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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Unitrends

    Score7.7 out of 10
    N/AThe Unitrends Recovery Series Backup Appliances are hardware developed for data backup and management. They cover enterprise backup, ransomware detection, recovery assurance, proactive monitoring, and cloud continuity into a single platform for organizations of all sizes.N/A

    HPE Zerto Software

    Score9.4 out of 10
    Enterprise companies (1,001+ employees)
    HPE Zerto Software aims to enable customers to run an always-on business by simplifying the protection, recovery, and mobility of on-premises and cloud applications.N/A
    Pricing
    UnitrendsHPE Zerto Software
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    UnitrendsHPE Zerto Software
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    UnitrendsHPE Zerto Software
    Considered Both Products
    Kaseya
    Chose Unitrends
    Less expensive and can accomplish mostly the same things.
    Incentivized
    Chose Unitrends
    Zerto had a offsite backup component, which is what we lacked, but it didn't work well, and they didn't seem to interested in making it better
    Incentivized
    Hewlett Packard Enterprise (HPE)
    Chose HPE Zerto Software
    With Zerto we are able to bring up environment faster and with less data loss without having to set backups every hour and replication to match
    Incentivized
    Chose HPE Zerto Software
    While more expensive, Zerto does a better job of protecting our servers and keeping the RPO low. It was also supported by our financial core which was a huge factor in our adoption. However, one it was put into our system, we wanted to adopt it company wide. As long as you …
    Incentivized
    Chose HPE Zerto Software
    Zerto replicates at the hypervisor level, not the VM level like VMware Site Recovery Manager (SRM). SRM replicates vms within or across vSphere clusters, but not between different hypervisors. While I only replicate from vcenter to vcenter, if we needed to replicate to a …
    Incentivized
    Key User Insights
    Would buy again
    89%
    Would buy again
    170 Answers
    97%
    Would buy again
    34 Answers
    Delivers good value for the price
    91%
    Delivers good value for the price
    164 Answers
    91%
    Delivers good value for the price
    30 Answers
    Happy with the feature set
    93%
    Happy with the feature set
    178 Answers
    100%
    Happy with the feature set
    35 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    154 Answers
    100%
    Lived up to sales and marketing promises
    32 Answers
    Implementation went as expected
    87%
    Implementation went as expected
    156 Answers
    97%
    Implementation went as expected
    34 Answers
    Features
    UnitrendsHPE Zerto Software
    Data Center Backup
    Comparison of Data Center Backup features of Unitrends and HPE Zerto Software
    Feature
    Unitrends
    7.5
    360 Ratings
    11% below category average
    HPE Zerto Software
    8.3
    3 Ratings
    4% above category average
    Universal recovery6.8302 Ratings8.52 Ratings
    Instant recovery8.7290 Ratings8.33 Ratings
    Recovery verification7.3288 Ratings9.33 Ratings
    Business application protection6.5262 Ratings8.73 Ratings
    Multiple backup destinations8.0268 Ratings8.52 Ratings
    Incremental backup identification8.3338 Ratings8.12 Ratings
    Backup to the cloud6.5213 Ratings7.43 Ratings
    Deduplication and file compression8.0326 Ratings7.73 Ratings
    Snapshots7.3243 Ratings8.02 Ratings
    Flexible deployment7.37 Ratings8.73 Ratings
    Management dashboard6.17 Ratings9.13 Ratings
    Platform support9.07 Ratings7.03 Ratings
    Retention options7.57 Ratings9.03 Ratings
    Encryption8.36 Ratings8.02 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Unitrends and HPE Zerto Software
    Feature
    Unitrends
    -
    Ratings
    HPE Zerto Software
    8.3
    2 Ratings
    3% above category average
    Continuous data protection00 Ratings9.52 Ratings
    Replication00 Ratings8.52 Ratings
    Operational reporting and analytics00 Ratings7.52 Ratings
    Malware protection00 Ratings7.01 Ratings
    Multi-location capabilities00 Ratings9.52 Ratings
    Ransomware Recovery00 Ratings8.02 Ratings
    Disaster Recovery
    Comparison of Disaster Recovery features of Unitrends and HPE Zerto Software
    Feature
    Unitrends
    -
    Ratings
    HPE Zerto Software
    8.3
    3 Ratings
    9% above category average
    Disaster Recovery Planning00 Ratings8.73 Ratings
    Hot Sites00 Ratings8.03 Ratings
    Disaster Recovery Testing00 Ratings9.33 Ratings
    Automated Disaster Recovery00 Ratings7.02 Ratings
    Best Alternatives
    UnitrendsHPE Zerto Software
    Small Businesses
    BDRShield
    Score6.5 out of 10
    Arcserve ShadowProtect
    Score6.7 out of 10
    Medium-sized Companies
    Bacula Enterprise
    Score8.6 out of 10
    Datto SIRIS
    Score9.8 out of 10
    Enterprises
    Bacula Enterprise
    Score8.6 out of 10
    Zerto on IBM Cloud
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    UnitrendsHPE Zerto Software
    Likelihood to Recommend
    8.0
    (372 ratings)
    8.3
    (54 ratings)
    Likelihood to Renew
    8.9
    (25 ratings)
    8.0
    (4 ratings)
    Usability
    8.3
    (16 ratings)
    8.0
    (29 ratings)
    Availability
    6.2
    (2 ratings)
    -
    (0 ratings)
    Performance
    5.6
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    7.9
    (23 ratings)
