Twitter Counter (discontinued) vs. Zoho Social

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Twitter Counter (discontinued)
Score 6.9 out of 10
N/A
Twitter Counter provided insights from Twitter for users of any size, from individuals to agencies and large corporations. Additional features included optimized tweet timing, audience insights and engagement, and competitor monitoring. The service is discontinued.N/A
Zoho Social
Score 9.1 out of 10
N/A
Zoho Social helps marketers in small to large organizations to grow the social media presence of their brand with actionable insights focused on content and engagement. Zoho Social provides marketers with pre-publishing insights based on the engagement level of previous posts and the activity of their audience. Zoho Social even goes a step ahead to shows users the percentage of their audience that’s likely to see their post now, suggests the next best time to post and lets them schedule…
$10
per month
Pricing
Twitter Counter (discontinued)Zoho Social
Editions & Modules
No answers on this topic
Standard
$10
per month
Professional
$25
per month
Agency
$200
per month
Agency Plus
$300
per month
Offerings
Pricing Offerings
Twitter Counter (discontinued)Zoho Social
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAdd Ons Users at $10 / user / month Brands $10 / brand / month
More Pricing Information
Community Pulse
Twitter Counter (discontinued)Zoho Social
Considered Both Products
Twitter Counter (discontinued)
Chose Twitter Counter (discontinued)
Twitter counter stacks against other social media analytic products on its features and graphical report presentation. It helps you control the user behavior and helps on the growth of business. It features
  • Campaign Management
Zoho Social

