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Expensify

Score9 out of 10

578 Reviews and Ratings

What is Expensify?

Expensify automates the entire spend management process. Scan receipts, track mileage, submit and approve expenses, manage corporate cards, reimburse employees, pay bills, send invoices, and book travel. Built for individuals and companies of all sizes, anywhere in the world.

Media

the dashboard used to manage expenses, book travel, reimburse employees, and create expense reports.
corporate cards. The Expensify Card offers cash back on every US purchase.

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Top Performing Features

  • Employee Expense Reporting

    Allows companies to track employee expenses to make cost-effective decisions.

    Category average: 8.6

  • Payment Audit Trail

    Allows admin users visibility into the entire payment process, from receiving the expense claim or invoice to the payee receiving payment.

    Category average: 8.6

  • Payment Status Tracking

    Tracks what stage payments are at in the process, from approval to receipt.

    Category average: 8.7

Areas for Improvement

  • Financial Document Management

    Invoices, expense reports, and associated documents are stored within the platform for any future needs.

    Category average: 8.6

  • Duplicate Bill Detection

    Detects duplicate invoices or expense reports to prevent double payments.

    Category average: 8

  • Advanced OCR

    Automatically imports information from invoices, receipts, expense reports, and other scanned documents into the platform.

    Category average: 8.2

Great product really increases worker productivity

Use Cases and Deployment Scope

We use Expensify to automate our expense management and increase productivity and agility of our team members through this platform, by enabling faster and more user-friendly processing for following company best practices and compliancy requirements. Expensify has helped us get ahead of the curve on expense management and optimization and increase team member satisfaction with the processes involved in this effort.

Pros

  • Autofill's expenses
  • Ingests receipts via email
  • works well from the mobile application

Cons

  • It meets our needs and is a large improvement from previous solution

Return on Investment

  • Increased compliance with us
  • Increased productivity
  • reduced worker complaints

Usability

Alternatives Considered

Zoho Expense

Other Software Used

Google Cloud Dataflow, Google Kubernetes Engine, Google Gemini, Anthropic Claude

Quick and easy expense management and report submission.

Use Cases and Deployment Scope

I am an end user and I use Expensify to track and submit my work expenses. Having the ability to create and submit my expense reports on my phone via the App makes things quick and easy. Uploading receipts directly and using the SmartScanning technology to categorize and create my reports takes a lot of the work off my plate. My expenses are approved quickly by my managers because the approval process is so easy on their end.

Pros

  • Quick and easy receipt uploads and tracking.
  • SmartScan of the receipts takes most of the guess work out of the process.
  • Being able to create and submit expenses on your phone via the App or online on your computer gives me the flexibility I want.

Cons

  • I would like to be able to merge multiple receipt images into one single image directly on the App.

Return on Investment

  • Having a versatile program that meets so many of our user needs at an affordable price point per user makes economic sense.

Usability

Alternatives Considered

SAP Concur

Long time user here its been over a decade and I haven't been disappointed yet.

Use Cases and Deployment Scope

I originally started using Expensify because I needed a fast way to scan receipts and automatically convert foreign currencies to euros. As a frequent traveler for work, I’m constantly dealing with expenses in different currencies and exchange rates, and doing those conversions manually is a headache. Expensify has made that process much simpler. I can scan a receipt; the amount is captured automatically, and the currency conversion is made right away in clear expense reports that I attach to client invoices. They often comment on how professional they look.

Pros

  • Scan receipts.
  • Convert currencies automatically.
  • Provide professional expense reports.
  • Highlighting duplicates.

Cons

  • the search fields - when typing into them, there is a lag
  • there are automatic notes that appear at the bottom of the report that cannot be removed
  • it takes a bit of time to understand the UI

Return on Investment

  • I've saved a lot of time collecting receipts.
  • I've saved a lot of time filing taxes.
  • I've saved a lot of time converting currencies.

Usability

Other Software Used

Jortt

Great for small business

Use Cases and Deployment Scope

Our company uses Expensify for our Petty Cash spending. Multiple employees have cards, all drawing from the same bank account. It's handy to have a bigger spending limit per card, as well as the automatic receipt generation for several types of purchases. Also, the repeated reminders to upload the receipt for larger purchases are a lifesaver. We have several employees who have historically thought of receipts as unnecessary paperwork, leading to accounting hounding the employees for receipts or spending time asking vendors to email missing receipts. This has led to discontent between departments. Initially, adding the new system created an organic change in procedure requirements that employees could understand but not take personally. Now, Expensify automatically does the "hounding," so forgetful employees no longer have a person to be mad at. When a card is lost or compromised, the ability to turn off a card and order a new one is very smooth. While waiting for the physical card to arrive, it is nice to still be able to use the virtual card. Altogether, I would recommend Expensify, especially for smaller businesses where all the employees know each other.

Pros

  • Spending tracking
  • Reminders for receipts
  • Detailed spending reports
  • Smooth turn around for replacing lost cards

Cons

  • Once a batch is closed I cannot edit any information, or add a receipt
  • Once a card is locked, I cannot order a new card. Your AI chat suggests to lock a card first, then order a new one, which then requires unlocking the card. The order of opperations needs to be switched or allow for ordering a new card once an old card is locked (which also makes sense).
  • Adding an option to talk to a person when openining Concierge. The AI is really good, but is still limited.

Return on Investment

  • Employees know we are able to see their spending in nearly real time - reducing questionable/vague purchases.
  • Accounting labor has gone way down, in reconciliation, fixing coding errors and in hunting down receipts.
  • General employee labor has gone down as cards are no longer being rejected at the register, and spending limits are higher.

Usability

Easy to use easy to recommend.

Use Cases and Deployment Scope

Expensify is used for all expenses in our org; sales travel, cell phone expenses, receipts for trade shows, etc. All of the expense rules created by the corporate accountants to limit expenses are taken into account. Over the max for your cell phone bill? The system will tell you. Any exception is noted. When traveling, we simply track expenses directly in Expensify before submitting at the end of the trip. Photos of receipts are OCR'ed into usable submissions. Easy.

Pros

  • OCRing documents works well for the most part.
  • Splitting hotel stays into individual days is easy.
  • Upload of photos of receipts is simple.

Cons

  • OCRing receipts is not 100%. Sometimes it picks the wrong vendor.
  • It sometimes allows me to submit a non-refundable expense report, the default should be refundable.

Return on Investment

  • Faster and more accurate expense tracking.
  • Easy to track expense per cost center.

Usability

Alternatives Considered

IBM AIX

Other Software Used

Microsoft 365, CoPilot, Microsoft Teams