Overview
What is AbacusLaw by CARET?
AbacusLaw is a case management software that tracks hours and processes billing touting a functional mobile application, from AbacusNext in San Diego.
Legal Assitant's Perspective on AbacusLaw
Pricing
What is AbacusLaw by CARET?
AbacusLaw is a case management software that tracks hours and processes billing touting a functional mobile application, from AbacusNext in San Diego.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
Free Training Friday: AbacusLaw Demo
Product Details
- About
- Tech Details
What is AbacusLaw by CARET?
AbacusLaw by CARET Technical Details
Operating Systems | Unspecified |
---|---|
Mobile Application | No |
Comparisons
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Reviews and Ratings
(7)Community Insights
- Recommendations
Users frequently recommend Abacus for high volume law firms due to its user-friendly interface and ability to help with organizing filing and billing. They suggest attending the free trainings offered by Abacus for maximum benefit and emphasize the importance of establishing a good rapport with the customer service team for better support. Many users also recommend personalizing Abacus to suit their firm's specific needs, as well as trying it out to gauge its ease of use. Overall, users find Abacus to be an excellent program for keeping a law firm organized.
However, some users caution that AbacusAccounting may pose challenges for non-CPAs or bookkeepers. They advise reading the daily tips provided by Abacus to learn shortcuts in using the software and recommend being cautious about price increases, suggesting canceling in advance if necessary.
Lastly, users note that the desktop software is not compatible with Mac systems. Despite this limitation, users believe that Abacus is well-suited for small litigation firms, particularly if effort is put into learning and implementing the software effectively.
Attribute Ratings
Reviews
(1-2 of 2)AbacusLaw potential clients BEWARE!!! NO Support for a product that needs daily support techs!
- Link emails from Outlook to Abacus when this feature works
- Bill from emails sent from Outlook
- Bill from notes or events in AbacusLaw - no need to open AbacusLaw Accounting
- SUPPORT STINKS - As of today we have been having issues for OVER 3 MONTHS, but Abacus now only has ONE Tier II tech, and ONE Tier III tech and neither one have figured out our problem or fixed it!
- Having a lot of issues since day one
- We have a self-hosted version and are not on the cloud and the updates usually bring other issues. They don't know the term "if its not broke don't fix it."
- Linking & billing emails to Abacus (which doesn't work half the time)
- Notes all together for each matter
- Easy time ticket creation from emails (when email linking works)
- Easy time ticket creation from notes
- It is very frustrating when support of your product does not call you for weeks on end, and hasn't fixed problems you have had for over 3 months.
Legal Assitant's Perspective on AbacusLaw
- Security
- Organization
- Easy to use
- Explaining new products or services in a way that is quick and easy to understand
- We have been using Abacus (and previously Amicus) for so long it is hard to tell.