TrustRadius Insights
Users have found Yokoy to be a valuable tool for tracking, approving, and reimbursing employee expenses. The automation of processes in …
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Product Details
- About
- Tech Details
What is Yokoy?
Yokoy Features
- Supported: Budgeting/Forecasting
- Supported: Reporting/Analytics
- Supported: Accounts Payable
- Supported: Expense Tracking
- Supported: Financial Management
- Supported: Financial Reporting
- Supported: Multi-Currency
- Supported: Purchase Order Management
- Supported: Approval Process Control
- Supported: Audit Trail
- Supported: Duplicate Payment Alert
- Supported: Fraud Detection
- Supported: Invoice Processing
- Supported: PO Reconciliation
- Supported: Recurring Payments
- Supported: Vendor Management
- Supported: Online Payments
- Supported: Categorization/Grouping
- Supported: Corporate Card
- Supported: Financial Analysis
- Supported: Mobile Receipt Upload
- Supported: Receipt Management
- Supported: Reimbursement Management
- Supported: Reporting & Statistics
- Supported: Spend Control
- Supported: Time & Expense Tracking
- Supported: Workflow Management
- Supported: Approval Workflow
- Supported: Prepaid Cards
- Supported: Spend Analysis
- Supported: Dashboard
- Supported: Mobile Access
- Supported: Online Booking
- Supported: Policy Management
- Supported: Real-time Alerts
- Supported: Reminders
- Supported: Data Import/Export
- Supported: Self Service Portal
- Supported: Compliance Management
- Supported: Transaction History
Yokoy Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based, Android, iPhone, iPad |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Users have found Yokoy to be a valuable tool for tracking, approving, and reimbursing employee expenses. The automation of processes in Yokoy has been particularly beneficial, as it makes expense reporting easy for employees and grants quick approvals. This has resulted in a seamless flow of information within the finance team, with all necessary data available in a single system. Additionally, Yokoy's intuitive expense management tool, including its mobile app for receipt capture, has provided users with a positive experience and simplified their expense tracking process.
Another use case where Yokoy has demonstrated its value is in reducing subscription spending for various tools. Companies like Unique have experienced cost savings thanks to Yokoy's ability to identify unnecessary expenses and optimize spending. Moreover, Yokoy's seamless expense submission process has eliminated the need for time-consuming approval meetings. This makes it ideal for asynchronous and international teams, allowing them to efficiently manage expenses without the need for constant coordination. While some users feel that a few additional options would make the product more complete, overall assessments of Yokoy have been positive due to its ease of use and effectiveness in simplifying expense booking and payments.
User-Friendly Interface: Users have consistently praised Yokoy for its user-friendly interface and intuitive design. Many reviewers have found the software easy to use, with a simple workflow that allows them to navigate through features effortlessly. The user-friendly interface of Yokoy has been appreciated by a significant number of users.
Seamless Integration: Several users have expressed their satisfaction with Yokoy's seamless integration capabilities. They have found it convenient to integrate the software with existing HR and Finance systems, making expense management a breeze. The ability to easily connect credit cards and ERP systems has also been commended by many reviewers who appreciate the simplicity it brings to their workflow.
Efficient Expense Management: Yokoy has received praise from numerous users for its efficient expense management features. Reviewers have highlighted the quick uploading of receipts via both the mobile application and web browser as a time-saving feature. Additionally, users have mentioned that the approval workflow is swift, allowing for speedy settlement of expenses. The efficiency in expense management provided by Yokoy has left a positive impression on many customers.
Slow and unresponsive customer support: Some reviewers have expressed dissatisfaction with the responsiveness and duration of issue resolution provided by Yokoy's support team. They have experienced long wait times and difficulties in reaching a representative, leading to frustration and delays in resolving their problems.
Complex customization process: Users have found the customization of the SAP interface within Yokoy to be complex and heavily dependent on the implementation partner. This presents challenges for users who require specific adjustments to suit their needs, as it may involve additional time and resources.
Limited availability of physical Visa cards: Several users have reported that the delivery time for physical Yokoy Visa cards is unacceptably long. Furthermore, these cards are only available in the European market and limited to a few countries, causing inconvenience for users outside these regions who rely on this payment method.