Adobe eSign is the way to go!
May 27, 2016

Adobe eSign is the way to go!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe Sign

We use Adobe eSign for recieving signatures and information on every one of our buisness proposals that we send to other business owners. Everyone at my company knows how to use it and can do so efficently. We use the program to retrieve ACH information and other sensitive things because it is encrypted and is safe to do. It solves us having to mail out paper copies of everything
  • Uploading of the document into the program is very very easy
  • placing the information fields is also something that is easy to do
  • Not hard to navigate for a new user
  • a new employee can be trained on its use with one 5-10 min training session
  • They could make it less strenious on the user to place the information fields when they are the regualr text input fields and nothing special
  • you have to check a box saying to preview and place the fields on document on the website, if you dont it will send a document with no way to add any info. I think it should be required to preview the fields because no one is going to use the program to send an empty document
  • Hard to find the function from,
  • We get more signed proposals back
  • we get those signed proposals much quicker than if we used snail mail
  • Sometimes clients don't feel comfortable signing something electronically, and having it be as valid as their actual signature
I am not sure how we would get the signatures and secure information that we do with out this product. It is great and gets the job done. Lets me get mine done in a timely manor as well.
The price is much more managable for eSign, we can find all of the old things we sent out, we can see the history of a document; so if a client says they never saw the proposal it is easy for anyone here to go in and either confirm or deny the claims of a client ans we also have the ability to prove to them someone on their email account saw the email.
The scenario that I think it is best suited for is getting business proposals sent out to clients. We have to get their signature as well as payment information. It is never a good feeling to write down your CC # on a paper then mail it back. It appears as though our clients are pretty comfortable giving us sensitive information over this program

Using Adobe Sign

Like to use
Relatively simple
Easy to use
Technical support not required
Quick to learn
Feel confident using
  • Adding the information fields
  • Writing an intro to go with the document
  • adding the document to the site
  • remembering to check the box that lets you add fields
  • adding the order people should sign
  • when people reply to the email