The Contingent's use of Microsoft for Nonprofit

The Contingent has used Microsoft for Nonprofit to unlock capabilities in areas where we've felt completely stuck in the stone ages in. Fundraising and Engagement, supercharged by Mission CRM has allowed us to take our donor and grant management to the next level, where prior to a year ago, we were using a desktop platform that had no cloud-based equivalent that would meet our organization's needs. For Volunteer and Constituent management, we're still growing to solidify use cases, though we have initiatives such as Every Child (see https://everychildoregon.org, https://everychildarkansas.org) and Emerging Leaders (see https://emergingleaderspdx.org) that engage community members, yet we've been continuing to assess the right ways to unpack and utilize the capabilities that would best serve our stakeholders, volunteers, community members and our team.

We have both been utilizing certain components and not others since our development pre-dated the Microsoft for Nonprofit infrastructure. It left us with the reality that we could "lift and shift" to lock in with the Microsoft for Nonprofit schema and data model, though that would take considerable effort and with our limited resources, we're at the moment better off investing those resources in future development (net-new) vs. refactoring for little return. The use of the tools however have undoubtedly multiplied our ability to reach and serve community members.

We're still on the early end of this in our organization so we've got some growth to do to fully utilize the benefits here. We've primarily been using Microsoft Dynamics 365 and Power Pages (Power Apps Portals) along with other Azure and O365/M365 tools but are still working through some change management given our rapid speed of developing new solutions over the past few years without the right supports in place to sustain and scale our efforts, which we're actively investing in.