Veradigm Practice Management vs. WebPT

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Veradigm Practice Management
Score 8.0 out of 10
N/A
Veradigm Practice Management (formerly Allscripts Practice Management) is a comprehensive revenue cycle management solution for physician practices and large hospital organizations. The vendor’s value proposition is that it boosts operational efficiency and productivity by helping users manage scheduling, collections, claims, and denials. The vendor says their solution addresses the following challenges: Shifting from fee-for-service…N/A
WebPT
Score 6.8 out of 10
N/A
Established in 2008, WebPT is an outpatient rehab therapy software platform helping more than 150,000 rehab therapy professionals from all practice sizes and specialties run their practices to improve care delivery and optimize business performance. And because WebPT is a cloud-based application, PTs, OTs, and SLPs can access the platform (and its data) from anywhere, at any time, promoting collaboration across patient care teams and with third-party payers. In addition to its…
$99
per month per user
Pricing
Veradigm Practice ManagementWebPT
Editions & Modules
No answers on this topic
Enterprise
Custom Pricing
Offerings
Pricing Offerings
Veradigm Practice ManagementWebPT
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional DetailsWebPT Enterprise packages are custom-made based on clinic needs, and prices vary accordingly.
More Pricing Information
Community Pulse
Veradigm Practice ManagementWebPT
Considered Both Products
Veradigm Practice Management

No answer on this topic

WebPT
Chose WebPT
Acuity is a wonderful and cheap scheduling solution that performs many of the same features WebPT's scheduler does, some better and some worse. However, Acuity is definitely designed more for small clinics or other small client-focused businesses. It took a lot of ingenuity to …
Top Pros
Top Cons
Best Alternatives
Veradigm Practice ManagementWebPT
Small Businesses
Kareo Practice Management
Kareo Practice Management
Score 6.9 out of 10

