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CrowdControlHQ is a versatile social media management software that allows users to coordinate multiple accounts and posts effortlessly. …
Overview
What is CrowdControlHQ?
CrowdControlHQ is the social media platform to engage your audience, manage your activity, and analyse your performance. CrowdControlHQ software tools help you deliver engaging social media marketing content, delight customers with exceptional social customer service, and effectively manage and measure…
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What is CrowdControlHQ?
CrowdControlHQ is the social media platform to engage your audience, manage your activity, and analyse your performance. CrowdControlHQ software tools help you deliver engaging social media marketing content, delight customers with exceptional social customer service, and effectively…
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- Setup fee required
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- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Competitors
- Tech Details
What is CrowdControlHQ?
CrowdControlHQ is the social media platform to engage your audience, manage your activity, and analyse your performance.
CrowdControlHQ software tools help you deliver engaging social media marketing content, delight customers with exceptional social customer service, and effectively manage and measure your results.
According to the vendor, over 100 leading organisations trust CrowdControlHQ's social media software, including the likes of Arriva, Bannatyne's, Derbyshire County Council, Greater Manchester Police, Redrow, Serco amongst many others.
CrowdControlHQ Features
Listening/monitoring Features
- Supported: Boolean keyword searches
- Supported: Filtering out noise/spam
- Supported: Sentiment analysis
- Supported: Broad channel coverage
Publishing Features
- Supported: Content planning and scheduling
- Supported: Audience targeting
- Supported: Workflow management
Engagement Features
- Supported: Automated routing and prioritization
- Supported: Customer interaction histories
- Supported: Bulk actions
Marketing Features
- Supported: Lead generation
- Supported: Content marketing
Channel coverage/integration Features
- Supported: Twitter
- Supported: Facebook
- Supported: LinkedIn
- Supported: Google+
- Supported: Instagram
- Supported: YouTube
Reporting/analytics Features
- Supported: Campaign success analytics
- Supported: Real-time tracking
- Supported: Competitor analysis
Account management Features
- Supported: Role-based user permissions & privileges
- Supported: Mobile access
Additional Features
- Supported: Crisis management
CrowdControlHQ Screenshots
CrowdControlHQ Competitors
CrowdControlHQ Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | United Kingdom |
| Supported Languages | English |
CrowdControlHQ Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 0% |
| Mid-Size Companies (51-500 employees) | 20% |
| Enterprises (more than 500 employees) | 80% |
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Community Insights
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- Business Problems Solved
- Pros
- Cons
CrowdControlHQ is a versatile social media management software that allows users to coordinate multiple accounts and posts effortlessly. With this software, users can monitor their social accounts and generate targeted content to engage their audience effectively. The platform also enables users to drive traffic to their websites by posting relevant blogs. Additionally, CrowdControlHQ facilitates customer relationship building by providing efficient customer service workflows and content management capabilities.
This software has received positive reviews from users, who recommend it for seamless social media management. Its reporting features help present the benefits of users' work through the platform, providing valuable insights into content performance. The admin area of the software has been improved based on user feedback, ensuring a smooth user experience.
The conversations tool in CrowdControlHQ is highly useful for monitoring messages and comments on social media channels, allowing users to maintain quality and consistency in their output. By providing control and insight into social media conversations, this software helps users stay on top of who is saying what.
Furthermore, the analytics function in CrowdControlHQ offers valuable data-driven insights that assist in evaluating content performance. Users appreciate the validation tool, which allows them to stay in control and provide feedback on their content.
Users of CrowdControlHQ benefit from continuous quality support provided by their account manager, ensuring ongoing success with the software. This product is constantly evolving and improving with the introduction of new features, making it a fantastic tool for managing social media in one secure place.
Easy and Livable Interface: Users have found the interface of CrowdControlHQ to be easy and livable, with simple navigation that allows them to easily create and schedule posts for multiple platforms. This has been mentioned by several reviewers as a major advantage.
Convenient Social Media Management: The software's ability to control all social media platforms in one place has been praised by users, making it convenient for them to manage and monitor their accounts. This feature is especially helpful for those with multiple platforms and accounts, allowing them to keep tabs on all of them and the traffic they generate.
Valuable Reporting Feature: The reporting feature in CrowdControlHQ has received high appreciation from users, providing them with valuable analytics and insights. Several reviewers have mentioned finding this feature useful for managing multiple accounts and monitoring them from one centralized platform.
Limited Mobile Functionality: Some users have expressed frustration with the lack of a mobile application for CrowdControlHQ. They feel that having a mobile app would be helpful in managing their social media accounts on the go.
Complex and Confusing Interface: Several reviewers have found the interface of CrowdControlHQ to be complex and confusing. They have mentioned that tasks such as editing posts or cropping images are not intuitive, leading to difficulty in using the software effectively.
Functionality Issues with Message Management: A few users have reported experiencing functionality issues when dealing with a large volume of messages in CrowdControlHQ. They have mentioned difficulties in answering and tracking previous responses, which can hinder their ability to efficiently manage customer interactions.