Actively Campaigning to keep using ActiveCampaign
September 09, 2021

Actively Campaigning to keep using ActiveCampaign

Meg Faulkner | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Small Business

Overall Satisfaction with ActiveCampaign

ActiveCampaign is being used across our business, we have a shop, dog training company, doggy daycare & dog walking services. It helps us to engage with all our customers whether it be using automation, a single email broadcasted to everyone using a campaign, or even the use of conversations on our shop website. It is so versatile, it can help us keep in contact with a large client base.
  • Automations
  • Landing Pages
  • Campaigns
  • Sending automation emails at a set time (avail on campaigns)
  • Sending campaigns at the time that the customer is most likely to open it (avail on automation
  • We have a 63% interaction rate
  • Our customers often go from our emails onto buying a product
  • We can keep our 3000+ clients engaged with us & look at what aspects of the business they're engaged with with immense ease.
ActiveCampaign is easier to use, has a higher level of customer service, and enables us to be more creative with our emails/landing pages, etc. You can do more with integration to other sites that we use such as Shopify. We can see exactly what our customers are receiving, how well emails are performing and these can all be viewed in a much simpler, easier form. You can link social media to your account and target certain audiences through that.

Do you think ActiveCampaign delivers good value for the price?

Yes

Are you happy with ActiveCampaign's feature set?

Yes

Did ActiveCampaign live up to sales and marketing promises?

Yes

Did implementation of ActiveCampaign go as expected?

Yes

Would you buy ActiveCampaign again?

Yes

They have fantastic customer service. We can book regular zoom calls to help us make sure our emails are being set up correctly & that we are using ActiveCampaign in the best way possible. I was stuck on a certain aspect the other week and used their chat box for help, they did a screen recording of different ways I could overcome the issue which was so helpful!

ActiveCampaign Feature Ratings

WYSIWYG email editor
Not Rated
Dynamic content
6
Ability to test dynamic content
8
Landing pages
10
A/B testing
10
Mobile optimization
8
Email deliverability reporting
10
List management
8
Triggered drip sequences
8
Lead nurturing automation
Not Rated
Lead scoring and grading
Not Rated
Data quality management
8
Automated sales alerts and tasks
9
Calendaring
Not Rated
Event/webinar marketing
8
Social sharing and campaigns
Not Rated
Social profile integration
Not Rated
Dashboards
7
Standard reports
9
Custom reports
9
API
Not Rated
Role-based workflow & approvals
10
Customizability
8
Integration with Salesforce.com
Not Rated
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated