Established in 2008, WebPT is an outpatient rehab therapy software platform helping more than 150,000 rehab therapy professionals from all practice sizes and specialties run their practices to improve care delivery and optimize business performance. And because WebPT is a cloud-based application, PTs, OTs, and SLPs can access the platform (and its data) from anywhere, at any time, promoting collaboration across patient care teams and with third-party payers. In addition to its…
$99
per month per user
Therabill by WebPT
Score 7.5 out of 10
N/A
Therabill, by WebPT is a web based electronic billing and practice management system designed for independent healthcare providers, billing services, or healthcare facilities. Therabill is specifically designed for behavioral, developmental, occupational, physical, speech and other healthcare therapists.
$149
per month per provider
Pricing
WebPT
Therabill by WebPT
Editions & Modules
Enterprise
Custom Pricing
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Offerings
Pricing Offerings
WebPT
Therabill by WebPT
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
Yes
No
Entry-level Setup Fee
Required
$199 one-time fee
Additional Details
WebPT Enterprise packages are custom-made based on clinic needs, and prices vary accordingly.
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More Pricing Information
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WebPT
Therabill by WebPT
Considered Both Products
WebPT
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Chose WebPT
Much better all the way around! More user friendly, compliant, easy on the therapists and billers, etc. WebPT constantly evolves and improves with added services or features all of which have been helpful for us so far. We will be staying with WebPT for the for seeable …
There are many different EMR options out there in the rehab world, but I am sure glad that we landed on WebPT. I am sure that, like us, there are plenty of providers looking for an option that provides features and a value that are as impressive as WebPT does. We have looked at …
Therabill has been very helpful to our clinic; although a bit more of a learning curve than WebPT, very easy once learned. Therabill makes it easy to track claims and monitor for payment. Therabill's customer service, much like WebPT, is either hit or miss as well. But, overall …
Acuity is a wonderful and cheap scheduling solution that performs many of the same features WebPT's scheduler does, some better and some worse. However, Acuity is definitely designed more for small clinics or other small client-focused businesses. It took a lot of ingenuity to …
WebPT is great when it comes to built-in templates and reminders. It integrates with Therabill which is our billing software. It has all of the patient's notes and documentation all sorted by case so it's easy to find what you need quickly. Customer service at WebPT is also …
As of right now there aren't other programs I have used. Right now WebPT is at the top of the market and offers alot of what we need in terms of scheduling, users, billing and currently satisfied with the results.
WebPTs EMR system is much better than Kareo but their patient engagement system is essentially non existent compared to both HENO and Kareo. HENO’s system much easier to use and the fact that billing is already integrated into both HENO and Kareo makes both of them a much …
WebPT is better than TheraOffice in the fact that we can use it web based only and can use any computer that we purchase. We also can access our schedules at home to see if changes are made without having to bother our front desk staff.
I honestly do not recall their specific names, but there has been many. WebPT hands down was the clear winner when I was reviewing and opening my own private practices.
Web PT offered many more features, such as automated appointment reminders, digital patient intake, a home exercise program, digital benefits verification, smart text-in documentation, customizable documentation profiles, and analytics reports that were unavailable or difficult …
Compulink was not a good thing at all. Therabill is much better.
Kareo was better in some way, but worse in others. We moved to Therabill for lower cost and because it was bought by WebPT and we figured they would be putting all improvements toward that.
WebPT is well designed for some areas of rehab but not well suited for others. Speech seems to be a challenge for this type of EMR. Perhaps not the best type for this discipline due to limitations. For the other disciplines, it would be nice if the system suggested only specific tests per diagnosis code rather than all available tests in the EMR
For smaller clinics who see fewer numbers of patients or rarely deal with claim denials, Therabill by WebPT would be satisfactory and effective for use. However, because the workflows for handling claim denials and for entering batch payments can be so tedious, difficult, and time-consuming, I would not recommend the suite for businesses with greater quantities of daily claims or complex billing scenarios.
