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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Webex Meetings

    Score8.7 out of 10
    N/AWebex Meetings is a video conferencing solution powering hybrid work. It enables a seamless collaboration experience and better results with meetings that are designed to give everyone the ability to engage no matter their location, language, or communication style.

    $14.50

    per month per user

    Zoho Mail

    Score9.2 out of 10
    N/AZoho offers their business email suite, which includes Calendar, Tasks, Notes, and Contacts bundled with an inbox.

    $1

    per user/per month

    Pricing
    Webex MeetingsZoho Mail
    Editions & Modules
    Webex Meet
    $14.50
    per month per user
    Webex Suite: Meet + Call
    $25
    per month per user
    Enterprise
    Contact Sales
    Mail Lite
    $1
    per user/per month
    Workplace
    $3
    per user/per month
    Mail Premium
    $4
    per user/per month
    Offerings
    Pricing Offerings
    Webex MeetingsZoho Mail
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsDiscount available for annual pricing.—
    More Pricing Information
    Features
    Webex MeetingsZoho Mail
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Webex Meetings and Zoho Mail
    Feature
    Webex Meetings
    8.7
    845 Ratings
    9% above category average
    Zoho Mail
    -
    Ratings
    High quality audio9.0840 Ratings00 Ratings
    High quality video9.0832 Ratings00 Ratings
    Low bandwidth requirements8.0800 Ratings00 Ratings
    Mobile support8.6762 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Webex Meetings and Zoho Mail
    Feature
    Webex Meetings
    8.5
    830 Ratings
    7% above category average
    Zoho Mail
    -
    Ratings
    Desktop sharing8.8829 Ratings00 Ratings
    Whiteboards8.1721 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Webex Meetings and Zoho Mail
    Feature
    Webex Meetings
    8.6
    838 Ratings
    5% above category average
    Zoho Mail
    -
    Ratings
    Calendar integration8.7795 Ratings00 Ratings
    Meeting initiation8.5825 Ratings00 Ratings
    Integrates with social media8.4351 Ratings00 Ratings
    Record meetings / events8.9783 Ratings00 Ratings
    Slideshows8.7708 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Webex Meetings and Zoho Mail
    Feature
    Webex Meetings
    8.8
    793 Ratings
    8% above category average
    Zoho Mail
    -
    Ratings
    Live chat8.8772 Ratings00 Ratings
    Audience polling9.0682 Ratings00 Ratings
    Q&A8.6691 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of Webex Meetings and Zoho Mail
    Feature
    Webex Meetings
    8.8
    787 Ratings
    8% above category average
    Zoho Mail
    -
    Ratings
    User authentication8.8740 Ratings00 Ratings
    Participant roles & permissions8.8767 Ratings00 Ratings
    Confidential attendee list9.0475 Ratings00 Ratings
    Secure Email Gateway
    Comparison of Secure Email Gateway features of Webex Meetings and Zoho Mail
    Feature
    Webex Meetings
    -
    Ratings
    Zoho Mail
    8.5
    7 Ratings
    1% above category average
    Anti-malware00 Ratings9.57 Ratings
    Customizability00 Ratings9.17 Ratings
    Data Loss Protection00 Ratings7.96 Ratings
    Threat Detection00 Ratings7.06 Ratings
    Sandboxing00 Ratings6.53 Ratings
    End-to-End Encryption00 Ratings10.06 Ratings
    Management Tools00 Ratings9.57 Ratings
    Best Alternatives
    Webex MeetingsZoho Mail
    Small Businesses
    ClickMeeting
    Score9.5 out of 10
    Sophos Email
    Score9.1 out of 10
    Medium-sized Companies
    JioMeet
    Score9.8 out of 10
    Sophos Email
    Score9.1 out of 10
    Enterprises
    Google Meet
    Score8.4 out of 10
    Microsoft Exchange
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Webex MeetingsZoho Mail
    Likelihood to Recommend
    8.8
    (864 ratings)
    8.5
    (7 ratings)
    Likelihood to Renew
    8.5
    (58 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (117 ratings)
    8.9
    (2 ratings)
    Availability
    9.0
    (441 ratings)
    -
    (0 ratings)
    Performance
    9.5
    (416 ratings)
    -
    (0 ratings)
    Support Rating
    7.9
    (116 ratings)
    9.0
    (1 ratings)
    In-Person Training
    8.8
    (6 ratings)
    -
    (0 ratings)
    Online Training
    8.5
    (6 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.7
    (22 ratings)
    -
    (0 ratings)
    Configurability
    7.2
    (15 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    7.3
    (10 ratings)
    -
    (0 ratings)
    Ease of integration
    10.0
    (10 ratings)
    -
    (0 ratings)
    Product Scalability
    8.3
    (412 ratings)
    -
    (0 ratings)
    Professional Services
    8.9
    (9 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.6
    (12 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.9
    (13 ratings)
    -
    (0 ratings)
    User Testimonials
    Webex MeetingsZoho Mail
    Likelihood to Recommend
    Cisco
    The first reason is the ease of use and availability, which makes WebEx work for all. The quality of audio and video is adorable. As a business development associate, I must make an impression on the other side, and WebEx helps me make first impressions. A few features are complex for new users but can be resolved.
    Incentivized
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    Zoho
