Hootsuite Insights

Hootsuite Insights

About TrustRadius Scoring
Score 8.6 out of 100
Hootsuite Insights (formerly uberVu)

Overview

Recent Reviews

Video Reviews

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Pricing

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Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $1,000 per month

Features Scorecard

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Product Details

What is Hootsuite Insights?

Hootsuite Insights (formerly uberVU) shows businesses what they need to know in real time. Hootsuite Insights analyzes big social data, combining monitoring capabilities, data analysis and reporting features to show insights like influencers, stories, and trends.

Hootsuite Insights Competitors

Hootsuite Insights Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Comparisons

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Frequently Asked Questions

What is Hootsuite Insights?

Hootsuite Insights (formerly uberVU) shows businesses what they need to know in real time. Hootsuite Insights analyzes big social data, combining monitoring capabilities, data analysis and reporting features to show insights like influencers, stories, and trends.

How much does Hootsuite Insights cost?

Hootsuite Insights starts at $1000.

Who uses Hootsuite Insights?

The most common users of Hootsuite Insights are from Mid-sized Companies (51-1,000 employees) and the Computer Software industry.

Reviews

(1-2 of 2)
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Score 10 out of 10
Vetted Review
Verified User
Review Source
  • This software did everything we needed it to do.
  • We used a custom plan, and it allowed to apply our own branding to reports and interface.
  • We could have unlimited mentions which was great (most other solutions I evaluated had certain number of mentions (or results) included, and they charged for anything extra.
  • The reports were great and these were something we could easily download and send around - no additional formatting was required.
  • The real-time alerts included specific posts, plus daily/weekly summaries were helpful to get the overview of industry buzz in social media. Those real-time alerts were one of the most important reasons we got the tool (they aren't call "real-time" in the interface, we had to set it for "every 15 minutes", I believe, which is as close to real time as we needed).
  • Collaboration features were neat and alerts worked great for that as well. Some posts could be assigned to other users and they would get an alert when they needed to act on it.
  • Loved to be able to get the stats on "reach" for a specific post or tweet, even though these were estimates; engagements stats were detailed as well.
  • I honestly didn't have any issues with them. Being able to set the real-time alerts as "every 15 minutes" took some figuring out to do, and we were still in the trial mode while we did that - it wasn't particularly intuitive for other users, but once we walked them through, everything worked well.
I liked uberVU a lot, and thought I was lucky to have found them (they actually responded to my tweet when I was vendor-searching, which was good to know as they were doing just what we were planning to use the software for).
They are relatively small, which allows to have a great personal relationship and we felt very valued as a client. They provided great value - some of their competitors allow for more features (which explains their higher price), but there was no way to opt out of the unnecessary features to lower the price - uberVU didn't have any of that, it was just what we needed and in our price range.
Every time we needed help, the support was great. We had no issues, mostly needed usability walkthroughs and had questions about features.
  • Online training
October 12, 2013

Intern review

Katherine Pena | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Easy to see what people are saying on social media about clients.
  • Creates reports that can be limited to certain time frames.
  • Able to see the reach of users so you can breakdown by influencers.
  • The lists on the side bar are hard to keep track of if you have a lot of clients.