Adobe Sign is Fantastic! But may not be for everyone
January 12, 2022

Adobe Sign is Fantastic! But may not be for everyone

Adriano Eva | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe Sign

I use Adobe Sign to exchange documents that need signing with contractors, employees, colleagues, and the public in general. The scope and range of use vary from the signing of service contracts to signing payment vouchers. Without Adobe Sign, I would have either (1) sit around waiting for the postal service to deliver wet signed documents, (2) drive around for signatures, or (3) have others do the driving to bring me the documents. Adobe Sign has evidenced the amount of wasted time and money of just two years ago.
  • Features
  • Integration with other adobe products
  • Learning curve
  • Ease of use
  • Notifications
  • Customer Support
  • Cost for smaller companies
  • Adobe Sign positively impacted the turn around time of our service contracts.
  • Adobe Sign seemless integration between InDesign, illustrator, Acrobat DC, and Adobe Sign is unparalled.
  • Adobe Sign is not a good stand alone document signing app for private use due to the lack of integration with other non Adobe products or cost.
Maybe it is unfair to state the following... but let's do it anyway. Customer service these days have been spoiled by the service offered by Amazon. Everybody else seems to be compared to that standard of service Amazon provides and seem to come short.
I am used to Adobe products and am able to cruise through it with ease.
Contracting with a government agency requires extensive levels of checks and balances, which may include also many levels of authority signing documents before it is filed with the clerks office. When I initiate signature collections, I am able to have 5 or 6 signatures collected within 60 minutes. This process would take up to two weeks in the past. Governmemt agencies have always received a bad rap for how slow it moves processes. There are no excuses anymore.

Do you think Adobe Acrobat Sign delivers good value for the price?


Are you happy with Adobe Acrobat Sign's feature set?


Did Adobe Acrobat Sign live up to sales and marketing promises?


Did implementation of Adobe Acrobat Sign go as expected?

I wasn't involved with the implementation phase

Would you buy Adobe Acrobat Sign again?


Integration is key to help me determine the value of Adobe Sign to our organization. That is what set it apart from DocuSign in my opinion.
Adobe Sign is well suited for larger companies or organizations with large volume of partner/ clients that require collection of signatures.