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Omnissa Intelligence

Score9.8 out of 10

2 Reviews and Ratings

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What is Omnissa Intelligence?

Omnissa Intelligence (formerly Workspace ONE Intelligence for Consumer Apps, or Apteligent Crittercism) is a Mobile APM and crash reporting tool. Its optimization for mobile environments allows it to handle the variety of configurations that come with mobile spaces, and can differentiate issues between applications and specific device environments (Android phone vs. iPhone vs. iPad, etc.). It automates issue detection and reporting, including how network issues impact application functionality and user behavior within the application.

Categories & Use Cases

Reviews

What users are saying about Omnissa Intelligence.
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Get to the bottom of your bug!

Incentivized
Verified User
Engineer in Engineering (1-10 employees employees)

Pros

  • Crash Reporting
  • Network Insights
  • Crash Trends

Cons

  • Pointing to exact line number of the crash
  • A more explicit navigation bar (a little confusing for the user)
  • Third-party API specific crash reporting (instead of just listing the endpoint)

Return on Investment

  • Allow us to release iOS versions quicker to the app store
  • Help us solve bugs and view bread crumb trails on money-making actions within the API
  • Points us to problems in the stack trace with a direct correlation to our route creation aspect in the app

Alternatives Considered

Twitter Fabric

Other Software Used

GitHub, Trello, dapulse, Heroku

Handy Dandy

Incentivized
Verified User
Team Lead in Engineering (10,001+ employees employees)

Pros

  • Identifying crashes users are experiencing.
  • Allowing us to see how many times the crash occurred.
  • Allowing us to see what times the crashes have occurred.

Cons

  • Crittercism is an hour behind. I recommend that it displays the crashes sooner so we can accurately escalate it sooner.

Return on Investment

  • It helped improve our rating in the app store as we were catching more issues that users were experiencing after testing cycles were complete.
  • It helped employees get a better understanding of what they should be looking for during testing cycles.
  • It helped employees better diagnose and escalate issues to the software engineers.

Other Software Used

SpiraTeam