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Overview
What is Arcsight by OpenText?
A combined SIEM and SOAR, used to accelerate threat detection and response with holistic security analytics, native SOAR, and intelligent automation.
Recent Reviews
Popular Features
- Correlation (5)9.090%
- Centralized event and log data collection (5)8.080%
- Event and log normalization/management (5)8.080%
- Deployment flexibility (5)6.060%
Reviewer Pros & Cons
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What is Arcsight by OpenText?
A combined SIEM and SOAR, used to accelerate threat detection and response with holistic security analytics, native SOAR, and intelligent automation.
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- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
What is Microsoft Sentinel?
Microsoft Sentinel (formerly Azure Sentinel) is designed as a birds-eye view across the enterprise. It is presented as a security information and event management (SIEM) solution for proactive threat detection, investigation, and response.
What is Blumira?
Blumira’s cloud SIEM platform offers both automated threat detection and response, enabling organizations of any size to more defend against cybersecurity threats in near real-time. It's goal is to ease the burden of alert fatigue, complexity of log management and lack of IT visibility.
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What is Arcsight by OpenText?
A combined SIEM and SOAR, used to accelerate threat detection and response with holistic security analytics, native SOAR, and intelligent automation.
Arcsight by OpenText Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
A combined SIEM and SOAR, used to accelerate threat detection and response with holistic security analytics, native SOAR, and intelligent automation.
Reviewers rate Correlation highest, with a score of 9.
The most common users of Arcsight by OpenText are from Enterprises (1,001+ employees).
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(32)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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Users have successfully utilized this product to effectively manage their customer relationships, track interactions, and maintain a comprehensive database of customer information. According to reviewers, this software streamlines sales processes by providing easy lead tracking, opportunity management, and deal closure. Customers have reported significant improvements in project management capabilities, allowing efficient planning, tracking, and collaboration on tasks and deliverables.
The product's reporting and analytics features have received praise from users for providing valuable insights into business performance and facilitating data-driven decision-making. Reviewers have also emphasized the seamless integration capabilities, which enhance overall productivity and efficiency by connecting with other tools and systems. By automating marketing campaigns, customers have experienced improved lead generation, personalized communication, and increased customer engagement.
For prompt issue resolution, users have relied on the reliable and responsive customer support features. The product's ease of use and intuitive interface have minimized the learning curve for new users, as noted by reviewers. Additionally, inventory management has been streamlined through efficient stock level tracking, order management, and optimization of supply chain operations.
Effective communication, document sharing, and task coordination among team members have been facilitated through the project collaboration features of this product.
User-Friendly Interface: Many users have praised the product for its user-friendly interface, stating that it is easy to navigate and perform tasks efficiently. They have found the interface to be intuitive, allowing them to quickly understand how to use the product without any difficulties. The user-friendly design has greatly contributed to the overall satisfaction of these reviewers.
Helpful Customer Support: Several users have appreciated the helpful customer support provided by the company. They have mentioned that whenever they encountered any issues or had questions about the product, they received prompt assistance from the support team. This positive experience with customer support has enhanced their overall perception of both the product and the company's commitment to providing excellent service.
Intuitive Product Usage: Many reviewers have expressed their satisfaction with how easily they were able to grasp and utilize the product's features. They mentioned that they quickly understood how to use different functionalities without any confusion or steep learning curve. This intuitive usage of the product has been a significant factor in their positive experiences and overall satisfaction.
Disappointing Overall Experience: Several users have expressed their disappointment with the overall experience of the product. They have found it to be underwhelming and unsatisfactory in meeting their expectations.
Lack of Intuitive User Interface: Many users have mentioned frustration with the lack of an intuitive user interface, making it difficult for them to navigate and perform tasks efficiently. This has led to a less than optimal user experience.
Unhelpful Customer Support: Some users have felt that the customer support provided by the company was unhelpful and did not provide satisfactory solutions to their issues. This has left them feeling unsupported and frustrated when seeking assistance.
Attribute Ratings
Reviews
(1-5 of 5)Companies can't remove reviews or game the system. Here's why
October 30, 2023
ArcSight Intelligence SIEM(provides visibility over any devices)
ArcSight Intelligence here use as a SIEM tool.Through this we are able to integrated several devices through connectors and easily parse and analyze all the log sources with a single console.Our analyst easily monitor all the log sources and analyze the alerts also easily create filters according to their needs and nearly cover all kind of alerts .
- It provide a single console to monitor several connectors.
- It helps us to integrate all kind of log sources .
- It helps us to create filters and manage the specific search according to usecases.
- We can create several filter at the same time and manage all the device activity also create a parser to parse the logs from different devices.
- It is slow comparing to any other SIEM Tool.
- We have to create filter for each alerts need some custom filter .
- Here we dont have any single tab for see all the alerts .also need some attractive features for dashboard.
- Any device integration with this tool.
- Coalescing the logs easily helps analysts to check all kind of alerts.
- It has the feature to notify critical alerts directly to senior analysts.
- Easily understand and parse the logs from different devices.
