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Textedly

Textedly

Starting at $24 per month
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Overview

What is Textedly?

Textedly is an SMS marketing communications platform from the company of the same name in Nashville, that enables users to advertise, promote, announce, and engage with audiences.

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Recent Reviews

TrustRadius Insights

Users have reported increased engagement and interaction with training videos and live sessions thanks to Textedly's ability to connect …
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Pricing

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Bronze (1,200 messages)

$24

Cloud
per month (billed annually)

Plus (2,400 messages)

$39

Cloud
per month (billed annually)

Enterprise (4,200 messages)

$50

Cloud
per month (billed annually)

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.textedly.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $24 per month
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Product Details

What is Textedly?

Textedly is an SMS marketing platform providing capabilities, such as:

Mass Group Texting - Sending mass group text messages with a web-based interface, the user blast out a mass text message to all subscribers in a matter of seconds.

Text Keyword - Anyone with a mobile phone can sign up text marketing and notification campaigns by texting a custom Keyword to any phone number.

Schedule a Text - A built in calendar feature to schedule a single text message, or mass group text messages to go out on any future date and time.

Auto Reply Texts - As soon as a new subscriber texts a Keyword to an associated phone number, they will get an automatic text reply in a matter of 3-5 seconds.

Two Way SMS - Textedly provides an Inbox feature that allows subscribers to send a text reply back.

Automatic Replies - Respond to subscribers who send an Inbound text message. Works like an email out of office responder, but for text messaging, and can be set indefinitely, or scheduled to start and stop on days and times preferred.

Voice Services - Turn any Toll-Free number, or Long Code number into a voice call center, for when sending text messages from a dedicated Textedly phone number, to let subscribers know that they can call back on that number.

Personalization - Address subscribers by name by automatically inserting the first names of subscribers into mass group text.

SMS Surveys - To potentially increase response rates.

Comprehensive Analytics - Real-time data on all text marketing efforts.

Drip Campaigns - Send a series of time-delayed text messages to subscribers, to continuously interact based on custom parameters.

Text to Vote - gain awareness and full insight into your subscribers’ opinions and thoughts.

Textedly Video

Automated texts are predesigned messages that are scheduled to send out at a certain date and time. Text message automation amplifies your customer reach and saves you time by allowing you to preschedule messages to be sent in the future. In this video, Drea from Textedly exp...
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Textedly Integrations

Textedly Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(8)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have reported increased engagement and interaction with training videos and live sessions thanks to Textedly's ability to connect and communicate with customers. By utilizing this software, businesses have been able to drive traffic to retail stores, resulting in increased sales. Textedly allows users to quickly connect with clients, enabling immediate feedback and enhancing the overall client experience. It has also proven effective in improving youth engagement by sending reminders for remote events, leading to increased attendance and participation in programs. Additionally, Textedly provides a safe and accountable space for mentoring, allowing mentors to communicate with youth about important issues. The software enables easy mass communication, allowing users to send messages to over 100 team members with a record of retention. It has also improved communication and information sharing within companies, particularly for field staff who have limited interaction with the office. Clients have reported higher satisfaction levels and the ability to reach the text community effectively through Textedly's text marketing capabilities. Compared to email, social media, and voice calls, text engagement rates are higher, resulting in faster response times. Texts have also proven more effective than emails in keeping clients engaged in group membership programs. Users have found Textedly particularly useful for reaching moms who may not regularly check their emails but have their phones with them all the time.

The software allows for daily communication with over 100 people, including individual private replies. Users also value Textedly for employee appreciation and engagement, as it offers features like scheduling birthday and work anniversary texts. Moreover, the software is used for sending alerts, training updates, office closure notifications, and welcome messages to new employees. It has become an efficient tool for keeping in touch with prospective and existing clients, replacing the need for individual SMS messages or email communication. In addition to business use cases, Textedly has been effective in distributing information about food distributions that surpass the limitations of social media algorithms. Users have enjoyed the instant response feature of Textedly as well as the ability to purchase a local number, which helps eliminate the challenges of contacting people in recruiting due to the pandemic and scam calls. The keyword feature has allowed users to connect with others in a group setting, sending out alerts for new job positions and maintaining contact with interested individuals. The desktop-accessible application has been beneficial for users, as it allows them to link it to their email and receive notifications throughout the day, separating work and personal life. Users have found it useful for staying in constant contact with their contacts, making communication easy and efficient. Overall, Textedly has solved the

Comprehensive Platform: Users have found Textedly to be a comprehensive platform for developing SMS marketing campaigns, with some reviewers stating that it meets all their needs and exceeds their expectations.

Ease of Use: Many users appreciate the user-friendly interface of Textedly, finding it intuitive and easy to navigate. Several reviewers have mentioned that they were able to set up and run their campaigns effortlessly, even without prior experience using similar platforms.

Effective Communication: The ability to easily communicate with customers through text messages is highly valued by users, with many mentioning that Textedly has helped them reach more customers and generate more orders. Some reviewers have also praised the convenience of being able to send timely messages which has improved communication during challenging times.

Decline in Customer Service: Several users have experienced a decline in customer service and commitment from Textedly, with unhelpful and unresponsive customer support. They have expressed frustration over the lack of assistance and guidance when facing issues or needing clarification.

Lack of Communication about Updates and Price Increases: Users have mentioned that they were not informed about recent platform updates and price increases. This lack of communication has left them feeling blindsided by unexpected changes to their plans and significant increases in prices without their consent.

Inconvenience of Managing Contacts and Keywords: Some users found it inconvenient that they are unable to delete contacts who have opted out. They also mentioned the requirement to keep Keywords active and purchase additional ones as another inconvenience. These limitations make it difficult for users to efficiently manage their contact lists and keywords on the Textedly platform.

Users highly recommend trying Textedly, as it provides exceptional service, affordable pricing, and excellent customer support. They suggest taking advantage of the free trial to experience the value it offers. Many users view Textedly as one of the best business purchases they have made, praising its ease of use and ability to connect with potential customers. The platform is described as a great tool for texting, offering an easy-to-use database for client information. It is recommended as a cost-effective option for cheap and segmented texts. However, some users mention difficulties in handling incoming texts and inability to edit keywords. Nonetheless, Textedly is seen as a necessary tool in the communications toolbox and highly recommended for its simplicity and effectiveness in connecting with customers.

Attribute Ratings

Reviews

(1-1 of 1)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Textedly to send alerts to our staff and contractors regarding staff training, office closures due to weather, holiday greetings, and even a "Welcome to Mountain Area Community Services, Inc.!" text for our new employees. This is one way that everyone can be alerted at once - it saves time and everyone gets the same message.
  • Ease of Use!!
  • Great customer service when I've had to contact them.
  • Great analytics.
  • When I delete someone from the system because they have left the company, I'd like to see them actually DELETED from textedly.
In my opinion, this program would be well suited for any business that wants to keep its employees engaged. It gives almost a personal touch to let them know about alerts, company activities, office closures, etc.
  • Ease of use.
  • Cost - it is certainly cost efficient.
  • I like being able to schedule the day and time for the texts to go out.
  • I don't really have the figures to support this question, but I do know that if folks don't GET their text for some reason, they are calling to find out why!
NA
Sometimes I wonder if I'm just overlooking something because it's so easy to use. It literally took no time to be up and running with this program.
  • Setting up a text is so easy.
  • The analytics really let me know quickly if the texts are being delivered or if someone has decided to opt out.
  • None.
Yes, but I don't use it
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