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DealerSocket headquartered in Irvine, Texas offers their dealer management system (DMS) featuring CRM, inventory controls, analytics as well as service department management and a full suite of tools for marketing and web presence, including dealer website.DealerSocket - the king of the Auto CRMDealerSocket is used by my client to organize customers, do email marketing, make sure followup is done via calls and emails, to keep customer history and purchase history on file and to organize their auto service department. It's used almost across the whole organization. It addresses the problem of using many products to do both marketing and CRM tasks.,They are the orginal auto CRM with a full suite Great Mobile App Great integrations,Customer service has slipped Time to fix issues is getting longer Interface is becoming antiquated, especially the reporting and marketing,7,More deals closed No extra cost for marketing tools More sales calls made,Dealertrack, Dealer.com
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DealerSocket
2 Ratings
Score 5.7 out of 101
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DealerSocket Reviews

DealerSocket
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 5.7 out of 101
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January 11, 2019

Review: "DealerSocket - the king of the Auto CRM"

Score 7 out of 10
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DealerSocket is used by my client to organize customers, do email marketing, make sure followup is done via calls and emails, to keep customer history and purchase history on file and to organize their auto service department. It's used almost across the whole organization. It addresses the problem of using many products to do both marketing and CRM tasks.
  • They are the orginal auto CRM with a full suite
  • Great Mobile App
  • Great integrations
  • Customer service has slipped
  • Time to fix issues is getting longer
  • Interface is becoming antiquated, especially the reporting and marketing
DealerSocket is well suited for a scenario in which an auto or motorcycle dealer needs a one-stop, all-inclusive software for CRM and marketing. It can be cost prohibitive so a small dealership may not use all the features or be able to afford the high cost of the software.
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DealerSocket Scorecard Summary

About DealerSocket

DealerSocket headquartered in Irvine, Texas offers their dealer management system (DMS) featuring CRM, inventory controls, analytics as well as service department management and a full suite of tools for marketing and web presence, including dealer website.
Categories:  Automotive

DealerSocket Technical Details

Operating Systems: Unspecified
Mobile Application:No