TriNet HR Plus vs. Zoho People

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
TriNet HR Plus
Score 6.1 out of 10
N/A
HR Plus (formerly Zenefits) is TriNet’s administrative services organization (ASO) solution, combining expert support and administration with a technology platform for HR, payroll, and benefits.
$10
per month
Zoho People
Score 9.0 out of 10
N/A
Zoho People is an efficient Human Resources Management System that automates daily tasks. It also offers Performance Management and Learning Management resources.
$1.25
per month
Pricing
TriNet HR PlusZoho People
Editions & Modules
No answers on this topic
Essential HR
$1.50 ($1.25)
monthly (annually)
Professional
$2.50 ($2.00)
monthly (annually)
Premium
$3.50 ($3.00)
monthly (annually)
Enterprise
$5.00 ($4.50)
monthly (annually)
People Plus
$10.00 ($9.00)
monthly (annually)
Offerings
Pricing Offerings
TriNet HR PlusZoho People
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
TriNet HR PlusZoho People
Considered Both Products
TriNet HR Plus

No answer on this topic

Zoho People
Chose Zoho People
We only use Zoho People because it is part of our Zoho One suite. We originally used Zenefits, which was great for hiring/onboarding, and we currently use Employee Navigator to manage benefits and PTO, which is much easier to use than Zoho People. As of now, Zoho People is very …
Features
TriNet HR PlusZoho People
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
TriNet HR Plus
6.6
136 Ratings
20% below category average
Zoho People
9.1
10 Ratings
12% above category average
Employee demographic data6.5112 Ratings9.110 Ratings
Employment history7.5106 Ratings00 Ratings
Job profiles and administration6.0106 Ratings00 Ratings
Workflow for transfers, promotions, pay raises, etc.6.0111 Ratings00 Ratings
Organizational charting5.5120 Ratings00 Ratings
Organization and location management7.0123 Ratings00 Ratings
Compliance data (COBRA, OSHA, etc.)7.5109 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
TriNet HR Plus
7.2
121 Ratings
12% below category average
Zoho People
-
Ratings
Pay calculation8.0104 Ratings00 Ratings
Support for external payroll vendors6.052 Ratings00 Ratings
Off-cycle/On-Demand payment7.066 Ratings00 Ratings
Benefit plan administration7.5109 Ratings00 Ratings
Direct deposit files7.5104 Ratings00 Ratings
Salary revision and increment management7.597 Ratings00 Ratings
Reimbursement management7.068 Ratings00 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
TriNet HR Plus
6.5
119 Ratings
23% below category average
Zoho People
10.0
10 Ratings
20% above category average
Approval workflow6.5117 Ratings10.010 Ratings
Balance details6.0115 Ratings00 Ratings
Annual carry-forward and encashment7.095 Ratings00 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
TriNet HR Plus
6.9
135 Ratings
17% below category average
Zoho People
9.9
10 Ratings
19% above category average
View and generate pay and benefit information7.5129 Ratings00 Ratings
Update personal information8.0135 Ratings9.910 Ratings
View company policy documentation7.0122 Ratings10.09 Ratings
Employee recognition4.566 Ratings00 Ratings
View job history7.5104 Ratings00 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
TriNet HR Plus
7.0
23 Ratings
13% below category average
Zoho People
-
Ratings
Tracking of all physical assets7.023 Ratings00 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
TriNet HR Plus
6.3
108 Ratings
18% below category average
Zoho People
-
Ratings
Report builder6.0104 Ratings00 Ratings
Pre-built reports7.5106 Ratings00 Ratings
Ability to combine HR data with external data5.567 Ratings00 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
TriNet HR Plus
6.5
115 Ratings
21% below category average
Zoho People
9.0
10 Ratings
12% above category average
New hire portal7.5114 Ratings9.09 Ratings
Manager tracking tools5.594 Ratings9.09 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
TriNet HR Plus
2.8
44 Ratings
97% below category average
Zoho People
-
Ratings
Corporate goal setting3.140 Ratings00 Ratings
Individual goal setting3.143 Ratings00 Ratings
Line-of sight-visibility2.138 Ratings00 Ratings
Performance tracking3.140 Ratings00 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
TriNet HR Plus
6.5
61 Ratings
19% below category average
Zoho People
8.0
10 Ratings
1% above category average
Performance plans6.558 Ratings8.010 Ratings
Performance improvement plans6.054 Ratings00 Ratings
Review status tracking6.056 Ratings00 Ratings
Review reminders7.056 Ratings00 Ratings
Multiple review frequency7.052 Ratings00 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
TriNet HR Plus
4.2
25 Ratings
60% below category average