    If you don't have a huge budget and want something that works with minor quirks here and there then Zoho Mail is definitely something you should look into. For half the price of Google G Suite or Office account you get 5GB of storage per user and can send up to 25MB emails without restrictions. Great for small businesses in my opinion. I have had some issues with their spam filter, but we use SpamTitan and just shut off the one that comes with Zoho Mail. Zoho's spam filter isn't horrible but you should definitely use something in addition or instead of what comes with Zoho.
    Incentivized
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    Pros
    Cisco
    • Anywhere at anytime virtual meetings and conferences.
    • Secure collaboration end-to-end.
    • Webex Assistant, I like this feature every much.
    • Customizable layouts as needs arise.
    • Great User Interface (UI).
    • Historical capture of meetings.
    • The shape and gesture recognition features using AI.
    • Note-taking.
    • Close Captioning in various languages.
    Incentivized
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    Zoho
    • I really like that there is a free version in which a single user can be created. It is really useful because it allows you to evaluate each characteristic of the service without having to buy it.
    • I also really like the visual aspect of the inbox, which is partially customizable. Because you can make small changes such as changing the color, the language, and among other things.
    Incentivized
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    Cons
    Cisco
    • Only a few options are there for non-verbal feedback like hand raising or emoji reactions. They should work on it as expressing understanding or agreement would help collaborate with the cross-functional teams.
    • More options for creating custom workflows and integrations with internal tools would be helpful and the whiteboard also looks basic compared to other similar tools. I think, adding features like sticky notes and freehand drawing would be a great boost.
    • The mobile app is functional but I find it less intuitive and feature-rich compared to the desktop version. Should have parity in features and a more user-friendly interface will become more helpful for mobile users like me who sometimes conduct or attend meetings on the go.
    Incentivized
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    Zoho
    • It does allow for notifications for various things, but I am not sure where to turn them all off
    • It only counts to 9 the unread email alert, then says 9+
    • Overall I don't think there is much they need to work on.
    Incentivized
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    Likelihood to Renew
    Cisco
    Because Webex Meetings is known for its consistent performance, with high quality audio and video that works well even in low bandwidth situations. This makes it a dependable tool for both small and large meetings without worrying about technical glitches. Also, the platform is easy to navigate, both for meeting hosts and participants. Features like screen sharing, chat, and breakout rooms are intuitive
    Incentivized
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    Zoho
    No answers on this topic
    Usability
    Cisco
    Webex Meetings does not provide enough audio feedback for users with visual disabilities to properly navigate the tool. Students, faculty, and staff who are blind or have low vision may not be able to use Webex Meetings. Users with motor disabilities that navigate via keyboard, may not be able to navigate the web conferencing session enough to participate fully.
    Incentivized
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    Zoho
    It is very easy to use and does all you need. It sends newsletters to their own folder. A notification folder for more important things. The Spam folder collect the right amount of spam emails
    Incentivized
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    Reliability and Availability
    Cisco
    So personally I have never faced any kind of meeting unavailability issue while scandaling meeting with WebEx the bandwidth is really good and in terms of application performance the same is my opinion what I mentioned for availability it is good and the objective of communication is quite fruitfully achieved with a simple and effective product like WebEx which is often bundled with the purchase of course which is which we have at our company and great discount is being offered so it is easy on our pocket. I really don't have any specific errors which have faced I should mention over here the operation or application uses is quite smooth.
    Incentivized
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    Zoho
    No answers on this topic
    Performance
    Cisco
    We use browsers to join Webex Meetings and it is very good no issue also appears from Webex APP is very organized and does not consume more resources of PC so no issues appeared. We join audio and video in many ways, all of which are good. We integrated it with active Microsoft Exchange with easy deployment.
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    Zoho
    No answers on this topic
    Support Rating
    Cisco
