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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    TriNet HR Plus

    Score4.2 out of 10
    N/AHR Plus (formerly Zenefits) is TriNet’s administrative services organization (ASO) solution, combining expert support and administration with a technology platform for HR, payroll, and benefits.

    $10

    per month

    UKG Workforce Central (discontinued)

    Score5.1 out of 10
    N/AUKG Workforce Central (formerly Kronos Workforce Central) was a suite of HR Management offerings targeted mainly at enterprise customers with larger-scale and more complex HR and workforce management issues. The product is discontinued.N/A
    Pricing
    TriNet HR PlusUKG Workforce Central (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    TriNet HR PlusUKG Workforce Central (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeOptionalRequired
    Additional Details——
    More Pricing Information
    Community Pulse
    TriNet HR PlusUKG Workforce Central (discontinued)
    Considered Both Products
    TriNet
    Chose TriNet HR Plus
    I like Zenefits 2nd best only behind Paycom. Too many things in Zenefits are interconnected. As an example in Paycom I can assign different admins for different aspects of 1 employee profile (Manager A can approve their timecard, Manager B is responsible for approve …
    Incentivized
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    89%
    Would buy again
    89 Answers
    93%
    Would buy again
    14 Answers
    Delivers good value for the price
    89%
    Delivers good value for the price
    83 Answers
    89%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    91%
    Happy with the feature set
    91 Answers
    93%
    Happy with the feature set
    14 Answers
    Lived up to sales and marketing promises
    84%
    Lived up to sales and marketing promises
    64 Answers
    75%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    90%
    Implementation went as expected
    69 Answers
    63%
    Implementation went as expected
    5 Answers
    Features
    TriNet HR PlusUKG Workforce Central (discontinued)
    Human Resource Management
    Comparison of Human Resource Management features of TriNet HR Plus and UKG Workforce Central (discontinued)
    Feature
    TriNet HR Plus
    6.6
    136 Ratings
    22% below category average
    UKG Workforce Central (discontinued)
    -
    Ratings
    Employee demographic data6.5112 Ratings00 Ratings
    Employment history7.5106 Ratings00 Ratings
    Job profiles and administration6.0106 Ratings00 Ratings
    Workflow for transfers, promotions, pay raises, etc.6.0111 Ratings00 Ratings
    Organizational charting5.5120 Ratings00 Ratings
    Organization and location management7.0123 Ratings00 Ratings
    Compliance data (COBRA, OSHA, etc.)7.5109 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of TriNet HR Plus and UKG Workforce Central (discontinued)
    Feature
    TriNet HR Plus
    7.2
    121 Ratings
    13% below category average
    UKG Workforce Central (discontinued)
    -
    Ratings
    Pay calculation8.0104 Ratings00 Ratings
    Support for external payroll vendors6.052 Ratings00 Ratings
    Off-cycle/On-Demand payment7.066 Ratings00 Ratings
    Benefit plan administration7.5109 Ratings00 Ratings
    Direct deposit files7.5104 Ratings00 Ratings
    Salary revision and increment management7.597 Ratings00 Ratings
    Reimbursement management7.068 Ratings00 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of TriNet HR Plus and UKG Workforce Central (discontinued)
    Feature
    TriNet HR Plus
    6.5
    119 Ratings
    24% below category average
    UKG Workforce Central (discontinued)
    -
    Ratings
    Approval workflow6.5117 Ratings00 Ratings
    Balance details6.0115 Ratings00 Ratings
    Annual carry-forward and encashment7.095 Ratings00 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of TriNet HR Plus and UKG Workforce Central (discontinued)
    Feature
    TriNet HR Plus
    6.9
    135 Ratings
    18% below category average
    UKG Workforce Central (discontinued)
    -
    Ratings
    View and generate pay and benefit information7.5129 Ratings00 Ratings
    Update personal information8.0135 Ratings00 Ratings
    View company policy documentation7.0122 Ratings00 Ratings
    Employee recognition4.566 Ratings00 Ratings
    View job history7.5104 Ratings00 Ratings
    Asset Management
    Comparison of Asset Management features of TriNet HR Plus and UKG Workforce Central (discontinued)
    Feature
    TriNet HR Plus
    7.0
    23 Ratings