Zoho People
-
Ratings
Create succession plans/pools2.021 Ratings00 Ratings
Candidate ranking5.623 Ratings00 Ratings
Candidate search4.525 Ratings00 Ratings
Candidate development4.524 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
TriNet HR Plus
5.4
29 Ratings
35% below category average
Zoho People
7.5
9 Ratings
2% below category average
Job Requisition Management5.122 Ratings00 Ratings
Company Website Posting6.118 Ratings00 Ratings
Publish to Social Media5.116 Ratings00 Ratings
Job Search Site Posting5.118 Ratings00 Ratings
Duplicate Candidate Prevention5.021 Ratings00 Ratings
Applicant Tracking5.720 Ratings7.59 Ratings
Notifications and Alerts5.526 Ratings00 Ratings
Best Alternatives
TriNet HR PlusZoho People
Small Businesses
Dayforce Powerpay
Dayforce Powerpay
Score 9.4 out of 10
Dayforce Powerpay
Dayforce Powerpay
Score 9.4 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Enterprises
PeopleStrong
PeopleStrong
Score 9.9 out of 10
PeopleStrong
PeopleStrong
Score 9.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
TriNet HR PlusZoho People
Likelihood to Recommend
6.5
(145 ratings)
9.0
(11 ratings)
Likelihood to Renew
8.5
(11 ratings)
10.0
(1 ratings)
Usability
6.5
(36 ratings)
8.0
(2 ratings)
Availability
9.1
(4 ratings)
-
(0 ratings)
Performance
8.5
(4 ratings)
-
(0 ratings)
Support Rating
8.8
(42 ratings)
10.0
(1 ratings)
Implementation Rating
9.1
(4 ratings)
10.0
(1 ratings)
Configurability
8.8
(4 ratings)
-
(0 ratings)
Ease of integration
9.1
(3 ratings)
-
(0 ratings)
Product Scalability
8.9
(4 ratings)
-
(0 ratings)
Vendor post-sale
8.9
(4 ratings)
-
(0 ratings)
Vendor pre-sale
8.9
(4 ratings)
-
(0 ratings)
User Testimonials
TriNet HR PlusZoho People
Likelihood to Recommend
TriNet
I think as a small business owner, this system gives peace of mind. When I'm onboarding an employee I can automatically integrate the process with Gmail and Quickbooks. I feel like they are always doing work in the background and I don't have to keep checking up on them or verifying the work that's been done
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Zoho
Zoho People is well suited for organizations where they need a self service HR tool for tasks like attendance, leave management and time tracking. It is perfect for offices where employees like to work independently and benefit from easily accessing and managing their own HR records. But it is less suitable where internet is an issue or GPS is unavailable which makes the process of check-in/check-out frustrating.
Read full review
Pros
TriNet
  • Payroll services in all 50 states, including payroll tax filings
  • Integrations with tools like QuickBooks, Google Workspace, Slack, and Human Interest (401(k))
  • Simple yet powerful mobile app for employees to access information including paystubs, benefits, and time off requests
  • Streamlined admin portal for People Ops professionals
Read full review
Zoho
  • Data Management- It's useful to have all data related to HR in one space, especially using the cloud. Separating data into relevant categories also makes administrative work a breeze.
  • Employee Resources- Having a central place for employees to reach out to HR is ideal.
  • Customization- Creation of forms is especially useful for a growing business.
  • Integration- Integrates well with other systems.
Read full review
Cons
TriNet
  • Support doesn't exist once you are a customer
  • Tax team has a 3-6 month response time
  • Poor Menu/Navigation structure
  • Fails to pay taxes on time, results in delinquency notices and fees
  • Glitchy UI, sometimes you need to wait a day or two for a section to work again
  • Feels like a perpetual beta product, nothing polished about it
Read full review
Zoho
  • Check in and GPS issues - The app sometimes struggles with location detection during check-in which delays logging in
  • Limited offline access - Zoho People should have had an offline functionality making it difficult for employees to check in or log hours when internet connection is an issue
  • Clunky user interface - I personally find the interface bit too cluttered which makes navigation difficult
Read full review
Likelihood to Renew
TriNet
We've already renewed after our first year with Zenefits due to the cost savings, ease of administration, reduction in overhead required to perform HR functions, and the employees happily embracing and liking the software. I've found employees generally hate anything new, but we've had no complaints about Zenefits outside the first few weeks of getting used to it.
Read full review
Zoho
No answers on this topic
Usability
TriNet
