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Symantec Web Security Service, or WSS, has been praised by users for its ability to keep employees safe from online threats and provide …
Overview
What is Symantec Web Security Service?
Symantec Web Security Service (WSS) is a line of defense against modern day cyber threats. It provides secure web services, enables enterprises to control access, protects users from threats, and secures their sensitive data.
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What is Symantec Web Security Service?
Symantec Web Security Service (WSS) is a line of defense against modern day cyber threats. It provides secure web services, enables enterprises to control access, protects users from threats, and secures their sensitive data.
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Product Details
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- Competitors
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What is Symantec Web Security Service?
Symantec Web Security cloud delivers always-on, advanced malware protection, enforces acceptable use policies, and protects
against confidential data loss for businesses looking to protect web use for employees. Support for roaming users extends
protection and control outside the corporate network.
Symantec Web Security Service Features
- Supported: Detect Threats
- Supported: Control Access
- Supported: Protect Users
Symantec Web Security Service Competitors
Symantec Web Security Service Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | Americas, Europe, Middle East, Africa, Asia |
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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Symantec Web Security Service, or WSS, has been praised by users for its ability to keep employees safe from online threats and provide easy-to-use web security. Users appreciate the updated protection from the web and the fact that WSS keeps them safe from viruses and malware attacks. The product is valued for its ability to detect and clean infected contents, provide web controlling solutions, and fit within budget constraints.
WSS is used for securing internal networks, ensuring PCI compliance, preventing data leaks, protecting roaming users, enforcing multi-factor authentication, and reducing malicious web traffic. It offers in-depth threat intelligence and analytics, as well as SSL/TLS traffic inspection to detect and block threats in encrypted traffic streams. Additionally, users rely on WSS for managing user experience with security services, secure web gateways, enhancing decision making, web application and app security, seamless integration and visibility across environments, protecting against cyber risks, avoiding network and firewall issues, storing files, protecting against application threats, network security, fixing errors, providing security storage backup and availability services.
Users have found WSS to be a reliable tool for monitoring, analyzing, and blocking malicious network traffic. They also use it for protecting web servers by removing malware and spyware. Beyond its core security functionality, customers have reported improved productivity and efficiency in managing their work with the product. They appreciate the user-friendly interface, wide range of features with customization options, seamless integration with other tools and platforms including a convenient mobile app. Customers have praised the scalability of WSS as well as the quality of customer support provided by the company.
Intuitive User Interface: Users have consistently found the user interface of Symantec Web Security Service to be intuitive and easy to navigate, making tasks easier. This sentiment was expressed by a significant number of reviewers.
Wide Range of Customization Options: The tool offers a wide range of customization options, allowing users to monitor, analyze, and filter network traffic on web servers with malicious patterns and signatures. This highly appreciated feature was mentioned by numerous reviewers.
Centralized Policy-Based Protection: The Symantec Web Security Service tool provides a centralized policy-based protection that covers all endpoints, making it easy to protect multiple devices and ensuring the security and safety of corporate data and compliance. Many users praised this aspect of the product.
Longer process times for confirmation: Some users have experienced longer process times to get confirmation, which has caused delays in their workflow and frustration.
Lack of certain features compared to other vendors: Users have compared the product to other vendors in the market and found that it lacks features such as DDOS protection, OWASP attack defense, and some security. This has led them to feel that the product may not be as comprehensive or effective as competitors' offerings.
False alarms requiring manual interventions: Users have mentioned that the product sometimes generates false alarms, which require manual interventions. This can be time-consuming and disrupts their work, causing inconvenience and frustration.
Users have provided several recommendations for the product. First, many users recommend taking advantage of the gold membership option, as it provides additional benefits and features. Second, while some users mention that there is a bit of a learning curve, the overall consensus is that the platform is great and solid. Lastly, users appreciate the ease of setup and user-friendliness of the product. It is considered convenient and simple to organize.
Overall, users find it to be a good solution, with positive feedback regarding security, performance, and protection. However, there are also suggestions to add more services and improve support services. It is recommended for users to thoroughly understand the licensing model and consider configuring it with support.
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November 10, 2021
One Store shop for all security solutions
We moved to Symantec Web Security Service 5 years back from Forcepoint and it was expensive but in hindsight i can say it was a wise decision. Today our 130K users use WSS to get the industry standard protection from various internet based threats and in addition, it also take care of APTs and Data security issues. A single store solution is really helping us in better integrations and incident response.
- Close to no loophole
- Does what it says
- One store shop for all security solutions
- Advanced and targeted attacks
- Policy granularity
- better support
- Web Filtering & integrated risk rating
- Data protection for all channels
- Advanced threat protection
- Cloud Application visibility
- No Infra management
- Almost half the cost compared to legacy on prem infra
- No Management means we can reduce on the IT personal
- Better data protection
Paloalto or netskope or zscaler do not offer one store shop for your security solution and that's where Symantec Web Security Service wins big. They have solutions for every need of an enterprise and that too with leading offering for all the products. This helps in easy manageability and little operational headache. The GIN database ensures that we have the best in class intelligence.
Yes we did but its of no use.
Yes
The response time for bug is average . They do fix them but takes lot of time.
I had a query about geolocation policy and they helped same day :)