    4.0
    (34 ratings)
    Online Training
    7.1
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.7
    (12 ratings)
    8.0
    (2 ratings)
    Configurability
    7.1
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    6.7
    (16 ratings)
    Ease of integration
    5.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    3.8
    (2 ratings)
    -
    (0 ratings)
    Professional Services
    -
    (0 ratings)
    7.7
    (5 ratings)
    Vendor post-sale
    8.2
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.2
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    UnitrendsHPE Zerto Software
    Likelihood to Recommend
    Kaseya
    We have a traditional stack and pretty typical needs as a manufacturer. I have used and evaluated everything out there, but the Unitrends solution fits very well and was competitively priced. I would think if it fits us, it could fit anyone like us with a similar stack.
    Incentivized
    Read full review
    Hewlett Packard Enterprise (HPE)
    Zerto is well suited for disaster recovery and virtual machine replication between multiple data centers. DR testing for audit or regulations is much easier with Zerto, great reporting, dashboard etc. It is not well suited for physical server replication for disaster recovery or as a primary backup solution.
    Incentivized
    Read full review
    Pros
    Kaseya
    • It has fully automated and customizable dashboards that can run with less administrative attention.
    • It should be able to run on virtual machines or be deployed as a virtual machine within MS Azure or AWS.
    • It's AI-based ransomware detection helps to understand data characteristics and alerts for ransomware attacks.
    Incentivized
    Read full review
    Hewlett Packard Enterprise (HPE)
    • Anyone with a large disk (VMDK) knows the issues of VMware snapshots. Most backup software is a "point in time backup" that uses snapshots. While the backup can be run multiple times per day the stress of the snapshot on the host and storage is eliminated by the continuous protection of Zerto log replication.
    • A client had a the disks on a VM go missing for some reason. We had them "flip the switch" for a real fail over and press the fail over button. The VM on our DR site started to come alive as the VM at the customer site was brought down. When the DR VM was fully up, automatic reverse replication started. The DR machine was available in a few minutes (to take into account different host hardware) for access. One the vm at both sites were in sync, we had the customer again repeat the fail over process and the DR site VM was turned off and the Production site VM was brought back on line. This was a 200 GB VM and the whole process was finished in about 3 hours.
    • Zerto also allows for "Test" fail overs that can be configured on many different functions, such as host, datastore, network and IP usage. Configuring the IPs is crucial to avoid inadvertent site cross contamination of the same VM.
    • Zerto can also retrieve files from any VM disk on the DR site without starting a VM. Very handy for retrieving files or directories.
    • Since Zerto is running continuous log replication, changes on the production VM are nearly instantaneously copied to the DR site. As with any data process, having sufficient bandwidth for "churn" peaks minimizes the delay in updating the DR site.
    Incentivized
    Read full review
    Cons
    Kaseya
    • Errors on backup jobs could be more clearly explained. As the administrator of the device for my company, I often don't know what caused an error, and can't tell from the error information what happened or caused the error.
    • Updates of the devices should have an automatic option. It takes to much time to do an update to the devices if updates haven't been maintained.
    • Shutdown and restarting the device should be available from the main UI screen to eliminate some time when doing updates or if you're doing some maintenance on the device.
    Incentivized
    Read full review
    Hewlett Packard Enterprise (HPE)
    • Moving a VM from one protection group to another could be simplified.
    • I would like to see an executive-style report of recovery and testing for upper management.
    • The ability to deploy Zerto as a virtual appliance, without the need for a windows server.
    Incentivized
    Read full review
    Likelihood to Renew
    Kaseya
    We have grown very attached to the Unitrends appliances and their use for recovery and other file restoration needs as well as data archival, data replication to other appliance and data migration to other servers or long term storage requirements. The appliances work well and the support for them is very good as well.
    Incentivized
    Read full review
    Hewlett Packard Enterprise (HPE)
    We really like the easy setup of this replication solution, as well as the ease of management. Not to mention, our internal IT Economist determined that the Zerto solution would provide the best ROI out of the competing solutions we analyzed. So far, his calculations have been spot on, and we have saved substantially
    Incentivized
    Read full review
    Usability
    Kaseya
    I have never used such an easy product that is stable and scalable like Unitrends. I have been running backups for MANY years. On premise, tape, disk, cloud, you name it. Unitrends is very flexible, stable and has incredible reporting features. It's nice when management requests a report and it takes you 5 minutes to run it and dump it to PDF. How can you beat that?
