Atlassian Jira Align (formerly AgileCraft)

Atlassian Jira Align (formerly AgileCraft)

Customer Verified
About TrustRadius Scoring
Score 8.2 out of 100
Atlassian Jira Align (formerly AgileCraft)

Overview

Recent Reviews

Great product!

9
April 26, 2022
Provides us a tool for agile projects. Most of our IT teams are using this tool for new projects and ongoing support.

JIRA for productivity

8
December 08, 2021
Every bug reported internally by other employees at the company, or any bug found by the customer in our tool is filed on Jira. All the …
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Manage your project life effectively with Jira

8
October 30, 2021
We are using this tool for our Project Management and creating tickets in Agile based environment. We really love this tool for the …
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Get Jira, Get Productive

9
July 25, 2021
It is used across all SDLC-related projects to track the activities and progress of the projects. It is used as a database of all the work …
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Jira may just be the perfect tool for you...

8
April 09, 2020
Jira is currently being used as a project management tool within our organization. It began its use at the corporate level and an attempt …
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Popular Features

View all 18 features

Team Collaboration (21)

9.5
95%

Support for Agile Methodology (20)

9.3
93%

Task Management (21)

9.0
90%

Resource Management (21)

7.7
77%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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Starting Price

$27,000.00

Cloud
per year

Maximum Price

$3,987,600.00

Cloud
per year

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

Project Management

7.7
77%

Professional Services Automation

7.4
74%

Product Details

What is Atlassian Jira Align (formerly AgileCraft)?

Jira Align (formerly AgileCraft) is an enterprise-ready project management solution, now from Atlassian (acquired May 2019).

Atlassian Jira Align (formerly AgileCraft) Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Comparisons

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Frequently Asked Questions

What is Atlassian Jira Align (formerly AgileCraft)?

Jira Align (formerly AgileCraft) is an enterprise-ready project management solution, now from Atlassian (acquired May 2019).

What is Atlassian Jira Align (formerly AgileCraft)'s best feature?

Reviewers rate Team Collaboration highest, with a score of 9.5.

Who uses Atlassian Jira Align (formerly AgileCraft)?

The most common users of Atlassian Jira Align (formerly AgileCraft) are from Enterprises (1,001+ employees) and the Information Technology & Services industry.

Reviews and Ratings

 (405)

Ratings

Reviews

(1-11 of 11)
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Gene Baker | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
I am satisfied with the support for Atlassian JIRA Align (formerly Agile Craft). There is a broad knowledge base online provided by Atlassian for the various Jira products. There is also an online community that can help address questions and provide guidance. There is also excellent customer support. We haven't had to report any bugs or open any cases for our team.
Ryan McGarry | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
While we have not had any issues with Jira since our organization adopted the software, this fact is clear evidence that they actively maintain and fix newly reported issues by their users. Thus, being on top of bug fixes is perhaps the best way of supporting users. They also have made their support easily accessible and available on their website.
Score 8 out of 10
Vetted Review
Verified User
Review Source
We had amazing support for this tool as it was one of our own associates. He dove in, learned everything he needed to and then proceeded to teach us. To be fair, we never had to reach out to Jira support specifically. Honestly, if there was more training and support, we may have found better ways to use the tool.
Prathamesh Muzumdar | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Overall support from Jira team is good. It comes at an additional price but it is very efficient. There are no long wait times, you get a dedicated team to look into your issues. The support is available throughout the year and they keep a record of your issues. Overall we are very satisfied with the support they have provided us over the years, it has been very effective for the price that we pay.