Overview
What is goHappy?
goHappy helps employers communicate and engage with their frontline workers by providing them with what the vendor describes as an inclusive and simple to use app-free technology.In a world where ongoing communication with frontline workers is essential, goHappy states that…
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Product Demos
goHappy Hub! Group Messaging Demo
Product Details
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What is goHappy?
In a world where ongoing communication with frontline workers is essential, goHappy states that app-based solutions, daily huddles, and messages on pin boards just don’t work. Key to their success is their goal of enabling employers to reach 100% of their frontline employees where they already are - in their text messages.
An automated feed from the employer's system of record means their active employees are always seconds away from receiving communication. They are able to reach all of their employees, or specific groups, with standard texts, or include video, images, links, and surveys - all translatable to their language of choice.
Founded by Shawn Boyer who also founded Snagajob - a marketplace for hourly work - and a team that boasts over 100 years of combined frontline employee engagement experience, goHappy’s mission is to help ALL frontline workers feel more valued and connected so they can reach their full potential. With messaging and feedback gathering capabilities, goHappy focuses on the advancement of frontline worker engagement and strives to be the best at helping employers maximize that engagement.
goHappy Competitors
goHappy Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
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goHappy is a versatile text messaging platform that has become an indispensable tool for businesses looking to streamline their communication efforts. Users have found it to be a reliable and efficient solution, providing a convenient way to send short bursts of information to employees from various departments. This has fostered a sense of connection and ensured that employees are well-informed. The platform has been particularly effective in delivering triggered messages such as new employee onboarding processes, benefit eligibility, and ordering uniforms.
One of the key strengths of goHappy is its ability to reach a large number of employees quickly and effectively. For example, organizations have successfully launched engagement surveys through goHappy with high participation rates. The support and communication from the goHappy team have been exceptional, showcasing their commitment to both their product and customers. By eliminating the need for a middleman in corporate communication, goHappy empowers managers to focus on employee engagement rather than administrative tasks.
HR departments have found goHappy to be a life-changing tool, allowing for instantaneous communication with every employee and bridging the gap in communication challenges. It has enabled them to easily communicate with diverse groups of employees such as restaurant employees and factory floor workers. Users have had a great experience with goHappy, from the initial call to ongoing support and training. The team behind goHappy is known for being attentive, fun, and easy to work with, providing excellent service and follow-up.
Overall, goHappy has proven itself to be an easy-to-use communication platform that helps businesses improve their internal communication. It has enabled positive changes among teams and provided the solution that users have been seeking. Whether it's onboarding new hires or keeping employees well-informed about important company updates, goHappy has become an essential tool for organizations looking to enhance their communication efforts.
Seamless Integration with ADP: Several users have mentioned that the integration of goHappy with ADP was seamless, saving them time and effort. They appreciate how easily goHappy integrates with their existing systems, allowing for a smooth transition.
Exceptional Customer Service: Many reviewers have rated goHappy's customer service as top-notch, giving it a perfect score. They express their satisfaction with the prompt and helpful support they receive from the goHappy team. The exceptional customer service adds value to their overall experience.
User-Friendly and Easy to Use: Numerous users have praised goHappy for its user-friendly interface and ease of use. They mention that there is no learning curve involved in using the platform, making it accessible to all employees. This simplicity allows them to quickly adopt the system and start communicating effectively with their teams.
Cons:
- Inability to reply to messages: Some users have mentioned that the platform's downside of not allowing employees to reply to messages can be frustrating for them, limiting communication and collaboration opportunities.
- Limited reporting options: One user expressed a desire for more robust reporting and the ability to manage surveys themselves, rather than relying on goHappy to handle it. They felt that having more control over reporting would enhance their experience with the platform.
- Lack of native report feature: Another user mentioned that they would prefer survey results to be emailed directly to them or have a native report on the goHappy website, instead of going into a Google Sheet. This suggests that some users find it inconvenient or less efficient to access survey data through an external tool like Google Sheets.