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Dialog Insight has proven to be a valuable solution for users who have migrated from Mailchimp, thanks to its advanced features like web …
Starting at $60 month
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What is Dialog Insight?
Dialog Insight is an email marketing platform focused on allowing businesses to create personalized experiences for their customers. Capabilities include: Marketing Automation: Automated communications, such as welcome sequences or shopping cart abandonment follow-ups.Customer Insight: Database of customer behavioral data and preferences that can…
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Get StartedPricing
Basic
$60
Cloud
month
Professional
$235
Cloud
month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttp://dialoginsight.com/en/product/pri…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
Live Demo - Dialog Insight's Q&A
YouTube
Live Demo - Become a customer engagement expert (Dialog Insight)
YouTube
Live Demo - Winter 2017 new features (Dialog Insight)
YouTube
Live demo - See beyond the click! (Dialog Insight)
YouTube
The power of Dialog Insight: how to create personalized content in real time.
YouTube
Product Details
- About
- Integrations
- Competitors
- Tech Details
What is Dialog Insight?
Dialog Insight is an email marketing platform focused on allowing businesses to create personalized experiences for their customers. Capabilities include:
Marketing Automation: Automated communications, such as welcome sequences or shopping cart abandonment follow-ups.
Customer Insight: Database of customer behavioral data and preferences that can be used to segment and personalize interactions.
Personalization: Dynamic messages using the content library; send content and product suggestions related to the individual’s preferences.
Omnichannel: Channels include email, mobile, social media and web pages. Can also integrate online surveys, contests and event registrations.
Analytics: Full view of campaign results
Team Work: Different users can have different levels of access.
Dialog Insight Features
Email & Online Marketing Features
- Supported: WYSIWYG email editor
- Supported: Dynamic content
- Supported: Ability to test dynamic content
- Supported: Landing pages
- Supported: A/B testing
- Supported: Mobile optimization
- Supported: Email deliverability reporting
- Supported: List management
- Supported: Triggered drip sequences
Reporting & Analytics Features
- Supported: Dashboards
- Supported: Standard reports
- Supported: Custom reports
Additional Features
- Supported: SMS
- Supported: Contests
- Supported: Surveys
- Supported: Drag-and-drop editor
- Supported: Responsive Email Templates
- Supported: Form building
Dialog Insight Screenshots
Dialog Insight Integrations
Dialog Insight Competitors
Dialog Insight Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Languages | English, French |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Dialog Insight has proven to be a valuable solution for users who have migrated from Mailchimp, thanks to its advanced features like web push and SMS implementation. By centralizing all pertinent data in one place and offering data syncing capabilities, the software eliminates the need to gather information from different sources, resulting in an up-to-date database. Users can easily contact their community and focus on content creation, efficiently managing newsletters without the hassle of juggling multiple platforms.
The ability to send campaigns to specific contacts based on their interactions with the website and marketing campaigns has been a tremendous help for users looking to personalize their communications. With automation scenarios, businesses can streamline their customer experience while saving internal resources. Dialog Insight has also been praised for identifying gaps in data sources and providing in-depth analysis, allowing users to make informed decisions and increase their subscriber database.
The software provides a consent management feature that helps companies comply with GDPR regulations, ensuring precise database segmentation. Additionally, Dialog Insight's low license costs, continuous launch of new functionalities, and excellent technical support have made it an affordable and reliable option for businesses seeking a comprehensive email marketing platform. Whether it's improving deliverability through dedicated IP options or developing personalized tools to meet specific business needs, Dialog Insight offers a range of solutions that cater to various industries and objectives.
Essential Tool for Digital Marketing: Users have consistently praised Dialog Insight as an essential tool and platform for their newsletter and a crucial part of their digital marketing strategy. Many reviewers have stated that they rely on Dialog Insight to effectively reach their target audience and achieve their marketing goals.
Responsive Technical Support: The technical support teams at Dialog Insight are highly regarded by users, with many expressing satisfaction with the level of assistance provided. Reviewers have noted that the support teams are always available and responsive, offering prompt help whenever users have questions or encounter issues.
User-Friendly Platform: Dialog Insight's features and platform have received positive feedback from users who find it very user-friendly. Several reviewers appreciate the simplicity and ease of use in creating and sending emails, comparing campaign statistics, and navigating through the platform. The drag-and-drop interface has been particularly highlighted as providing a user-friendly experience in creating professional marketing campaigns.
Confusing User Interface: Several users have found the user interface of Dialog Insight to be confusing, particularly when it comes to tasks like rearranging blocks in emails or templates. They have expressed difficulties in navigating and understanding the platform's interface.
Limited Menu Layout: Users have described the main menu layout as messy and restrictive, as it only displays 10 menu items at a time. This limitation makes it challenging for users to efficiently navigate through different options and access specific features within the software.
Lack of Flexibility in Moving Blocks and Templates: Some users have expressed frustration over the lack of flexibility in moving blocks or templates from one email or model to another. Instead of being able to easily transfer content, they are required to rebuild them entirely, which can be time-consuming and inefficient.