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Breezeway saves many headaches
October 27, 2023

Breezeway saves many headaches

Caleb Hannon | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Breezeway

We currently use Breezeway for all of our maintenance and inspector work orders and checklists in our day to day operations. We use this to track issues and report issues and stay on time in completion. We further use the software to message with our guests quickly and seemlessly across all of our team members.
  • Organize tasks to complete
  • Message back and forth with guests
  • Ease of reporting issues in the field and doing further in depth analysis on the computer
  • Automatically create tasks based on workflows
  • Maintain property specific details as needed
  • Creating a marketplace for cleaners and repair specialists would be helpful
  • A payment processor for vendors would be helpful
  • Task tracking
  • SMS messaging
  • Workflows for tasks / cleans
  • Return on investment by tracking issues and charging as needed for repairs completed
  • Less guest complaints due to better tracker and quicker response times when issues arise
  • Better insurance claim approval with more details submitted by field workers

Do you think Breezeway delivers good value for the price?

Yes

Are you happy with Breezeway's feature set?

Yes

Did Breezeway live up to sales and marketing promises?

Yes

Did implementation of Breezeway go as expected?

Yes

Would you buy Breezeway again?

Yes

Anyone looking to organize to-do lists and checklists that are either reoccuring or one-off items at different properties or associated with different rooms/units, then this is the software for them. If you want to automatically create tasks based on workflows of reservations, that also helps tremendously

Using Breezeway

10 - Maintenance, cleaning, inspections, laundry/inventory, management
1 - Higher level manager
  • tracking maintenance, cleaning, and inventory issues
  • Citing and documenting issues and repairs
  • Automatically scheduling workflows
  • scheduling and tracking concierge offerings
  • tracking lost and found items
  • workflow items with our boats
  • tracking repairs with our boats
Breezeway has saved us so much time and headaches on remember when to do something or the status that a repair is in. Our brains can't keep all that information in the air at once and breezeway helps us stay on top of it.