The scheduler is very adaptive. There are options to change colors and textures for different insurances and appointment types with make it easier to differentiate patient types and issues at a glance.
Digital Paperwork Intake saves time for both the patient and staff.
Electronic Benefits Verification consolidates verifications so that we do not have to use multiple websites.
I like that it carries forward information from previous notes. I also wonder, though, if there could be a more comprehensive "archive" of activities we had done in the past rather than only copying and paste from the previous note.
I like seeing a few comparisons of my outcome measures--when writing a progress note, I don't just want to see the last measure. Seeing the last 3-4 values from the test would have been helpful to really see different trends.
Fewer click boxes in the evals would be helpful to keep things moving along at some points. I appreciate the variety offered, but also struggle with how much clicking there is to get through.
I gave it 9/10 for renewal because I have been using it for so long. It takes a long time to learn new documentation systems. I do not want to use valuable time on that. I also like that it flows directly into billing.
The EMR has a learning curve, but once you get used to it, it's fairly user-friendly: notes are easy to duplicate, information is thorough and useful. In my opinion, WebPT Billing is arcane and difficult to use, and offers no opportunity for the business to correct or edit any payments entered incorrectly by WebPT.
The UI is fairly user-friendly and finding what you need on the site isn't that difficult. Once set up, EDI and ERA receipt works smoothly and payment posting from ERAs is straightforward and simple for the most part. But handling claim denials, corrections, and resubmissions is incredibly difficult. It is not only difficult to find and sort them, but to send them out for reprocessing as well.
It is always available to me when needed thankfully, I hadn’t had a moment or a time when I was unable to access it when needed. My practice's power went out once which was the only incident when it was unavailable to everyone on the team but again, it had nothing to do with the availability offered by this product.
Pages often load slowly. Our iMacs are highly reliable and we are connected to the highest speed Comcast business internet. We also connected each iMac via Cat 9 cable during COVID-19 pandemic to speed telelhealth appointments. Zoom does integrate very well with WebPT for telehealth. Their own modules do not integrate well with each other. For example, patients receive separate emails for patient intake and clinical outcomes. If confuses and frustrates many patients. Similarly, EMR flow sheet does not integrate with HEP creating redundancy.
Support was pretty much always helpful. My only complaint was not being able to always get someone on the phone immediately during working hours and having to wait to hear back. But once we heard back, problems were solved quickly and sufficiently. Staff was always friendly and knowledgeable
I was trained by an in house employee. It was very easy to learn. The EMR is pretty self explanatory. When you click on something to complete a task, it doesn't take an extra 10 steps, what the action says, is what it does
WebPT has its entire separate platform for training, containing many different guides, tutorials, and video references to help you become familiar and competent with the software suites. This includes having various demonstrations that allow you to click and navigate pages in the ways you would actually do it in WebPT. WebPT also gives you a sandbox company in the actual website to tinker with and trial things out. This makes it easy to catch and avoid errors you would have otherwise made with active patient data/schedules.
I think it would help to have another education session maybe 6 months after the initial sessions. This would help the user come up with an enhanced experience after they have used the program for a period of time. It is hard to comprehend everything at first, especially for people that need hands on learning
Also, I have used PTWired and HEP2GO, but they were not in the database. WebPT automatically generates a patient profile, which is very helpful. WebPT also doesn't require the patient to download an app from the App Store, which is an added step for patients to perform, which will decrease compliance.
The current terms and pricing would be fair if they provided adequate performance, reliability, support, and customer service. As they have lapsed in these areas WebPT is overpriced. I would not recommend any PT practice of any size agree to a long term contract with WebPT until they prove they will deliver on their promises.
I couldn’t access WebPT on multiple screens to complete tasks at an efficient and effective time. It works to adjust to the same things presented on one screen when trying to work on a separate project utilizing one therapists schedule. This complicated the goal and tasks needed to complete at the time