No answer on this topic

Top Pros
Top Cons
Features
Twitter Counter (discontinued)Zoho Social
Listening/monitoring
Comparison of Listening/monitoring features of Product A and Product B
Twitter Counter (discontinued)
-
Ratings
Zoho Social
8.3
340 Ratings
8% above category average
Sentiment analysis00 Ratings7.9239 Ratings
Broad channel coverage00 Ratings8.6334 Ratings
Publishing
Comparison of Publishing features of Product A and Product B
Twitter Counter (discontinued)
-
Ratings
Zoho Social
8.3
407 Ratings
5% above category average
Content planning and scheduling00 Ratings9.2405 Ratings
Audience targeting00 Ratings7.6286 Ratings
Content optimization00 Ratings8.2334 Ratings
Engagement
Comparison of Engagement features of Product A and Product B
Twitter Counter (discontinued)
-
Ratings
Zoho Social
8.2
329 Ratings
2% above category average
Automated routing and prioritization00 Ratings7.9280 Ratings
Customer interaction histories00 Ratings8.4310 Ratings
Marketing
Comparison of Marketing features of Product A and Product B
Twitter Counter (discontinued)
-
Ratings
Zoho Social
8.1
287 Ratings
6% above category average
Lead generation00 Ratings7.9211 Ratings
Content marketing00 Ratings8.4279 Ratings
Channel coverage/integration
Comparison of Channel coverage/integration features of Product A and Product B
Twitter Counter (discontinued)
-
Ratings
Zoho Social
9.0
399 Ratings
6% above category average
Twitter00 Ratings9.3356 Ratings
Facebook00 Ratings9.0392 Ratings
LinkedIn00 Ratings9.1352 Ratings
Google+00 Ratings8.7226 Ratings
Instagram00 Ratings9.1321 Ratings
Reporting/analytics
Comparison of Reporting/analytics features of Product A and Product B
Twitter Counter (discontinued)
-
Ratings
Zoho Social
7.7
329 Ratings
2% below category average
Campaign success analytics00 Ratings7.7327 Ratings
Competitor analysis00 Ratings7.6198 Ratings
Account management
Comparison of Account management features of Product A and Product B
Twitter Counter (discontinued)
-
Ratings
Zoho Social
8.8
354 Ratings
8% above category average
Role-based user permissions & privileges00 Ratings8.4264 Ratings
Mobile access00 Ratings9.3337 Ratings
Best Alternatives
Twitter Counter (discontinued)Zoho Social
Small Businesses
Publer
Publer
Score 9.8 out of 10
Publer
Publer
Score 9.8 out of 10
Medium-sized Companies
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.3 out of 10
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.3 out of 10
Enterprises
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.3 out of 10
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Twitter Counter (discontinued)Zoho Social
Likelihood to Recommend
8.2
(6 ratings)
9.2
(412 ratings)
Likelihood to Renew
9.0
(1 ratings)
8.0
(12 ratings)
Usability
8.0
(1 ratings)
9.4
(250 ratings)
Availability
-
(0 ratings)
8.2
(2 ratings)
Performance
-
(0 ratings)
8.2
(3 ratings)
Support Rating
5.0
(1 ratings)
9.3
(220 ratings)
Online Training
-
(0 ratings)
8.2
(1 ratings)
Implementation Rating
8.0
(1 ratings)
8.3
(5 ratings)
Configurability
-
(0 ratings)
7.3
(2 ratings)
Ease of integration
-
(0 ratings)
3.6
(2 ratings)
Product Scalability
-
(0 ratings)
8.2
(3 ratings)
Vendor post-sale
-
(0 ratings)
8.2
(2 ratings)
Vendor pre-sale
-
(0 ratings)
8.2
(2 ratings)
User Testimonials
Twitter Counter (discontinued)Zoho Social
Likelihood to Recommend
Discontinued Products
Twitter Counter is the best tool for surveying your brand's and campaigns' performance. It gives a good statistical analysis. This analysis of tweets will help you to grow your account, determine when to tweet and what to tweet, and help you with overall growth. Though it is little difficult to understand (you have to navigate through all the features to learn the tool), once you learn it, it is easy to use. It will help you understand the market requirement.
Read full review
Zoho
We have a few videos to share on our social media accounts: Linked in, facebook, instagram, twitter, youtube, another personal youtube account, and tiktok. First of the videos will be shared now, but the second one should be shared 3 hours later, and the third one 6 hours later. Also, with some text, on each share... You give this job to a personnel and thrust they will be fast enough to login those accounts and share the content almost at the same time, with no mistakes on the texts we use, and you thing you are done, right? It doesn't work that way in real life situations. However, you can share the same text and video to every platform momentarily by clicking a button by Zoho Social. you can also schedule posts to be shared later at a certain time and date. Now, you can concentrate to develop the character and details of your campaign. And, also, now, you have a personnel who can be useful at some other work
Read full review
Pros
Discontinued Products
  • Something very comfortable is that you do not have to open another account, just with the username on Twitter access to the tool and you can see the evolution of the profile every day, I can see if the number of users increased or not.
  • In addition, I can observe data of my followers, the data of who I follow, and something very important: I can see my tweets and compare data.
  • its interface allows to observe weekly, monthly and if desired data and for a better analysis a quarterly of all this data.
  • In terms of analysis, we use it to achieve media monitoring work in a political campaign. This allowed us to evaluate and verify the strategy that was used was the correct one.
  • It is a simple, easy to use tool.
Read full review
Zoho
  • Zoho Social helps us develop posts, and it facilitates the automated publishing, which is vital in sharing the content we want.
  • Besides, Zoho Social is fruitful in customer engagement plan, where the software manages different accounts, and there is free communications throughout.
  • Finally, there is social media evaluation, monitoring, and analytics, and all of them brings to us an inference that is accurate and digital.
