Adobe Sign is Fantastic! But may not be for everyone
January 12, 2022

Adobe Sign is Fantastic! But may not be for everyone

Adriano Eva | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe Sign

I use Adobe Sign to exchange documents that need signing with contractors, employees, colleagues, and the public in general. The scope and range of use vary from the signing of service contracts to signing payment vouchers. Without Adobe Sign, I would have either (1) sit around waiting for the postal service to deliver wet signed documents, (2) drive around for signatures, or (3) have others do the driving to bring me the documents. Adobe Sign has evidenced the amount of wasted time and money of just two years ago.

Pros

  • Features
  • Integration with other adobe products
  • Learning curve

Cons

  • Ease of use
  • Notifications
  • Customer Support
  • Cost for smaller companies
  • Adobe Sign positively impacted the turn around time of our service contracts.
  • Adobe Sign seemless integration between InDesign, illustrator, Acrobat DC, and Adobe Sign is unparalled.
  • Adobe Sign is not a good stand alone document signing app for private use due to the lack of integration with other non Adobe products or cost.
Maybe it is unfair to state the following... but let's do it anyway. Customer service these days have been spoiled by the service offered by Amazon. Everybody else seems to be compared to that standard of service Amazon provides and seem to come short.
I am used to Adobe products and am able to cruise through it with ease.

Do you think Adobe Acrobat Sign delivers good value for the price?

Yes

Are you happy with Adobe Acrobat Sign's feature set?

Yes

Did Adobe Acrobat Sign live up to sales and marketing promises?

Yes

Did implementation of Adobe Acrobat Sign go as expected?

I wasn't involved with the implementation phase

Would you buy Adobe Acrobat Sign again?

Yes

Integration is key to help me determine the value of Adobe Sign to our organization. That is what set it apart from DocuSign in my opinion.
Adobe Sign is well suited for larger companies or organizations with large volume of partner/ clients that require collection of signatures.

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