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Netcore Cloud

Netcore Cloud
Formerly Netcore Smartech


What is Netcore Cloud?

Netcore Cloud’s Customer Engagement & Experience platform (formerly known as Netcore Smartech) is presented as a one-stop growth platform that enables marketers, growth, and product managers to drive conversations with customers across multiple touchpoints. Backed by AI/ML, Netcore Cloud enables…

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Recent Reviews

TrustRadius Insights

Netcore Smartech has been widely used by users for email marketing, allowing them to effectively launch email campaigns and newsletters to …
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What is Netcore Cloud?

Netcore Cloud’s Customer Engagement & Experience platform (formerly known as Netcore Smartech) is presented as a one-stop growth platform that enables marketers, growth, and product managers to drive conversations with customers across multiple touchpoints. Backed by…

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Product Details

What is Netcore Cloud?

Netcore Cloud’s Customer Engagement & Experience platform (formerly known as Netcore Smartech) is presented as a one-stop growth platform that enables marketers, growth, and product managers to drive conversations with customers across multiple touchpoints.

Backed by AI/ML, Netcore Cloud enables website and mobile app brands to fuel omnichannel growth. The platform offers:

- Actionable unified customer profiles by stitching user data from both online and offline channels.
- Data analysis backed by ML that helps automate the delivery of personalized multichannel campaigns to the right user segments at the right time with real-time reporting and product analytics.
- AI-led recommendation engine for users to discover relevant products and further personalize the experience across every stage of the user journey.
- A no-code platform to add speed and agility, and to create product experiences that engage, convert and retain users.

The vendor states Netcore Cloud serves over 5000 clients spread across 18 countries, including brands like Canon, Puma, Crocs, Hamley’s, The Body Shop, Standard Chartered, Pizza Hut, Sendo, Mobile Premier League, BYJU’S, and McDonald’s who use Netcore Cloud to power their customer acquisition, engagement, and retention goals. Netcore boasts over 20 years of experience and a global presence across Asia, Europe, and the USA.

Netcore Cloud Features

  • Supported: Retention Cohorts
  • Supported: Pivots
  • Supported: Flows
  • Supported: Rich User Profile
  • Supported: Uninstall Tracking
  • Supported: Device Crossovers
  • Supported: Segmentation
  • Supported: Funnels

Netcore Cloud Screenshots

Screenshot of Build a 360 degree customer viewScreenshot of Insights to fuel customer engagement strategiesScreenshot of Create no-code product experiencesScreenshot of Trigger 1:1 product recommendationsScreenshot of Gather user data from multiple channels (both offline and online) and create actionable unified customer profiles on our Customer Data platform

Netcore Cloud Videos

Understanding Funnel Analytics - Netcore Smartech
How In-App Messaging helps

Netcore Cloud Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported LanguagesEnglish
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Reviews and Ratings


Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Netcore Smartech has been widely used by users for email marketing, allowing them to effectively launch email campaigns and newsletters to engage with their customers. Customers have praised the platform's tracking ability, as it enables them to monitor campaign performance, email opens, clicks, and conduct A/B testing. This feature provides valuable insights into the effectiveness of their email campaigns and allows for data-driven decision-making.

One key use case of Netcore Smartech is its ability to track customer behavior, including clicks, shares, and conversion rates. By understanding how customers interact with their emails and websites, users can tailor their communication strategies and improve customer engagement. The product's intuitive UI/UX has made it easier for users to navigate and utilize its features, although some training is required before fully leveraging its capabilities.

Netcore Smartech serves as an all-in-one platform, eliminating the need to log into multiple channels. This centralized solution for communication and campaign management has been highly appreciated by users. Moreover, the affordability of the product has made it accessible for both small and large firms, enabling them to leverage growth marketing strategies without straining their budgets.

Another notable use case is the seamless integration of Netcore Smartech with various social media platforms. This integration expands the reach of users' campaigns and allows them to connect with potential customers on multiple channels. Additionally, the platform's API has proven useful in managing personal data and integrating it seamlessly with the product.

Users have also successfully implemented dynamic content in email campaigns and triggered drip sequences using Netcore Smartech. These features enable personalized communication based on user behavior or specific triggers, resulting in higher engagement and conversions.

Overall, Netcore Smartech has proven to be a valuable tool for email marketing and campaign management. Its robust tracking capabilities, user-friendly interface, affordability, integration options, and support for dynamic content make it a comprehensive solution for businesses of all sizes.

Multiple Features: Users have praised the product for its wide range of features, including API integration, social media integration, campaign management, scheduling campaigns, lead management, data analytics, and Google Apps integration. Many reviewers have stated that these features are extremely helpful for the growth of their businesses.

All-in-One Platform: Reviewers appreciate the convenience of having all marketing solutions available on one platform. They find it beneficial to eliminate the need to log in to multiple dashboards. This feature has been mentioned by several users as a time-saving and efficient solution.

Cloud-Based Access: The fact that the product is cloud-based and can be accessed from anywhere at any time is highly valued by customers. Multiple reviewers have highlighted this feature as a major advantage, allowing them to manage their marketing efforts remotely and stay connected with their campaigns on the go.

Lack of Mobile App: Some users have expressed frustration over the lack of a mobile app, stating that it hampers their ability to easily access the program. They believe having a mobile app would greatly enhance convenience and flexibility.