    14% below category average
    UKG Workforce Central (discontinued)
    -
    Ratings
    Tracking of all physical assets7.023 Ratings00 Ratings
    HR Reporting
    Comparison of HR Reporting features of TriNet HR Plus and UKG Workforce Central (discontinued)
    Feature
    TriNet HR Plus
    6.4
    108 Ratings
    17% below category average
    UKG Workforce Central (discontinued)
    -
    Ratings
    Report builder6.0104 Ratings00 Ratings
    Pre-built reports7.5106 Ratings00 Ratings
    Ability to combine HR data with external data5.567 Ratings00 Ratings
    Onboarding
    Comparison of Onboarding features of TriNet HR Plus and UKG Workforce Central (discontinued)
    Feature
    TriNet HR Plus
    6.5
    115 Ratings
    21% below category average
    UKG Workforce Central (discontinued)
    -
    Ratings
    New hire portal7.5114 Ratings00 Ratings
    Manager tracking tools5.594 Ratings00 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of TriNet HR Plus and UKG Workforce Central (discontinued)
    Feature
    TriNet HR Plus
    3.0
    44 Ratings
    92% below category average
    UKG Workforce Central (discontinued)
    -
    Ratings
    Corporate goal setting3.240 Ratings00 Ratings
    Individual goal setting3.243 Ratings00 Ratings
    Line-of sight-visibility2.338 Ratings00 Ratings
    Performance tracking3.240 Ratings00 Ratings
    Performance Management
    Comparison of Performance Management features of TriNet HR Plus and UKG Workforce Central (discontinued)
    Feature
    TriNet HR Plus
    6.5
    61 Ratings
    21% below category average
    UKG Workforce Central (discontinued)
    -
    Ratings
    Performance plans6.558 Ratings00 Ratings
    Performance improvement plans6.054 Ratings00 Ratings
    Review status tracking6.056 Ratings00 Ratings
    Review reminders7.056 Ratings00 Ratings
    Multiple review frequency7.052 Ratings00 Ratings
    Succession Planning
    Comparison of Succession Planning features of TriNet HR Plus and UKG Workforce Central (discontinued)
    Feature
    TriNet HR Plus
    4.2
    25 Ratings
    61% below category average
    UKG Workforce Central (discontinued)
    -
    Ratings
    Create succession plans/pools2.021 Ratings00 Ratings
    Candidate ranking5.723 Ratings00 Ratings
    Candidate search4.625 Ratings00 Ratings
    Candidate development4.624 Ratings00 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of TriNet HR Plus and UKG Workforce Central (discontinued)
    Feature
    TriNet HR Plus
    5.8
    29 Ratings
    31% below category average
    UKG Workforce Central (discontinued)
    -
    Ratings
    Job Requisition Management5.122 Ratings00 Ratings
    Company Website Posting6.118 Ratings00 Ratings
    Publish to Social Media5.116 Ratings00 Ratings
    Job Search Site Posting5.118 Ratings00 Ratings
    Duplicate Candidate Prevention6.521 Ratings00 Ratings
    Applicant Tracking7.020 Ratings00 Ratings
    Notifications and Alerts5.526 Ratings00 Ratings
    Best Alternatives
    TriNet HR PlusUKG Workforce Central (discontinued)
    Small Businesses
    UZIO
    Score9.4 out of 10
    Deputy
    Score8.6 out of 10
    Medium-sized Companies
    Zoho People
    Score8.6 out of 10
    Harri
    Score6 out of 10
    Enterprises
    PeopleStrong
    Score10 out of 10
    Enterprise eTIME, by ADP (discontinued)
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    TriNet HR PlusUKG Workforce Central (discontinued)
    Likelihood to Recommend
    6.6
    (145 ratings)
    6.6
    (38 ratings)
    Likelihood to Renew
    8.5
    (11 ratings)
    5.0
    (11 ratings)
    Usability
    6.5
    (36 ratings)
    -
    (0 ratings)
    Availability
    9.1
    (4 ratings)
    -
    (0 ratings)
    Performance
    8.5
    (4 ratings)
    -
    (0 ratings)
    Support Rating
    8.8
    (42 ratings)
    7.1
    (8 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    9.1
    (4 ratings)
    -
    (0 ratings)
    Configurability
    8.8
    (4 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (3 ratings)
    -
    (0 ratings)
    Product Scalability
    8.9
    (4 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.9
    (4 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.9
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    TriNet HR PlusUKG Workforce Central (discontinued)
    Likelihood to Recommend
    TriNet
    I think as a small business owner, this system gives peace of mind. When I'm onboarding an employee I can automatically integrate the process with Gmail and Quickbooks. I feel like they are always doing work in the background and I don't have to keep checking up on them or verifying the work that's been done
