Netcore Cloud

Formerly Netcore Smartech

Netcore Cloud’s Customer Engagement & Experience platform (formerly known as Netcore Smartech) is presented as a one-stop growth platform that enables marketers, growth, and product managers to drive conversations with customers across multiple touchpoints.

Backed by AI/ML, Netcore Cloud enables website and mobile app brands to fuel omnichannel growth. The platform offers:

- Actionable unified customer profiles by stitching user data from both online and offline channels.

- Data analysis backed by ML that helps automate the delivery of personalized multichannel campaigns to the right user segments at the right time with real-time reporting and product analytics.

- AI-led recommendation engine for users to discover relevant products and further personalize the experience across every stage of the user journey.

- A no-code platform to add speed and agility, and to create product experiences that engage, convert and retain users.

The vendor states Netcore Cloud serves over 5000 clients spread across 18 countries, including brands like Canon, Puma, Crocs, Hamley’s, The Body Shop, Standard Chartered, Pizza Hut, Sendo, Mobile Premier League, BYJU’S, and McDonald’s who use Netcore Cloud to power their customer acquisition, engagement, and retention goals. Netcore boasts over 20 years of experience and a global presence across Asia, Europe, and the USA.