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Paradox Olivia

Paradox Olivia


What is Paradox Olivia?

Paradox ( in Scottsdale, offers Olivia, an AI recruiting assistant focused on improving and reinventing the candidate experience. Olivia helps companies capture and screen candidates, improve conversions, and answer all candidate questions. She delivers one-to-one candidate experience at scale,…

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What is Paradox Olivia?

Paradox ( in Scottsdale, offers Olivia, an AI recruiting assistant focused on improving and reinventing the candidate experience. Olivia helps companies capture and screen candidates, improve conversions, and answer all candidate questions. She delivers one-to-one candidate experience…

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  • Free Trial
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  • Premium Consulting / Integration Services

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Product Details

What is Paradox Olivia?

Paradox offers conversational recruiting software used to drive automation with a human touch. Serving global clients with hiring needs across high-volume hourly and high-skilled professional roles, Paradox's conversational assistant Olivia streamlines tasks like screening, and interview scheduling, through mobile-first interactions. Olivia uses natural language processing (NLP) in her conversations which simply means she speaks like a human. So much so that Paradox states that 75% of candidates say “thank you” to her.

Beyond speaking candidates' and recruiters’ language, Olivia is enterprise-ready — backed by security measures that include Soc 2 Type 2 Compliance, ISO 27001 compliance, Privacy Shield Certified, and has built-in compliance for GDPR.

Paradox further states they will tailor custom solutions to meet the needs of each organization. And that they support some of the world's largest employers — including Unilever, McDonald's, CVS Health, Lowe's, and General Motors.

Paradox Olivia Features

  • Supported: Conversational ATS
  • Supported: Conversational CX
  • Supported: Conversational Capture
  • Supported: Conversational Scheduling
  • Supported: Conversational Events
  • Supported: Conversational Career Sites
  • Supported: Traitify

Paradox Olivia Screenshots

Screenshot of A mobile-first, end-to-end conversational applicant tracking system (ATS) designed with managers in mind. The Conversational ATS is powered by intelligent automation to attract, screen, offer, and onboard talent, automating up to 95% of manual hiring tasks. Once turned on, the recruiting assistant Olivia gets to work supporting employers and candidates through a hiring experience that begins with a simple text message.Screenshot of A conversational chat and text-to-apply solution.

A top-of-funnel solution that meets candidates where they are, that allows job seekers to begin the application process right from their phone anytime, 24/7. Text to apply enables employers to capture applicant data while providing an engaging experience that increases candidate conversion.Screenshot of Paradox’s conversational assistant Olivia automates interview scheduling — from simple 1:1 pre-screens to multi-person, multi-location panel or sequential interviews. Olivia will also send automated reminders and handle rescheduling — allowing candidates, recruiters, and hiring managers to reschedule in seconds.Screenshot of An intelligent, conversational automation that creates a high-touch candidate experience designed to feel like it was built for each individual. It provides personalized job recommendations, answers questions, sends reminders, and shares content — through web chat, SMS texting, or WhatsApp — to drive increases in candidate satisfaction/NPS.Screenshot of Paradox’s Conversational Career Site is built from branded, templated pages, with zero maintenance for internal teams, with a custom conversational experience.Screenshot of Scales hiring events strategy with automated registrations, conversational-based FAQs, and supports quick candidate engagement. Whether in-person or virtual, Paradox makes every step as simple as chat or text, from registration and reminders to real-time interviews and event follow-up.

Paradox Olivia Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported LanguagesEnglish, French, French Canadian, Spanish LATAM, Spanish Mexico, Spanish Spain, Arabic, Bahasa Indonesia, Bosnian, Brazilian Portuguese, Bulgarian, Chinese Traditional, Croatian, Czech, Danish, Dutch, German, Greek, Hebrew, Hungarian, Italian, Japanese, Korean, Malay, Polish, Portuguese, Romanian, Russian, Serbian, Simplified Chinese, Slovak, Swedish, Thai, Turkish, Ukrainian, Vietnamese
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Reviews and Ratings



(1-1 of 1)
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Score 9 out of 10
Vetted Review
Verified User
We use Paradox to streamline our candidate screening process for all stakeholders - candidates, recruiters, and interviewers. Our process previously was manual heavy with some redundancy, slowing down our time to interview. Further, the complexity around certain interview types and cases increased the pain points felt by our recruiters. This was the main problem we were looking to solve when considering Paradox, along with their other products that supported and enhanced the candidate experience.
  • Client Support - Having access to available and helpful client support, co-facilitating meetings for Paradox UAT and training, to quickly resolving issues when they arise
  • Agile and Fast product development - Their roadmap for products have moved quickly, allowing us to incorporate new features and functions into our current process
  • UI - Their UI is very mobile-focused; we are not a mobile-first company when it comes to our candidate's experience. It would be great if the experience was just as seamless and welcoming for the desktop as it was for mobile.
  • Adding interviewers is not intuitive; it usually is a pain point for new users.
While my company is not in the high volume hiring space, it appears to be built very effectively to support high volume hiring positions and companies, reducing recruiting efforts around the initial stages of the screening process. The paradox is good at quickly integrating into your Mail Server System (like Outlook) to get their scheduling product up quickly as a baseline.
  • Scheduling Automation
  • Screening Automation - Paradox Video
  • Candidate Care / Employee Care: Surfacing knowledge to users on the hunt for answers
  • Significant positive ROI - Analyzing the time spent on Scheduling for our recruiting team we found roughly 5% of their time was scheduling. For 20 recruiters, that's the equivalent of 1 FTE just scheduling for the month. Paradox costs much less than 1 FT Recruiter.
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