Vonage Contact Center for Salesforce (formerly NewVoiceMedia)

Vonage Contact Center for Salesforce (formerly NewVoiceMedia)

Vonage Contact Center for Salesforce (formerly NewVoiceMedia)

Overview

Reviews

Vonage for the Win

10
We utilize Vonage Contact Center for Salesforce (formerly New Voice Media) across our sales and support teams. It allows us to transition …
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Flexible CTI solution

8
We were looking for a CTI solution for a resource call center we are setting up. A few project requirements, such as integration with …

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Pricing

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Essentials

Contact sales team

Cloud
Contact sales team

Select

Contact sales team

Cloud
Contact sales team

Express

Contact sales team

Cloud
Contact sales team

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.vonage.com/contact…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

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Product Details

What is Vonage Contact Center for Salesforce (formerly NewVoiceMedia)?

The vendor presents Vonage contact centers as a solution to transform communications inside and outside an organization. For companies using Salesforce, the Vonage Salesforce contact center solution (formerly NewVoiceMedia) provides full integration for customer and agent experiences. Vonage states their cloud contact center options will suit businesses of any size or need.

Vonage Contact Center for Salesforce (formerly NewVoiceMedia) Competitors

Vonage Contact Center for Salesforce (formerly NewVoiceMedia) Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Alternatives

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Frequently Asked Questions

What is Vonage Contact Center for Salesforce (formerly NewVoiceMedia)?

ContactWorld for Salesforce is a call center software offering from NewVoiceMedia. As its name suggests, it is optimized for integrating with Salesforce's CRM solutions.

What are Vonage Contact Center for Salesforce (formerly NewVoiceMedia)'s top competitors?

Talkdesk, RingCentral MVP, and Five9 are common alternatives for Vonage Contact Center for Salesforce (formerly NewVoiceMedia).

What is Vonage Contact Center for Salesforce (formerly NewVoiceMedia)'s best feature?

Reviewers rate Validate callers highest, with a score of 8.4.

Who uses Vonage Contact Center for Salesforce (formerly NewVoiceMedia)?

The most common users of Vonage Contact Center for Salesforce (formerly NewVoiceMedia) are from Mid-size Companies and the Computer Software industry.

Reviews and Ratings

Ratings

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