No answers on this topic

Medium-sized Companies
CareLogic EHR
CareLogic EHR
Score 10.0 out of 10

No answers on this topic

Enterprises
Epic
Epic
Score 8.6 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Veradigm Practice ManagementWebPT
Likelihood to Recommend
9.0
(3 ratings)
6.8
(122 ratings)
Likelihood to Renew
-
(0 ratings)
7.7
(14 ratings)
Usability
10.0
(1 ratings)
8.1
(10 ratings)
Availability
-
(0 ratings)
5.5
(1 ratings)
Performance
-
(0 ratings)
5.5
(2 ratings)
Support Rating
9.0
(1 ratings)
6.9
(15 ratings)
Online Training
-
(0 ratings)
7.4
(2 ratings)
Implementation Rating
-
(0 ratings)
8.6
(6 ratings)
Configurability
-
(0 ratings)
4.5
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
4.5
(1 ratings)
Ease of integration
-
(0 ratings)
5.5
(1 ratings)
Product Scalability
-
(0 ratings)
8.2
(1 ratings)
Professional Services
-
(0 ratings)
1.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
1.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
8.2
(1 ratings)
User Testimonials
Veradigm Practice ManagementWebPT
Likelihood to Recommend
Veradigm (formerly Allscripts)
Although the EHR software industry is still developing, Allscripts has proven to be better than most.
Read full review
WebPT
Well suited: outpatient private clinics where PTs; sports environments. Less well suited: seems like a large hospital setting might have a more difficult time with the operations. Practices with multiple disciplines in it--are PTs and SLPs and OTs all able to document as they need?
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Pros
Veradigm (formerly Allscripts)
  • Ease of monitoring reports from all providers for each provider
  • Ease of copying last report into current on
  • Ease of deleting report when starting the wrong type of report
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WebPT
  • The scheduler is easy to use and allows for a clear view of each clinical day, week, and month.
  • The authorization/visit limit functions really help in managing each case and assist in minimizing insurance denials.
  • The documentation is comprehensive and specific to physical therapy documentation. The ICD-10 lookup function is very helpful.
  • Transfer of claim information to Therabill really helps with timely claim submission.
Read full review
Cons
Veradigm (formerly Allscripts)
  • Some of the "canned" reports are wrong. We have reported issues to Allscripts multiple times and they never were interested in fixing the problem.
  • The work and total RVU values that are assigned to each CPT code don't have a reference for the year so we have to keep changing them every year and overwrite the old ones.
  • There is no option to load facility and non-facility values for total RVUs.
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WebPT
  • I wish the patient reminders didn't cost as much to send, and it would be great to be able to send text messages for any other reason.
  • WebPT adds on extras that always seem to cost more - overall, it is kind of expensive.
  • I always wish the documentation was quicker - but I'm not sure what else that would take.
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Likelihood to Renew
Veradigm (formerly Allscripts)
No answers on this topic
WebPT
The ease of use and the modern feeling of the software is what keeps us coming back. Being able to have a new employee trained on the software in less than a week is a money saver. The many other softwares that the team at WebPT offer that intergrate with WebPT is numerous and streamlined.
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Usability
Veradigm (formerly Allscripts)
Moving away from paper reports is a little hard at first like ripping off a bandaid, but once you're fully integrated, it's just so much easier to see all your work over time and access reports, schedules, and all pertinent employment information for each patient. Not having to deal with paper files just changes the office completely.
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WebPT
It is very easy train people on and make each not the way you would like it. My first time using it I only needed one time walking through it. The software is self explanatory and easy to find what you need in a note
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Reliability and Availability
Veradigm (formerly Allscripts)
No answers on this topic
WebPT
Entire suite down numerous times in 2022 and 2023. Individual modules down as well. Modules rated as operational but not functioning numerous times, most so with scheduling, online intake, and outcomes.
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Performance
Veradigm (formerly Allscripts)
No answers on this topic
WebPT
Pages often load slowly. Our iMacs are highly reliable and we are connected to the highest speed Comcast business internet. We also connected each iMac via Cat 9 cable during COVID-19 pandemic to speed telelhealth appointments. Zoom does integrate very well with WebPT for telehealth. Their own modules do not integrate well with each other. For example, patients receive separate emails for patient intake and clinical outcomes. If confuses and frustrates many patients. Similarly, EMR flow sheet does not integrate with HEP creating redundancy.
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Support Rating
Veradigm (formerly Allscripts)
I'm actually not sure if we call Allscripts support or our own support team with superusers. There never seems to be a problem that can't be fixed right away. The biggest problem you can have is when you start a report when the patient hasn't been checked in. I know how to fix it myself now, but it takes a few minutes with support when you need them to back it out.
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WebPT
Support was pretty much always helpful. My only complaint was not being able to always get someone on the phone immediately during working hours and having to wait to hear back. But once we heard back, problems were solved quickly and sufficiently. Staff was always friendly and knowledgeable
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Online Training
Veradigm (formerly Allscripts)
No answers on this topic
WebPT
WebPT has its entire separate platform for training, containing many different guides, tutorials, and video references to help you become familiar and competent with the software suites. This includes having various demonstrations that allow you to click and navigate pages in the ways you would actually do it in WebPT. WebPT also gives you a sandbox company in the actual website to tinker with and trial things out. This makes it easy to catch and avoid errors you would have otherwise made with active patient data/schedules.
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Implementation Rating
Veradigm (formerly Allscripts)
No answers on this topic
WebPT
I think it would help to have another education session maybe 6 months after the initial sessions. This would help the user come up with an enhanced experience after they have used the program for a period of time. It is hard to comprehend everything at first, especially for people that need hands on learning
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Alternatives Considered
Veradigm (formerly Allscripts)
Centricity is much more difficult to get support for in my experience.
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WebPT
Also, I have used PTWired and HEP2GO, but they were not in the database. WebPT automatically generates a patient profile, which is very helpful. WebPT also doesn't require the patient to download an app from the App Store, which is an added step for patients to perform, which will decrease compliance.
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Contract Terms and Pricing Model
Veradigm (formerly Allscripts)
No answers on this topic
WebPT
The current terms and pricing would be fair if they provided adequate performance, reliability, support, and customer service. As they have lapsed in these areas WebPT is overpriced. I would not recommend any PT practice of any size agree to a long term contract with WebPT until they prove they will deliver on their promises.
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Scalability
Veradigm (formerly Allscripts)
No answers on this topic
WebPT
It grew with us from practice inception to our largest size of 12 employees.
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Professional Services
Veradigm (formerly Allscripts)
No answers on this topic
WebPT
Extremely poor technical support and customer service.
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Return on Investment
Veradigm (formerly Allscripts)
  • I am only a user but it's easy to assume that this program is very expensive.
  • Access to reports across all providers is game-changing.
  • Helping the patient navigate care by seeing not just reports but scheduled visits is also a major plus.
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WebPT
  • The payment on claims when they go through correct is phenomenal and very timely.
  • Our productivity is better as notes get done quicker and able to focus more on patient care.
  • Sometimes the long flowsheet gets hard to see when treating a chronic patient.
Read full review
ScreenShots

WebPT Screenshots

Screenshot of WebPT Outcomes Tracking & MIPSScreenshot of WebPT AnalyticsScreenshot of WebPT ReachScreenshot of WebPT EMRScreenshot of WebPT EMR2Screenshot of WebPT EMR