Darktrace vs. Arcsight by OpenText

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Darktrace
Score 8.7 out of 10
N/A
Darktrace AI interrupts in-progress cyber-attacks, including ransomware, email phishing, and threats to cloud environments. It's able to detect and establish baselines for your organization so it can make the distinction between what is and what isn't normal network activity for your organization. This allows it to tackle complex cyber-attacks as they happen and prevent future cyber-attacks from happening.N/A
Arcsight by OpenText
Score 6.9 out of 10
N/A
A combined SIEM and SOAR, used to accelerate threat detection and response with holistic security analytics, native SOAR, and intelligent automation.N/A
Pricing
DarktraceArcsight by OpenText
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
DarktraceArcsight by OpenText
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Features
DarktraceArcsight by OpenText
Security Information and Event Management (SIEM)
Comparison of Security Information and Event Management (SIEM) features of Product A and Product B
Darktrace
-
Ratings
Arcsight by OpenText
5.5
5 Ratings
35% below category average
Centralized event and log data collection00 Ratings8.05 Ratings
Correlation00 Ratings9.05 Ratings
Event and log normalization/management00 Ratings8.05 Ratings
Deployment flexibility00 Ratings6.05 Ratings
Integration with Identity and Access Management Tools00 Ratings6.04 Ratings
Custom dashboards and workspaces00 Ratings5.05 Ratings
Host and network-based intrusion detection00 Ratings8.02 Ratings
Data integration/API management00 Ratings5.01 Ratings
Behavioral analytics and baselining00 Ratings2.01 Ratings
Rules-based and algorithmic detection thresholds00 Ratings8.01 Ratings
Response orchestration and automation00 Ratings2.01 Ratings
Reporting and compliance management00 Ratings4.01 Ratings
Incident indexing/searching00 Ratings1.01 Ratings
Best Alternatives
DarktraceArcsight by OpenText
Small Businesses
Auvik
Auvik
Score 8.4 out of 10
AlienVault USM
AlienVault USM
Score 8.0 out of 10
Medium-sized Companies
InsightIDR
InsightIDR
Score 8.6 out of 10
Splunk Enterprise
Splunk Enterprise
Score 8.4 out of 10
Enterprises
InsightIDR
InsightIDR
Score 8.6 out of 10
Splunk Enterprise
Splunk Enterprise
Score 8.4 out of 10
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User Ratings
DarktraceArcsight by OpenText
Likelihood to Recommend
8.5
(11 ratings)
8.9
(7 ratings)
Likelihood to Renew
9.5
(2 ratings)
-
(0 ratings)
Usability
9.0
(1 ratings)
7.0
(1 ratings)
Support Rating
9.4
(2 ratings)
8.0
(4 ratings)
User Testimonials
DarktraceArcsight by OpenText
Likelihood to Recommend
Darktrace
Darktrace is a product well suited for the vast majority of infrastructures and helps monitoring and responding to threats based on the network in a very elastic way. This is a product based on on-premise infrastructures that hosts its machines locally, of course it can be technically difficult to monitor an entire On-Cloud infrastructure but even there there's room for sensors and monitoring, not to mention the SaaS and mail integration that completes the product.
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OpenText
In the current lot of hundreds of SIEM solutions out there in the market, ArcSight ESM is fairly less expensive with strong fundamentals in place. The log ingestion, correlation are very well performing and totally worth ROI. However, the tool has lost its way when it comes to staying abreast with current feature curve of SIEM technology and the evolution has not been done by MicroFocus. Search times are high and there is no major plug-in that has been introduced as part of the product life cycle.
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Pros
Darktrace
  • Uses it Al model UEBA to detect anomalies in the behaviour of not only the users in a corporate network but also the routers, servers, and endpoints in that network.
  • Provides a visualisation of both egress and outbound network traffics flowing in and out of the organisation.
  • Darktrace comes with it autonomous AI model detection and responses capabilities.
  • Darktrace as an AI next generation NDR solution, prevents ,contains and quarantines malicious traffics from and into the corporate network.
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OpenText
  • Integration with smart logger and ESM to create rules and easy management of the same.
  • Easy integration with all end point security management tool(IPS/IDS, Firewall, Anti-Virus) and their consolidated output at a single place to effectively rectifying true and false positives.
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Cons
Darktrace
  • There are few areas that I would say need to be improved; their customer support portal allows you to log tickets with any suggestions or things you feel the product is missing, and they will generally show you how to achieve what you want, or in some cases, introduce it as a feature in a later update.
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OpenText
  • Even though integration is good but not complete yet as there are a lot of new popular apps which Arcsight can't integrate with natively.
  • UI can be improved.
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Likelihood to Renew
Darktrace
It's a powerfull product that help administrators to provide email security to our organization.
Good metrics about received emails that help us to determine in doubt case if the email is a false positive or it's malware.
They're improving the product releasing continuous updates and have mobile phone app to manage it.
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OpenText
No answers on this topic
Usability
Darktrace
Darktrace comes with a simple usability interface with easy navigation and organisation.
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OpenText
Overall, it is a good investment in order for an organization to stay compliant and stay secure from all the wild things happening. It is definitely a cost effective tool with some good features including correlation, log storage, reporting and dashboards. If a customer is looking for advanced set of features, then I would highly not recommend this.
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Support Rating
Darktrace
Darktrace support is excellent in my experience. They send a competent engineer on-site to provide on-boarding training. They were also very responsive in responding to questions and concerns. Having an individual point of contact who is a competent network and security engineer is not a common experience, at least for me.
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OpenText
I personally haven't reached the support team, however, the engineers never complained about the Arcsight support team. We had some issues with the tool in the past but every time we reached the support, all issues were resolved in a timely manner.
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Alternatives Considered
Darktrace
We did NOT select Darktrace. OSSIM/AlienVault is a more mature product and it provided better intelligence and reporting. The end user interface is much easier to use - and you can tell built form engineers who have had to do the work. My suggestion for anyone considering Darktrace, is to get the price upfront; do a 30/60 onsite trail; and do the same thing, at the same time, with AlienVault. AlientVault will win every time. I say that because that's exactly what I did.
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OpenText
ArcSight Intelligence easily provides visibility to understand the logs and monitor the different devices .have features to manage multiple client with asingle console.searching is little bit hectic but we can mange these thing while using its filter creation process. It costs low comparing to any other SIEM tool and nearly scan satisfied any clients requirements.
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Return on Investment
Darktrace
  • One big positive is how it helps us with the security assessments that clients have done on us. They are looking to see if we know how we might have unusual/malicious traffic running on the network.
  • If you have a small network and only need 1 appliance, it can be a good ROI and peace of mind.
  • You could go down a hole in trying to spend time looking at all of your traffic with this software. You need to focus only on what it is showing as potential bad traffic.
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OpenText
  • It's a good SIEM solution. Doesn't have much negative impact.
  • Customization is the best part.
  • Good reporting features.
  • Does require good hardware configuration.
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