    Incentivized
    Read full review
    Discontinued Products
    This product was marketed to us as a school and several schools in our area use the program. However, the implementation team we were set-up with had limited school experience and we are still working on the best way to do some of the timekeeping issues where I know that could have been handled better. That being said from a payroll and reporting side it has been great to capture so much data (at times almost too much) and have the system do automatic allocations of salaries and general ledger reports. The reporting takes some getting used to, but overall I've been able to run reports to see and track just about anything I want. Our employees also love the self service compared to our previous products where they can make W4, direct deposit and other updates on their own without having to get HR involved.
    Incentivized
    Read full review
    Pros
    TriNet
    • Payroll services in all 50 states, including payroll tax filings
    • Integrations with tools like QuickBooks, Google Workspace, Slack, and Human Interest (401(k))
    • Simple yet powerful mobile app for employees to access information including paystubs, benefits, and time off requests
    • Streamlined admin portal for People Ops professionals
    Read full review
    Discontinued Products
    • I personally feel like timekeeping is very well thought out and has some powerful tools built in. There is a bit of a learning curve but with strategically placed SMEs we were able to get the use and functionality we needed out of the system.
    • Workforce planning has been crucial in planning operational support in our retail and customer service centers. It is also editable and modifiable as needed.
    Incentivized
    Read full review
    Cons
    TriNet
    • Support doesn't exist once you are a customer
    • Tax team has a 3-6 month response time
    • Poor Menu/Navigation structure
    • Fails to pay taxes on time, results in delinquency notices and fees
    • Glitchy UI, sometimes you need to wait a day or two for a section to work again
    • Feels like a perpetual beta product, nothing polished about it
    Read full review
    Discontinued Products
    • Reporting - some of the reports' names do not coincide with the data that is pulled from the system
    • System errors - the system crashes regularly on us with no real explanation why
    • Punch accuracy - sometimes the punches from the timeclocks do not feed into the system
    Incentivized
    Read full review
    Likelihood to Renew
    TriNet
    We've already renewed after our first year with Zenefits due to the cost savings, ease of administration, reduction in overhead required to perform HR functions, and the employees happily embracing and liking the software. I've found employees generally hate anything new, but we've had no complaints about Zenefits outside the first few weeks of getting used to it.
    Incentivized
    Read full review
    Discontinued Products
    Now that the system is installed and operational, the "pain is gone"...therefore we see no reason to change to a different application. There is no functionality that is missing from the system that would drive us to consider another solution at this time. Maintenance support from Kronos is sufficient and updates occur regularly.
    Read full review
    Usability
    TriNet
    It's extremely user friendly and customer service is super helpful. The app needed help a while back but it has greatly improved. There were issues with files being cut off, and when I was onboarded, it actually cut my offer letter off hiding important information. Since then, it's been fixed so they are continually improving.
    Read full review
    Discontinued Products
    No answers on this topic
    Reliability and Availability
    TriNet
    We have not experienced any application errors or unplanned outages in the two years I have been using this app. Sometimes there is a lag in the time keeping/ confirming your location, however, it quickly resolves itself within seconds and more often than not is an internet connection error
    Incentivized
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    Discontinued Products
    No answers on this topic
    Performance
    TriNet
    This app always loads extremely quickly and in a reasonable time frame. Like I said, when we do experience lags from this app, it is more often than not an internet connection error
    Incentivized
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    Discontinued Products
