    (31 ratings)
    Likelihood to Renew
    8.6
    (8 ratings)
    10.0
    (2 ratings)
    Usability
    8.7
    (44 ratings)
    7.5
    (8 ratings)
    Availability
    5.5
    (2 ratings)
    10.0
    (1 ratings)
    Performance
    5.5
    (2 ratings)
    10.0
    (1 ratings)
    Support Rating
    8.9
    (10 ratings)
    10.0
    (6 ratings)
    Online Training
    6.4
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.6
    (3 ratings)
    9.0
    (1 ratings)
    Configurability
    3.6
    (1 ratings)
    10.0
    (1 ratings)
    Contract Terms and Pricing Model
    4.5
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    6.4
    (1 ratings)
    7.0
    (1 ratings)
    Product Scalability
    6.4
    (2 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    4.5
    (2 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    5.5
    (2 ratings)
    10.0
    (1 ratings)
    User Testimonials
    ThinkificVerint Community
    Likelihood to Recommend
    Thinkific
    I think Thinkific is very well suited if you want more control and not a ton of competition. It is very well suited if you want to create courses because it does an amazing job with providing course outline examples for you to stay organized and so forth. The only thing I would say where the courses might be less appropriate is if someone is expecting it to be like an udemy where people can see a ton of different course creators all in one place with course recommendations. Thinkific is not that type of platform and I LOVE that. On Thinkific, it almost feels like our site is our own ya know. I tried out other platforms and it just felt like you were competing with so many other people and could see other courses. Felt like being on a platter served with others. Thinkific just feels more unique in the sense it feels like when people come to your page, they are only seeing your page.
    Incentivized
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    Verint
    If you need a community platform that's very versatile and has a relatively low entry-cost to get started, Verint is a good pick. If you need a solution that is guaranteed to work seamlessly and have no hiccups or issues overall, it is not well suited. Although it is a SAAS solution, some of the aspects of the platform do not make it seem so.
    Incentivized
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    Pros
    Thinkific
    • Enables course creators to deliver high quality courses very fast
    • Offers unlimited hosting for videos included in the subscription price
    • Provides an easy to use administration interface that's powerful and accessible
    • Easy to scale subscription tiers on B2C plans, cost effective highly scaleable B2B plans (Thinkific Plus) ideal for companies who want to start a customer education program
    • Amazing support and account management team - great mindset and people in the teams.
    Read full review
    Verint
    • Forums - organizing forum questions and identifying answered
    • Various layouts of blogs, divided by groups to enable different or similar layouts throughout the site. Ability to enable all to view the same or have particular groups of blogs to stand out and have it's own look and feel
    • ability to customize widgets to the needs of your use case
    Read full review
    Cons
    Thinkific
    • auto formatting of some course building content, does not format well on phone vs desktop
    • filter by group functionality for website based content, it's mostly filter by enrollments
    • the plug and play web building is convenient but really we need a UX/UI designer to build a super good looking website. Plug and play builder works but doesnt look SUPER sharp if done by someone with no dev skills or coding ability
    Incentivized
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    Verint
    • I would like to see engagement in the Elevate platform increase in discussions. We get so busy in our day, it is hard at times to get enough activity in a topic I know many struggle with in the contact center. The more sharing the better.
    • It would be nice if it were easier to connect as friends. That piece in Elevate seems difficult to build a network group and communicate with them all at one time on a topic or encourage them to join a discussion board when you know they have contributions that would benefit.
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    Likelihood to Renew
    Thinkific
    I'm very likely to renewal as long as Thinkific stays focused on helping small businesses like myself to stay in the know of new and more effective ways to use digital learning tools to help our students get better success. I will also stay with Thinkific if they do not intend to hike up the prices and keep the different price plans suit all businesses regardless of the size.
    Incentivized
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    Verint
    I am not part of this decision making process, but I did provide positive feedback to the decision making board.
    Incentivized
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    Usability
    Thinkific
    Under Site Builder, when trying to add a new section, so many templates appear; however, preview is not shown, which makes it super difficult and time consuming to identify a template that suits the purpose. Customization of certification designs is a bit difficult too. There are limitations to the type of quiz questions I can create - for example, there's no option to have fill in the blank questions.
    Incentivized
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    Verint
    If you are an experienced online community professional, Verint offers the flexibility you need. You do need to have a lot of expertise if you want to build a solid user experience because there isn't a template out-of-the-box that is just ready to go for various use cases. It will take awhile to fully understand the capabilities of Verint Community.