Read full review
Cons
Discontinued Products
  • Inaccurate Prediction: Twitter predictions are usually ineffective. For instance, Twitter Counter has always wrongly predicted the number of Twitter followers we will gain from a Twitter campaign or at a certain date.
  • Poor customer support; Takes an average of two weeks to get a response from Twitter support. There is also no Live help desk team to talk to when you need an immediate assistance.
Read full review
Zoho
  • I wanted to use the ability to have Zoho queue the posts, but I wanted to choose the start time of the first post for a few days in the future and I did not find an easy way to set that.
  • I wish there were a box with a cheat sheet of the sizes that each social media platform allows for it's video and pictures in the dialogue box for posting so I can be sure to choose appropriate content.
  • I do think it's a bit expensive, especially for my needs, but I like the ease of use. I will continue to do what I can to get this service discounted until I can no longer afford it.
Read full review
Likelihood to Renew
Discontinued Products
it is not complicated to use, ideal to have an image of the account, in a short time. You can predict the future if you consider that you have a good strategy.
Read full review
Zoho
Zoho Social is the BEST! I have found the perfect solution to social media marketing! It is extremely affordable and I highly recommend it! Create a post once and post it to 5 or more social media platforms! LOVE IT!! :)
Read full review
Usability
Discontinued Products
in general it is a tool not very complicated, it is more difficult for those who do not master the English language, but even without mastering the language in its free phase you can immediately interpret the data it offers.
Read full review
Zoho
A bit of repetition from previous screens but ultimately I wrote down what success looked like for me if I was to choose a social media tool, and how that would positively impact my business. From assessing all the tools out there, I also had a matrix of what tool offered what functionality. Once I had both reports prepared, I had a top 3 which matched the needs I had from a tool, and, for me, Zoho Social stood out head and shoulders above the competition
Read full review
Reliability and Availability
Discontinued Products
No answers on this topic
Zoho
We've never had a problem with availability
Read full review
Performance
Discontinued Products
No answers on this topic
Zoho
Excellent performance for what it does. No problem downloading pages on the desktop or mobile. It integrates well with other Zoho products. Outside of Zoho? Forget it.
Read full review
Support Rating
Discontinued Products
I have not used it so far I have not used it so far
Read full review
Zoho
I rate the customer support as outstanding. The assistance provided by the support team has been consistently prompt, knowledgeable, and attentive to our needs. Whenever we've encountered issues or had questions, they have swiftly addressed them, guiding us through solutions and ensuring a smooth experience. Their dedication to resolving concerns reflects their commitment to customer satisfaction, and I am thoroughly impressed with the level of support we have received.
Read full review
Implementation Rating
Discontinued Products
it is important to have some knowledge about market statistics
Read full review
Zoho
You can use Zoho Social out of the box so there weren't any implementation issues.
Read full review
Alternatives Considered
Discontinued Products
I've used AgoraPulse and Hootsuite for analytics in the past. For a small organization that needs to keep a relatively tight budget control while still being able to delve into its analytics over the past year, Twitter Counter has the edge over AgoraPulse and Hootsuite. Both require much higher monthly payments for analytics that cover that length of time. Twitter Counter doesn't try to be an all-in-one solution, and in that regard, it stands out for reporting, especially for smaller organizations that do not need the full functionality of more expensive AgoraPulse or Hootsuite packages.
Read full review
Zoho
Zoho Social is a great social media management tool that allows businesses, and individuals, to manage multiple social media accounts, schedule posts, track analytics, and engage with followers. It competes well with other social media management tools such as Hootsuite, Buffer, Sprout Social, Agora Pulse, and Hubspot. Zoho Social stands out for its integration capabilities with other Zoho applications and affordability for small to medium-sized businesses. Each tool has its own strengths and weaknesses, and businesses should evaluate them based on their specific needs and goals. The biggest fallacy for Zoho is its restriction on scheduling tools on the free plan who have social and personal needs. I believe this can be circumvented by Zoho periodically making an advertisement to one's feed.
Read full review
Scalability
Discontinued Products
No answers on this topic
Zoho
You can use it for multiple business sizes.
Read full review
Return on Investment
Discontinued Products
  • Can add and easily switch between 10 different accounts and will have full access to all features.
  • Data analytics helped in growing your account and attracts followers.
Read full review
Zoho
  • Zoho Social allows me to "see" my messaging planning weeks into the future. I can create themes for a week or month and easily see how it performs.
  • Having all my social accounts in one place saves me time.
  • It is too early for any ROI from Zoho but the amount of content I am putting out has increased by at least 400%.
Read full review
ScreenShots

Zoho Social Screenshots

Screenshot of AnalyticsScreenshot of CollaborationScreenshot of Create-PublishScreenshot of InboxScreenshot of Monitor-SearchScreenshot of Social-Media-Marketing