Great Job 8x8 Work.
November 04, 2025

Great Job 8x8 Work.

Larry Rosenthal | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with 8x8 Work

My use of 8x8 Work is a very simple case -- I just need a VOIP phone solution to run on my cell phone. It does just that and has a desktop app, so I can call and text from my computer. The interface is easy to use, and the price is very reasonable.

Pros

  • easy to use desktop interface
  • text and call from cell phone and desktop
  • Tech support always responds very quickly

Cons

  • I would like to be able to change my voicemail (from regular to vacation, for example) from the phone app.
  • I would like the app to respect the Mac's Do Not Disturb setting
  • I would like to have Apple Watch integration
  • I looked for a functional low-cost phone solution and found one. ROI is great.
  • I can use it anywhere I'm working.
Easy to use. Great support.
better voice quality, better value for the price.

Do you think 8x8 Work delivers good value for the price?

Yes

Are you happy with 8x8 Work's feature set?

Yes

Did 8x8 Work live up to sales and marketing promises?

Yes

Did implementation of 8x8 Work go as expected?

Yes

Would you buy 8x8 Work again?

Yes

It's great for a small business, like mine, where I do not need much functionality and want a low cost. It's nice to know that it can scale greatly if that ever becomes the case.

8x8 Work Feature Ratings

Comments

  • Alison Stewart | TrustRadius Reviewer
    Alison Stewart
    (Vendor Representative) commented 23 days ago
    Dear Larry Thank you for your review Were glad 8x8 Work delivers reliable value and flexibility for your business. Your feedback on voicemail and Apple integration helps us improve further.
    • Larry Rosenthal | TrustRadius Reviewer
      Larry Rosenthal
      commented 23 days ago
      The comments listed under "Cons" was not presented that way by TrustRadius. They asked what improvements/additions I would like to see. Hey TrustRadius - your reporting needs to be better.

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