Costly Software: Several reviewers have found the software to be expensive, which may deter potential customers. They feel that the pricing could be more competitive compared to similar products in the market.

Difficulty in Creating Campaigns: Users have reported difficulties in creating campaigns and highlight the need for proper training to efficiently utilize the program. They suggest that improved user-friendly features and clearer instructions would make campaign creation easier for all users.

Users have made several recommendations for improving the software's functionality and user experience. One common recommendation is to utilize the automated report generation tool to monitor account health. Additionally, users suggest downloading reports and interpreting them with Excel or Power BI to enhance data visualizations. Another recommendation is to reach out to customer support for quick assistance. Along with this, users highly recommend CleverTap as a top choice for personalization and customer segmentation. They also suggest comparing it with other automation tools for campaign monitoring and data analysis.


(1-3 of 3)
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Score 9 out of 10
Vetted Review
Verified User
We were using this platform for launching email campaigns and newsletters to share news and articles of our upcoming apps and its library to ensure our customers know about the same which will bring traffic to us. Apart from email campaigns, we also used this for its great tracking ability of the campaigns, emails opens, clicks, A/B testing, etc. We also tested dynamic content in the email body and triggered drip sequences.
  • Email campaigns
  • Campaign tracking and reports
  • A/B testing
  • Dynamic content
  • Creation of new email campaigns
  • Integrations
This platform seems to be a perfect one for email marketing, newsletters, tracking of emails, etc. I've heard it's also a good platform for lead management, their scorring and grading, lead nurturing, building product related tracking such as API integration, retention cohorts, flows, etc. however, haven't tried that part personally.
  • Email campaign tracking
  • Nurturing
  • Newsletters open and click rates
Netcore Smartech offers much wide range of products and services instead of just the ones related to Marketing. It offers lead management, their scoring and the sales cycles which the Sales teams can also use in future. Also, it offers a lot more integrations and automations which can sincerely help sales teams define their flow and daily processes.
Score 8 out of 10
Vetted Review
Verified User
Netcore Smartech is a growth marketing platform for small to large firms. It analyzes data and presents in a smart way to increase your marketing ideas, campaigns performance etc. It targets those customers who have an interest in your brands and campaigns through the database and drives as a medium between the company and the client. It tracks customers behavior, tracks their clicks, shared, conversion rates. It is affordable, easy to communicate, instant-deliver product. It helped a lot as it was a big problem logging into different channels, by this we can get an all-in-one single platform.
  • Increase in the number of customers as the conversion of users is increasing.
  • Strategically targeting customers according to their taste.
  • Deliver instant SMS, emails etc. which is great.
  • Single click analytic reports.
  • It can be tricky while creating campaigns.
  • You will need proper training to utilize the program efficiently.
It is the best product for marketing with different channels. Mailing and SMS'ing become easy. Targetted customer engagging. Branding, Campaining with NetCore for business growth. It can manage a huge database of emails, contacts etc. It helps you to schedule your campaigns too. Reporting of the performance of campaigns and brands is great and you can customize too. They provide API's for downloading your database. Before starting with the product you should have a proper training as parts can be cumbersome.
  • Increase in revenue.
  • Cost reduction.
  • Lead generation, gaining new customer, retaining old customers.
  • Brand and campaigns promotions easily and effectively.
NetCore Smartech is the most stable product. SMS and email are on a single platform which makes it a better product. It also uses browser notification, push notifications to attract customers to your campaigns. The conversion rates become higher using Netcore Smartech as the percentage of delivered emails. SMS is higher than any other software. It almost delivers instant emails and SMS seeing campaigns rise almost instantly.
Score 8 out of 10
Vetted Review
Verified User
Netcore Smartech is the platform for marketing solutions with omnichannel support, channels of communication like email, SMS etc. and consultative services to enable marketers to deliver an exceptional customer experience. It has multiple functionalities connecting to potential customers for the growth of a business. Main key features of Netcore Smartech are Email marketing, Sms marketing, Analytics, Data management, Campaign Management, and Web forms. Companies small or large both can use this product for their growth. It is costly, though I have saved a lot of money for my organization as a result of using this Smartech Panel. It can be integrated with different social media platforms, and it also provides API for your personal data management. Intuitive UI/UX makes it easier to use though it requires proper training before using this.
  • Multiple features like API, Social media integration, Campaign management, Scheduling Campaigns, Lead Management, Data analytics, Google Apps integration etc. helps for the growth of a business.
  • Email Integration, SMS Integration also connects us with customers on one to one basis.
  • All marketing solution on one platform makes it more useful, we do not have to log in to multiple dashboards for marketing.
  • It's a cloud-based product and can be accessed from anywhere at any time.
  • Need a mobile app too, so that we can access it easily. It is only cloud-based.
  • Costly.
This product lets you create custom campaigns, and is highly actionable. It gives proper analytics on which campaign needs to be sent to which customer database by reading a group of customers according to each category. With this product, companies are able to implement viable marketing campaigns. It helps to engage targeted customers and retain them. It gives proper data on how SMS or email are delivered, according to which you can make reports and analyze where campaigns are performing well and where not by checking clicked, unopened, or not sent messages.
  • Customer engagement with multiple options of marketing like mailing, SMS, voice etc. and social media integration.
  • Proper analytics of targeted customers.
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