    No answers on this topic
    Support Rating
    TriNet
    Not good at all. Basically I typically feel like they can solve the issue at hand. However, they take forever and it never feels like they really care. It can be frustrating that the agent will never speak with you on the phone or just give you their direct contact info so that you can continue to follow up on the same issue. Once they "close" the issue - you have to go back to the main customer service email or line again, even though it may be related to something you've contacted them about in the past
    Incentivized
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    Discontinued Products
    Having no experience with Kronos prior to using it in March 2016, their customer service team taught me how to use it the right way after my initial training at work. I am well-versed in data analysis using Excel and Access primarily, so once I discovered that Kronos had a reporting feature built in, I've used the feature quite a few times to help our properties evaluate their production costs and make good labor decisions. I give Kronos a 10 because once a person takes the time to learn how to use the software, they'll realize that Kronos is far more effective than most, and gives users more ways to access their information where and when they want to.
    Incentivized
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    In-Person Training
    TriNet
    Can't really say just because I would not know.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Online Training
    TriNet
    It went through successfully.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Implementation Rating
    TriNet
    Unfortunately I do not have any insights on the implementation of Zenefits as I was not employed with this company when Zenefits was introduced. Based on how effortless it is to use Zenefits, I wouldn't image there would be many issues with the implementation of Zenefits
    Incentivized
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    Discontinued Products
    No answers on this topic
    Alternatives Considered
    TriNet
    Zenefits has been a better tool for our purposes than Paychex Flex. While Zenefits is a fairly rigid tool without a lot of options for customization, Paychex has even fewer options for customization and their customer services is even more difficult to deal with
    Read full review
    Discontinued Products
    Kronos and Dayforce are the two timekeeping systems I’ve worked with in recent years. Kronos feels a little more comprehensive and is my primary timekeeping tool both for myself as well as my staff. Kronos is a great tool for a wide range of shifts, working locations, and pay codes. In this context, I would pick Kronos over Dayforce. On the opposite side, Dayforce is extremely user-friendly and has a “cleaner” user interface if that is a contributing factor for anyone. Also, for managers who oversee large teams (30-50 team members) then Dayforce is a bit more simple to approve time cards, hours, and leave. Kronos is a bit clunky with all the clicks, and managing large teams of hourly employees would be a huge time suck to go in to review/approve all.
    Incentivized
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    Scalability
    TriNet
    It is very easy to use and does not require the end user to go to multiple sites to obtain many facets of HR/ Payroll information that the app offers
    Incentivized
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    Discontinued Products
    No answers on this topic
    Return on Investment
    TriNet
    • California Meal Break Violations cost a full hour of each employees pay rate. If an employee clocks in 1 minute early it costs us at least 10.50 (minimum wage Ca, 15.00 in Los Angeles) which adds up quickly. We had 37 meal break violations when we first rolled it out. They need to add a feature that disallows them to clock in ahead of 30 minutes, or add a feature that shows them how long they've been on break.
    Read full review
    Discontinued Products
    • Kronos is much more expensive than the previous systems we were using, so at this point the ROI is negative. The idea is that it will allow us to scale and grow the company more easily so time will tell if that is the case.
    Incentivized
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    ScreenShots

    TriNet HR Plus Screenshots

    Product screenshotProduct screenshotProduct screenshotScreenshot of HR ManagementScreenshot of HR ManagementScreenshot of HR Management