Adobe Experience Manager - The One Stop Shop for Digital Asset Management
May 31, 2021

Adobe Experience Manager - The One Stop Shop for Digital Asset Management

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe Experience Manager

Adobe Experience Manager is used by my entire Business Development department and several other pockets of my company. Specifically, my use case is with my customers. This tool allows me to put out custom content for each of my clients. I get feedback all the time about how clean and easy it is to use.
  • Content customization.
  • Very fair price, inexpensive relative to competition.
  • Takes a little bit of time to understand how to use all of the features.
  • Collaboration with colleagues can be streamlined better.
  • Closer relationship with customers --> very high ROI.
  • Inexpensive compared to competitors.
Content Author / Administrator
My company went with Adobe Experience Manager for 2 reasons, the first being cost. We had a type budget due to COVID, and this saved us money compared to 365 Command and API Defense - the other tools we were evaluating at the time. Secondly, this was a generally highly recommended tool that pushed us in this direction in the first place.

Do you think Adobe Experience Manager delivers good value for the price?

Yes

Are you happy with Adobe Experience Manager's feature set?

Yes

Did Adobe Experience Manager live up to sales and marketing promises?

Yes

Did implementation of Adobe Experience Manager go as expected?

Yes

Would you buy Adobe Experience Manager again?

Yes

Adobe Experience Manager is very well suited for people in customer-facing roles. It is very easy to create a clean, concise form in which customers have the platform to provide their feedback. It is not quite as appropriate for non-customer-facing roles, although I could see an internal application for HR teams looking to acquire feedback from their employees.

Adobe Experience Manager Feature Ratings

WYSIWYG editor
Not Rated
Code quality / cleanliness
4
Admin section
6
Page templates
6
Library of website themes
8
Mobile optimization / responsive design
10
Publishing workflow
9
Form generator
7
Content taxonomy
5
SEO support
Not Rated
Bulk management
6
Availability / breadth of extensions
7
Community / comment management
8
API
10
Internationalization / multi-language
5
Role-based user permissions
3