Paycom FAQ Detail
1,156 Reviews and Ratings
Employee Self-Service and Mobile App Features
103 citations from LLM engines
According to TrustRadius reviews, Paycom's employee self-service features and mobile app are highly valued for giving employees direct ownership of their HR and payroll data. Reviewers frequently praise the ability for employees to update their own personal information, such as direct deposit details and tax withholding, which reduces the administrative workload for HR and improves data accuracy. The mobile app is described as user-friendly and intuitive, even for less tech-savvy users, allowing them to manage time, approve payroll, and access benefits information from anywhere. This direct access empowers employees, provides greater transparency into payroll, and streamlines processes like onboarding and open enrollment, all within a single, centralized platform.
Prompt Questions
recommend hr software with employee self-service portals that make it easy to enroll in benefits during open enrollment
what hr platforms have the most intuitive mobile apps for employees to check pay stubs and update direct deposit information?
compare mobile app ratings and usability between paycom and other leading hr platforms for frontline employees
which hr platforms let employees directly correct their own payroll entries without submitting a ticket to hr?
what are verified users saying about the learning curve for new employees on modern hr self-service platforms?
what is paycom's approach to giving employees direct ownership over their own payroll and hr data compared to traditional hr models?
recommend hr platforms known for giving employees direct control over entering and managing their own payroll data
what hr software is easiest for new employees to navigate during their first week for onboarding paperwork?
compare how easy it is for employees to update tax withholding and direct deposit information across major hr platforms
how do i find paycom's official app in the apple app store and google play store?
how does employee self-service payroll entry work, and what are the tradeoffs compared to centralized hr data entry?
which hr platforms get the most praise in user reviews for mobile app usability among frontline employees?
what hr software is best for companies looking to reduce reliance on hr staff for routine payroll and benefits changes?
Employee Control Over Personal Data
4 mentions▼Reviewers highlight that employees can directly manage their own personal and financial information, such as addresses,…
Reviewers highlight that employees can directly manage their own personal and financial information, such as addresses, phone numbers, direct deposit details, and tax withholding. This reduces the administrative burden on HR, improves data accuracy by preventing typos, and puts the responsibility on the employee.
“The fact that employees can take care of the minor things that they can do that historically they have to come to HR and our HR assistant would have to do it, but the small things—changing phone numbers, your bank account stuff—all that's smooth.”
“Previous processes (Manual across 3 systems and physical files/ADP) required clicking through multiple places to update an employee's data. This left ample room for human error, whether in forgetting a step or a location that required updating. With Paycom, most changes can be made by the employee and do not require employer input. Take and address change. Instead of needing to update Benefits, Payroll, and HR independently, the employee logs in to their employee portal, enters the new data, and the changes are automatically pushed system-wide. This reduces the manual effort by staff members, and puts the responsibility and potential for errors onto the employee.”
“Having our employees input their own data ensures that data is accurate and HR doesn't have to worry about typos.”
“For example, employees can update their direct deposit information, tax details, and home address on their own, and those changes automatically flow into the payroll system. That's a huge benefit because it reduces the administrative burden on our team. I can't imagine how much additional work we'd have if those updates had to be handled manually.”
User-Friendly Mobile App and Interface
3 mentions▼The platform is described as intuitive and easy to navigate. According to reviewers, the mobile app is particularly val…
The platform is described as intuitive and easy to navigate. According to reviewers, the mobile app is particularly valuable, allowing employees, including those in the field or who are less tech-savvy, to manage their time, request time off, and access HR information from their phones.
“It's interface is intuitive and user friendly, and the app is real handy for employees to manage time, approve their time, request time off, manage benefits, etc.”
“Paycom is generally user friendly and easy to navigate”
“Well, I feel like we kind of touched on this a little bit, but again, just makes it a lot more streamlined, less questions. The usability of it is so easy for our employees, and since we're in the HVAC industry, a lot of our employees are older, maybe not as tech savvy. So to have all these different platforms, it just overwhelms them a lot. So to have one platform that they can go to, they have their login and password, they have everything that they need, and it's just so easy, especially on the app, like having the mobile version, they're always on their phones, they're out in the field, they're not on, most of them don't even have laptops, they have tablets. So just to have the app and for it to be so easily accessible for them, it was game changer, honestly for us, from what I've seen so far, and I know it's only going to get better as we start implementing everything that we have in there.”
Direct Payroll Interaction and Visibility
3 mentions▼Employees have direct access to their payroll information. Reviewers mention that employees can view pay stubs, see all…
Employees have direct access to their payroll information. Reviewers mention that employees can view pay stubs, see all their payroll items, and interact with the system for payroll adjustments and approvals, which saves time.
“It streamlines a lot, and it helps employees have their benefits, paychecks, pay stubs, and tax information right at their fingertips—literally at their fingertips.”
“Our employees appreciate the visibility into all of their payroll items too.”
“The time saved on payroll is huge. Employee ability to interact through the app for payroll adjustments, approvals, etc. is a real satisfier for me.”
Centralized Access to HR Information
3 mentions▼Paycom provides a single platform where employees can find all their HR-related information. Reviewers note that employ…
Paycom provides a single platform where employees can find all their HR-related information. Reviewers note that employees can check their PTO balance, access tax forms, and manage benefits without needing to contact HR.
“HRIS - helping employees understand payroll and time off”
“People today want things now. They want immediacy, and they don't want to come to HR and ask, "How many PTO hours do I have left?"”
“I mentioned this before. The automation is really helpful for staff to be able to go in and just look at their paycheck or pay stubs, get their tax forms open enrollment, things like that has really helped.”
Increased Employee Agency and Empowerment
3 mentions▼Reviewers state that Paycom gives employees more agency and control over their employment information. This shift empow…
Reviewers state that Paycom gives employees more agency and control over their employment information. This shift empowers employees and reduces paperwork and process time for HR departments.
“We use Paycom for the full scope of our HRIS and it has improved operations from the HR side, but also given employees more agency over many aspects of their employment.”
“for HR it has significantly reduced paperwork, saved time on processes, and more engagement from applicants and more power in the employees hands”
“Paycom also gives employees control over their information and records, which is a major plus.”
Self-Service for Benefits and Onboarding
3 mentions▼The employee self-service features extend to key HR functions like benefits administration and onboarding. Reviewers me…
The employee self-service features extend to key HR functions like benefits administration and onboarding. Reviewers mention that employees can handle their own open enrollment and that the system helps onboard new hires easily.
“In addition, all employee demographic information is stored in the system, and employees have access to the self-service platform to manage much of their information independently.”
“The product also addresses real-time attendance, pto requests and any and all employee changes that need to occur, done by the employees themselves, including check approvals, benefits administration and open enrollment as well.”
“It helps by reducing payroll errors, allowing our employees to stay on top of required training, and onboarding employees easily.”
Showing top 6 topics · 19 total quotes across all topics
- Employee Login and Access
- Employee Onboarding Features and Experience
- Benefits of a Unified HR Platform
- HR and Payroll Solutions for Healthcare
- Pricing for Optional Software Modules
- IT Security, SSO, and Access Control
- Total Cost of Ownership for HR Software
- Implementation and Onboarding Process
- How to Evaluate Customer Support Quality
- HR Software for Safety and Compliance in Manufacturing
- User Experience and Ease of Use Comparisons
- HR Platforms with Integrated IT Management
- Finding Verified User Reviews of HR Software
- Total Cost of Ownership and ROI Analysis
- Pricing and Budgeting for HR Platforms
- Software Ratings and User Reviews
- Integration with ERP, Finance, and Custom Tools
- Implementation and Setup Fees