    The support cases can be opened instantly. The support engineers can support you via Telephone, E-Mail, WebEx Meetings, and My favorite WebEx application.24X7 Availability of the engineers. Step-by-step guidance is available by an engineer. https://help.webex.com/ - Great Site for instant FAQ's. https://status.webex.com/ - Is helpful to identify the updated schedule of WebEx or to know the server status of WebEx services.
    Incentivized
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    Zoho
    I have spoken with Zoho several times and their support is always friendly and helpful. I have always been asked for security pins and codes when seeking assistance which helps me to feel my accounts are secure and I have never had to wait on hold to speak with someone for more than 5 minutes. They always seem to have someone available to help. If you call asking for instructions on how to do something they gladly walk you through the process and if you just need something done and don't have time to do it yourself they will happily customize whatever you need without you having to spend all day with it.
    Incentivized
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    In-Person Training
    Cisco
    It was straight to the point and very informative. effective training often includes clear explanations, hands-on practice opportunities, time for questions and answers, real-world examples, and follow-up support. If you're trying to assess the quality of a specific training session, you might consider these factors. For organizations looking to assess the quality of their in-person training, it's best to solicit feedback directly from the participants. This can be done through anonymous surveys or feedback sessions, enabling the organization to gather firsthand information and improve future training sessions accordingly.
    Incentivized
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    Zoho
    No answers on this topic
    Online Training
    Cisco
    It was very interactive and well explained. The trainor is very much knowledgeable of the product. He was able to answer all of our inquiries in a timely and professional manner. There were lots of exercises done during the duration of the training to ensure that we have a better view on what to expect from the product.
    Incentivized
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    Zoho
    No answers on this topic
    Implementation Rating
    Cisco
    That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
    Incentivized
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    Zoho
    No answers on this topic
    Alternatives Considered
    Cisco
    The ability to transfer multimedia files directly into the platform and a very robust free plan helped me make the decision to try out Webex Meetings. Easy to set up in a company environment and accessible once the learning curve and sign up process are complete. In-platform web navigating is also a nice feature when onboarding new staff or doing market research.
    Incentivized
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    Zoho
    Zoho is free. Also, there is no need for a separate IT guy for creating mail, or if any issues come you don't have to find anyone anyone can check and fix all issues from their super admin panel. Zoho overview is much better than outlook and its appearance of getting mail popup and functionality is better than outlook. My friend suggested for this and also after using I have referred my friend
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    Contract Terms and Pricing Model
    Cisco
    We use the free version of Webex Meetings to allow us to connect with suppliers/vendors that demand Webex Meetings be used for collaboration.
    Incentivized
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    Zoho
    No answers on this topic
    Scalability
    Cisco
    I work for a Fortune 500 company with many employees so I can testify to its usability for large corporations. In addition, I use the software within my small team of sales reps so it is always usable on a small scale as well. In my eyes, this tool is scalable for businesses of all sizes without any hiccups or issues.
    Incentivized
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    Zoho
    No answers on this topic
    Professional Services
    Cisco
    It is a user friendly application. We have had no adoption problems within the company.
    Incentivized
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    Zoho
    No answers on this topic
    Return on Investment
    Cisco
    • The costly nature of individual accounts across multiple schools made it difficult to maintain the budget when our student population grew exponentially.
    • Often communicated to clients and stakeholders that we were a trustworthy and elevated provider.
    • Limited engagement and interactive features with students often contributed to complaints around student engagement and buy-in.
    Incentivized
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    Zoho
    • It has a direct impact on the commercial communications of the company since with this application we send the economic proposals for services.
    • Thanks to the fact that we can configure our corporate domain and a signature, we show a corporate professional image.
    • Allows you to manage and store internal and external communications
    Incentivized
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    ScreenShots

    Zoho Mail Screenshots

    Screenshot of All in one viewScreenshot of CalendarScreenshot of TaskScreenshot of NotesScreenshot of Contact managementScreenshot of Instant Chat