Adobe Acrobat DC essential for documents and a great add to professional suite!
Updated November 21, 2024

Adobe Acrobat DC essential for documents and a great add to professional suite!

Lynn Ruggieri Beahm | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe Acrobat

I use this program to edit documents, add Text to documents, organize pages, and add elements. It helps solve my business problems of filling out forms, signing forms, combining documents, and editing documents.

Pros

  • Organizing pages (move around, extract, add, combine). If I need to extract a page and add it to another document, I can do that. I can also easily cut pages and move them around to put them in the correct order.
  • Add text and move text around. I can edit right on the document with the Edit feature.
  • Sign with signatures. I love the signature feature- I can have my actual signature placed on a document without printing and signing and scanning.

Cons

  • File sizes are often large. And at times I can't get them to compress enough to send.
  • Some documents aren't editable, but that might not be Adobe's fault.
  • A collaborative share feature where it can be worked on live with others.
  • Signatures without printing and scanning.
  • Organizing pages, such as moving them around, extracting, and adding pages.
  • Editing text on what seems to be a finished PDF.
  • Provides a strong level of professionalism and flexibility
  • Helps present beautiful documents
  • Increases productivity.
It provides a nice level of comfort for important financial documents. I have not interacted with the security features myself, but I have definitely encountered secured documents that I am not able to edit, organize, extract, or add pages to. That leaves frustration on my end, which means the security features are working.
Canva is a more creative, editing tool. I see Adobe Acrobat less of a creative tool and more of a tool to refine and finalize a document.

Do you think Adobe Acrobat delivers good value for the price?

Yes

Are you happy with Adobe Acrobat's feature set?

Yes

Did Adobe Acrobat live up to sales and marketing promises?

Yes

Did implementation of Adobe Acrobat go as expected?

I wasn't involved with the implementation phase

Would you buy Adobe Acrobat again?

Yes

If you need to add a page with a signature or organize pages for a large document, this is very helpful. I also love how I can directly add text and move text around. It is well-suited for an individual to use if you are working on finished documents often.

Using Adobe Acrobat

5 - Making documents official, turning creative documents and Word documents into a non-edited document, organizing pages. They take documents that have been written and turn them into PDFs to send outside the organization. This includes financial documents, agendas, agreements, grants, policies, annual reports, brochures, reports, proposals, and more. I don't know that people use the full functions it provides.
1 - We do not have an internal tech person, so people have to rely on their own skills to support Adobe. They would need to know the basic functions of Save, Open, organize pages, edit text, turn another document into a PDF, use a signature, have others sign it. Any additional tech support would need to be through Adobe.
  • Have others sign the document
  • Send to others outside the organization
  • Make a document non-editable and more polished
  • Adobe cloud storage
  • AI assistant/generative summaries
  • Add media
  • Use more of the AI features
  • Protect a PDF
  • Use a certificate
I use Adobe everyday. It's important for my job to make documents official and sendable to others, not in the document's original format.

Evaluating Adobe Acrobat and Competitors

Adobe Acrobat Implementation

Easy to install and use.
  • Implemented in-house
Change management was minimal - It was a very seamless process to implement and integrate Adobe.
  • N/A

Adobe Acrobat Support

I have never contacted Adobe for support.
ProsCons
Quick Resolution
Knowledgeable team
Kept well informed
Immediate help available
Support cares about my success
Poor followup
Problems left unsolved
Escalation required
Need to explain problems multiple times
Slow Initial Response
We did not purchase premium support.
Yes - Yes, mainly a document would not open.
We never used Adobe customer support.

Using Adobe Acrobat

ProsCons
None
None
  • Add text
  • Organize pages
  • Save
  • Sign, make official
  • Editing scanned documents
  • Designing
  • Adding new creative sections, adding images
It is rather intuitive and easy to maneuver. The free version just doesn't have all these wonderful features. I have not yet used it on mobile, though, which is why I gave it a 7. It does really well on a laptop, but I also have not used it on a Chromebook.

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