It's extremely user friendly and customer service is super helpful. The app needed help a while back but it has greatly improved. There were issues with files being cut off, and when I was onboarded, it actually cut my offer letter off hiding important information. Since then, it's been fixed so they are continually improving.
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Zoho
Because it is one of the best HRM software i have ever used and literally my experience with Zoho People is amazing and we are still using this software in our company to track employee records. Zoho People is perfectly fits on our organisation where employees is mandatory to run a health business. Thanks Zoho
Read full review
Reliability and Availability
TriNet
We have not experienced any application errors or unplanned outages in the two years I have been using this app. Sometimes there is a lag in the time keeping/ confirming your location, however, it quickly resolves itself within seconds and more often than not is an internet connection error
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Zoho
No answers on this topic
Performance
TriNet
This app always loads extremely quickly and in a reasonable time frame. Like I said, when we do experience lags from this app, it is more often than not an internet connection error
Read full review
Zoho
No answers on this topic
Support Rating
TriNet
Not good at all. Basically I typically feel like they can solve the issue at hand. However, they take forever and it never feels like they really care. It can be frustrating that the agent will never speak with you on the phone or just give you their direct contact info so that you can continue to follow up on the same issue. Once they "close" the issue - you have to go back to the main customer service email or line again, even though it may be related to something you've contacted them about in the past
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Zoho
Because Zoho is perfect in all aspects.
Read full review
In-Person Training
TriNet
Can't really say just because I would not know.
Read full review
Zoho
No answers on this topic
Online Training
TriNet
It went through successfully.
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Zoho
No answers on this topic
Implementation Rating
TriNet
Unfortunately I do not have any insights on the implementation of Zenefits as I was not employed with this company when Zenefits was introduced. Based on how effortless it is to use Zenefits, I wouldn't image there would be many issues with the implementation of Zenefits
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Zoho
No answers on this topic
Alternatives Considered
TriNet
Zenefits has been a better tool for our purposes than Paychex Flex. While Zenefits is a fairly rigid tool without a lot of options for customization, Paychex has even fewer options for customization and their customer services is even more difficult to deal with
Read full review
Zoho
One of the innovative CRM software products on the market is Zoho People. Compared to Salesforce and SugarCRM, Zoho People comes up to their standards. Zoho People is an integrated suite of CRM tools that allows small businesses to work more efficiently. Zoho People is a better platform for managing HR and other human resource management. And it's a cost-effective solution for start-ups.
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Scalability
TriNet
It is very easy to use and does not require the end user to go to multiple sites to obtain many facets of HR/ Payroll information that the app offers
Read full review
Zoho
No answers on this topic
Return on Investment
TriNet
  • California Meal Break Violations cost a full hour of each employees pay rate. If an employee clocks in 1 minute early it costs us at least 10.50 (minimum wage Ca, 15.00 in Los Angeles) which adds up quickly. We had 37 meal break violations when we first rolled it out. They need to add a feature that disallows them to clock in ahead of 30 minutes, or add a feature that shows them how long they've been on break.
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Zoho
  • For us, the time/attendance tracking function of Zoho People has done a lot to increase accountability for scheduling and attendance. Since we are a volunteer staff, scheduling can be difficult, and this has made it so much easier to quantify and track everyone's weekly time commitments.
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ScreenShots

TriNet HR Plus Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of HR ManagementScreenshot of HR ManagementScreenshot of HR Management

Zoho People Screenshots

Screenshot of Zoho People allows employees to manage their own records