- It is recommended for handle small enterprises.
- Cant integrate any threat intel tool so we majorly works through filters.
- It is slow takes time for large searches.
ArcSight Intelligence easily provides visibility to understand the logs and monitor the different devices .have features to manage multiple client with asingle console.searching is little bit hectic but we can mange these thing while using its filter creation process. It costs low comparing to any other SIEM tool and nearly scan satisfied any clients requirements.
December 10, 2019
ArcSight - A better insight security solution
Arcsight is being used in the security department in our organization. It is used as a SIEM (Security Event and Incident Manager) tool in our organization. As any other SIEM tool, we used Arcsight Enterprise security manager for managing security on all of our endpoint devices, It was one of the best and demanding tool at the time we have implemented in our organization and provide a number of features which help us to have a quick check and easy handling of security event and incidents on all the endpoint devices. To be specific, Arcsight Enterprise security manager is used for integrating all endpoint safety management tool be it IPS, IDS, Firewall, Anti-virus etc. and help to reduce the redundant and false-positive alerts which may not be useful from the security perspective and help us to have a quick check of a lot devices in an effective way.
It also help us to check the complete activity that has been perform on any of the endpoint device integrated with it, creating own rule and filters and creating active channel dashboards that help us to keep a vigil watch in case any big event happens on any devices.
It also help us to check the complete activity that has been perform on any of the endpoint device integrated with it, creating own rule and filters and creating active channel dashboards that help us to keep a vigil watch in case any big event happens on any devices.
- Integration with smart logger and ESM to create rules and easy management of the same.
- Easy integration with all end point security management tool(IPS/IDS, Firewall, Anti-Virus) and their consolidated output at a single place to effectively rectifying true and false positives.
- There is a storage problem that should be improved for better management.
- There is need to improve the search mechanism.
81.42857142857142%
8.1
- It helps us a lot which managing security event and incidents.
- It is also very useful to have a dashboard for an quick overview and scheduled reports for timely checks of all activities.
- It requires more space and search management to be one of the favorites on the market.
We are currently using Elastic search as well for better management of our devices and to keep all the loopholes filled that have been created around the non-upgraded version of Arcsight Enterprise Manager. Elastic searches have the latest mechanism to fetch logs and correlated data, as well as process them in a more useful way.
October 22, 2019
Worth having SIEM Arcsight
Arcsight is used as a whole. Every piece of technology can be integrated with Arcsight & it can be used for monitoring from a security point of view. We can keep track of trends of alerts & configure rules as per our requirements. Whitelisting also can be done which is a very good feature. An overall good tool to work with. Customized connectors can also be built for software/tech that is not supported by HP.
- Data management.
- Security rules.
- Reports can be fetched & scheduled.
- User & role management.
- Storage.
- User console is a bit heavy & takes time for loading.
- Flex development of connector.
93.33333333333334%
9.3
- It's a good SIEM solution. Doesn't have much negative impact.
- Customization is the best part.
- Good reporting features.
- Does require good hardware configuration.
Multiple platforms are already supported by Arcsight. Support is good. Scripts can be used to get data from multiple threat intel sources & the same can be used in correlation rules to detect any suspicious activity. Reporting features are good & you can check any backdated information within new clicks.
December 17, 2018
Arcsight needs to up its game.
Arcsight is currently being used in our SIOC department for the whole organization. It is a well rounded tool for standard event detection, logging, normalization and correlation. It does a fairly good job at freeing up analysts by providing real time correlation and helping detect events fast so they don't waste time hunting for a needle in a haystack.
- Good integration with IT infrastructure like ticketing systems, web applications and threat feeds etc.
- Real time correlation works very well.
- Dashboards and visualization is done well.
- Even though integration is good but not complete yet as there are a lot of new popular apps which Arcsight can't integrate with natively.
- UI can be improved.
78.33333333333333%
7.8
- A few years ago this would have been the best buy on the market but with applications like Splunk I'd say its not giving you as much ROI.
- Still does the job and gives us a positive ROI as we bought this over 6 years ago.
Splunk is way better, faster and has more integration than Arcsight has. Arcsight doesn't seem like the leader of the market as it was many years ago and I'd not recommend getting this now unless you absolutely require it for some reason.
April 16, 2018
A great SIEM solution
It was being used across the whole IT organization. It fully covers the all of the security and the other IT products in a good way. When we needed a simple log to show to anyone, we were used ArcSight Logger.
- User friendly interface.
- Easy to create queries and rules to make all the things automatic.
- Backup, maintenance and support of this product are always nearly perfect.
- Current version 6.90 is still very clunky.
- High complex architecture needs to be improved.
- HP support team or exclusive support team must understand your needs.
- Logger helps us to decrease incident response times.
- It also decreased our project times with the man/day calculations. Before this solution, it may take up to 10 men/days to do something. After this, it becomes nearly half of the time.
Actually we weren't [in a] decisive situation at that time. We had only a few weeks to make a decision and our firm has good relationships with the HP Support team. That's why I can't compare them all properly, but we searched these 2 different solutions to show differences.