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Workspace ONE Intelligence for Consumer Apps Reviews

2 Ratings
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Score 9.8 out of 100

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Reviews (1-2 of 2)

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May 09, 2016

Get to the bottom of your bug!

Anonymous | TrustRadius Reviewer
Verified User
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Crittercism to help mostly with crash reporting and to analyze our stack traces when there is a crash. It is extremely helpful to use a monitoring tool to check for crashes that could be device specific based on device (iPhone, iPad, etc). It is also helpful to know if a crash was a result of a user not updating to the latest version of the app with bug fixes.
  • Crash Reporting
  • Network Insights
  • Crash Trends
  • Pointing to exact line number of the crash
  • A more explicit navigation bar (a little confusing for the user)
  • Third-party API specific crash reporting (instead of just listing the endpoint)
Crittercism is best as a bread crumb trail, stack track logging service to debug applications when you have an issue detecting a problem in your application. Its strength is not as a real-time logging platform to allow you to view production logs in real-time. However, it would be an extremely beneficial feature for Crittercism to add.
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January 15, 2016

Handy Dandy

Anonymous | TrustRadius Reviewer
Verified User
Score 9 out of 10
Vetted Review
Verified User
Review Source
Crittercism has helped our teams find crashes that normally aren't visible to us. It allowed us to find issues that customers were experiencing, therefore allowing us to escalate the problems to the right hands to better serve our loyal customers. I would definitely recommend that any company in software use Crittercism to help them diagnose issues.
  • Identifying crashes users are experiencing.
  • Allowing us to see how many times the crash occurred.
  • Allowing us to see what times the crashes have occurred.
  • Crittercism is an hour behind. I recommend that it displays the crashes sooner so we can accurately escalate it sooner.
Crittercism is definitely, in my opinion, best for software testers/engineers. We are the faces behind proper app behavior. However, I'm sure there are other scenarios that would benefit from this program. Engineers should should use it prior to sending out builds to see if anything major is crashing or going wrong behind the scenes to diagnose the problem before going into testing/production.
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Workspace ONE Intelligence for Consumer Apps Scorecard Summary

Likelihood to Recommend (2)
9.8

What is Workspace ONE Intelligence for Consumer Apps?

VMware Workspace ONE Intelligence for Consumer Apps (formerly Apteligent Crittercism) is a Mobile APM and crash reporting tool. Its optimization for mobile environments allows it to handle the variety of configurations that come with mobile spaces, and can differentiate issues between applications and specific device environments (Android phone vs. iPhone vs. iPad, etc.). It automates issue detection and reporting, including how network issues impact application functionality and user behavior within the application.
The vendor also emphasizes Apteligent’s capacity to provide deep mobile analytics. The analytics offerings include how Software Development Kits (SDKs) impact application performance, global industry performance comparisons, RESTful API for data accessibility, and a release console for managing new application releases.
Categories:  Application Performance Management (APM),  Mobile Application Performance Monitoring (APM)

Workspace ONE Intelligence for Consumer Apps Technical Details

Operating Systems: Unspecified
Mobile Application:No