Great Product, Some Shortcomings
November 10, 2020

Great Product, Some Shortcomings

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe Sign

We are using it for secure, encrypted signatures on foundational enrollment documents as well as large distributions of occassional documents that still need to be signed.
  • Being able to run a report to csv for all fields is fantastic.
  • The interplay between Acrobat and Sign is vital.
  • Copy/paste for fields in signatures would be better if they defaulted to a new name instead of a copied name. That would allow for better csv reports after signatures have been applied.
  • Some merge fields would be a big help, allowing us to automatically complete some fields without forcing users to input data we already captured. if those merged fields could remain editable, that would be even better.
  • Linking signatories into groups so that one member can sign for all would be a helpful feature for megasign.
  • I can still access an editable version of the form through the webpage after it has been signed. I would feel better if it was more secure.
  • 300 has a cutoff for megasign is annoying as our list of households is usually around 160 and so we just exceed that limit.
  • Great streamlining of our largest paperwork efforts.
  • Follow up on uncompleted forms is much easier.
Hits crucial high points, still has some drawbacks that provide frustration.
As previously noted.
This is not a daily use product, it's main advantage is to broadcast a document to be signed be a large audience and tracking that progress.

Do you think Adobe Acrobat Sign delivers good value for the price?

Yes

Are you happy with Adobe Acrobat Sign's feature set?

Yes

Did Adobe Acrobat Sign live up to sales and marketing promises?

Yes

Did implementation of Adobe Acrobat Sign go as expected?

Yes

Would you buy Adobe Acrobat Sign again?

Yes

The main advantages for Sign are csv reports and encrypted signature.
Not mobile friendly so not great for quick forms, highly secure so great for essential forms.