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    Reliability and Availability
    Thinkific
    I've never had any issues with accessing Thinkific but I can see when it has been a problem for others. When I get updates on when they are doing maintenance to their platform I tend to make sure that is not the day I plan to be working on my school so as not to get frustrated
    Incentivized
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    Verint
    No answers on this topic
    Performance
    Thinkific
    When it comes to the performance of Thinkific for me I find that it's good but could be better. I tend to think that the larger the files and videos you upload on your courses may add to the impact of it's uploading (not sure if that's actually true or not). But overall the performance of Thinkific via my tablet and desktop is very good when I have a fast speed broadband speed
    Incentivized
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    Verint
    No answers on this topic
    Support Rating
    Thinkific
    I rate Thinkific a ten because of its excellent customer service, ease of use, high-quality product, fair price with excellent ROI, and because they keep making improvements. Using Thinkific solved the problems of piecing together our course with various WordPress plugins, iframes, and payment processing software. It's easy to create a course website for people who can't write code.
    Incentivized
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    Verint
    While the support portal (cases) is helpful, I've been even more impressed by their own support community. I always get quick, thoughtful, and interesting answers to my questions from support personnel, in-house developers, other users, and even the VP/GM himself! They have a really wonderful thing going there.
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    Online Training
    Thinkific
    It was good and easy to understand
    Incentivized
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    Verint
    No answers on this topic
    Implementation Rating
    Thinkific
    I highly recommend utilizing the bulk importer for video content early on, as it saves a massive amount of time during the initial setup phase. Another insight is to set up your custom domain and email integrations (like Mailchimp or HubSpot) at the very beginning of the implementation
    Incentivized
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    Verint
    all customizations should be under warranty so that you get the right level of support from the 3rd party
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    Alternatives Considered
    Thinkific
    ClickFunnels is great for funnels, but as of now, it does not do well with e-learning. Maybe they'll change that in ClickFunnels 2.0. But for now, I use Thinkific because I need a place where the students can come into their own dashboard, find all the courses they have purchased on a single place and be able to track their progress.
    Incentivized
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    Verint
    I believe Verint Community stacks up very against previous solutions I have worked with. For an externally facing community, I think Jive-X was the best in class for many years, and Verint matches up very well from a features and configuration perspective. The other key point for me, is that Verint Community is also similar to Jive in that it has an extremely strong customer community of experienced community professionals. Verint does a great job of engaging with us about future plans, roadmaps, events, etc. I think this is a very under-rated benefit of a community platform, and Verint's is exceptional.
    Incentivized
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    Contract Terms and Pricing Model
    Thinkific
    Great use easy and simple
    Incentivized
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    Verint
    No answers on this topic
    Scalability
    Thinkific
    The opportunities to scale your online course business with Thinkific is endless. They provide a great range of plans with features, integrations and support to suit the needs of any business as different levels. The key here is knowing where to start with the budget you have and then knowing when it's time to scale up and the tools and resources it will require.
    Incentivized
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    Verint
    Highly scalable system with the ability to expand to an increasing number of users and communities
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    Return on Investment
    Thinkific
    • No email marketing makes it more difficult to collect leads.
    • Price can be a barrier at time for small businesses who don't have revenue.
    • Easy to use and helps with my business needs vs platforms like Squarespace.
    • Community building through workshops and webinars Thinkific host.
    • Access to educational resources and mobile app.
    Incentivized
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    Verint
    • Verint Community has helped to gain more than one lakh users which shows that the platform is extremely stable and engaging. This helped for more brand awareness and e-commerce conversion rates
    • We have had huge problems with non English countries where this platform's limitations has caused huge number of loss and less user count. Hopefully this is fixed soon.
    • Our major plan was to expand our segments and verticals such as gaming, education and business which was done very well by using this platform and our team was able to customize it based on our brand's identity. We looking to expand to much more countries and hopefully target all our worldwide businesses.
    Incentivized
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    ScreenShots

    Verint Community Screenshots

    Screenshot of the Sophos Community, built on Verint Community, that offers forums, blogs, events, and membership perks for its usersScreenshot of VisionAires, a community powered by Verint, that features working groups, event, and a content hubScreenshot of an Avnet community with courses, competitions, and networking opportunitiesScreenshot of the ADI Engineer Zone, which is a community hub with built-in learning modules, webcasts, blogs, and supportScreenshot of MicroFocus' community to ask questions, join conversations, or share ideasScreenshot of the England Football Community, a place to connect with people and join the conversation about all things football.