Monitoring an offshore team
August 17, 2020

Monitoring an offshore team

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ActivTrak

ActivTrak is deployed to give us additional visibility around user activity and how that correlates to productivity. As well as being a tool that we use internally, tracking and reporting user activity provides additional assurance to our clients around the security and work practices of their offshore team.
  • Being able to disable the use of websites that can be disruptive during work hours helps to keep the team "on task."
  • Alarm notifications give instant information to enable instant action where required.
  • Ability to view user activity in real time.
  • It's always difficult to upgrade subscription when paying monthly.
  • ActivTrak has provided reassurance to clients around security processes.
  • The ability to block websites gives us greater control around staff accessing disruptive or harmful sites.
We have insight into which websites are the most visited and which applications are the most used.
We can also see when users are utilizing software or applications outside of our core app stack.
Using ActivTrak means that we have visibility around work practices even when our team is remote.
ActivTrak has proved equally as useful in the office environment as it has when the team is remote (working from home). Using ActivTrak gives us the opportunity to identify any issues early so that we can see possible productivity/performance issues first hand, rather than waiting for the client to alert us of a problem.

ActivTrak Feature Ratings

Automated data collection
Data analysis
Pre-built content