    Incentivized
    Read full review
    Hewlett Packard Enterprise (HPE)
    Zerto is very easy to implement and support. Uses are broad, only issues are once something doesn't sync it is difficult to get assistance until your reach tier 2 or tier 3 support. Basic file and folder recovery is great. Live and test fail overs are also easy to implement without issue.
    Incentivized
    Read full review
    Reliability and Availability
    Kaseya
    The appliances have been there when we need them and have rarely if ever gone down. Hardware issues have been resolved quickly.
    Incentivized
    Read full review
    Hewlett Packard Enterprise (HPE)
    No answers on this topic
    Performance
    Kaseya
    The hardware is adequate and speedy. The user interface responds quickly. Backups complete quickly.
    Incentivized
    Read full review
    Hewlett Packard Enterprise (HPE)
    No answers on this topic
    Support Rating
    Kaseya
    They're incredible, attentive, thorough. They make sure my issue is resolved and follow up. I'm usually behind on giving them a reply or an update. They have always gone above and beyond for me, and I'll continue to do the same for them.
    Incentivized
    Read full review
    Hewlett Packard Enterprise (HPE)
    Overall support is very good. We sometimes get pushback when asking Level 1 support to escalate to Level 2. This causes undue frustrations when you need a more knowledgeable support person to get involved. We've had to escalate to account reps a few times for this scenario. Zerto is very responsive and normally handles our requests very quickly.
    Incentivized
    Read full review
    Online Training
    Kaseya
    It was sufficient to get started. It was not super deep. We called support often to get going.
    Incentivized
    Read full review
    Hewlett Packard Enterprise (HPE)
    No answers on this topic
    Implementation Rating
    Kaseya
    The Unitrends employees involved in the installation were very friendly and knowledgeable. A certain degree of hiccups can be expected during any installation but never shook my confidence because of the friendly and knowledgeable team that was assigned to my project.
    Incentivized
    Read full review
    Hewlett Packard Enterprise (HPE)
    Make sure the end goal is in mind before implementing. That way results meet expectations.
    Incentivized
    Read full review
    Alternatives Considered
    Kaseya
    Symantec Backup Exec was the primary tool used for backups for years. We also used Veeam for some Office 365/Exchange backups. Unitrends once configured and set up works very well against the competition. Backup Exec interface was more user friendly. The search tool for exploring backups was much better than Unitrends as well. Unitrends is much faster if you need to restore an entire VM or large file folders. Also once you have Unitrends all set up, it is very low maintenance, it just works. If something fails 9/10 it will correct itself on the next backup that is scheduled to run
    Incentivized
    Read full review
    Hewlett Packard Enterprise (HPE)
    We started out using Backup Exec which was in service until we virtualized our environment where it didn't perform as well at the time. Then we switched to Veeam which worked well, but then as we started needing to do migrations and off-site DR, we found ourselves relying on Zerto more often.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Kaseya
    No answers on this topic
    Hewlett Packard Enterprise (HPE)
    For my organization, the pricing model was an upfront investment for the Zerto licenses. My organization prefers to pay upfront and not deal with month-to-month or year-to-year pricing models that most companies are moving to. But for some, the investment may be more than they can afford, and would prefer the year-to-year pricing model.
    Incentivized
    Read full review
    Scalability
    Kaseya
    Once you exceed the capacity of the appliances, you have to forklift a new appliance. This is very expensive.
    Incentivized
    Read full review
    Hewlett Packard Enterprise (HPE)
    No answers on this topic
    Professional Services
    Kaseya
    No answers on this topic
    Hewlett Packard Enterprise (HPE)
    I mean, it was 6 years ago, but we were up and going with all applications synchronizing in short order. The longest tasks was getting the 30 TB of application data synchronized between the datacenters.
    Incentivized
    Read full review
    Return on Investment
    Kaseya
    • It has saved some deleted file server data for our business department.
    • We have lost some reports for the business department due to an overlooked setting that make the backup reports look great, but the server was not being backed up in reality.
    • Less anxiety for the IT department, we have backup plan and that is worth a lot to us.
    Incentivized
    Read full review
    Hewlett Packard Enterprise (HPE)
    • Zerto is like having the best possible insurance ... it just works, and often provides the backups taken overnight that are key in recovering data/work between overnight backups.
    • Zerto easily enabled the move of primary datacenters by allowing easy failover to a secondary site, and failback to the primary site.
    Incentivized
    Read full review
    ScreenShots

    HPE Zerto Software Screenshots

    Product screenshotProduct screenshotScreenshot of AnalyticsScreenshot of DashboardScreenshot of Failover TestScreenshot of vSphere