TrustRadius
Adobe Target review - Target your audience and test your content
https://www.trustradius.com/ab-testingAdobe TargetUnspecified8.2118101
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April 09, 2019

Adobe Target review - Target your audience and test your content

Score 8 out of 101
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Overall Satisfaction with Adobe Target

Adobe Target is used by our Digital department for our primary corporate website, but not across the whole organization. We use it primarily for running A/B tests with certain content to measure the effectiveness of certain campaigns, or for experience targeting to add things like pop up modal windows, banner ads etc., that we show to certain audiences. It addresses our need to test content effectiveness (via A/B testing), to implement short-term modifications to our website, and to display those modifications to certain audience groups. We also use it on our internal staff intranet to display certain types of content to certain categories of staff members.
  • Makes it very easy to modify your webpages dynamically for short-term campaigns and testing.
  • Allows you to display certain content to certain audiences or types of users.
  • Provides integration with Adobe Analytics for reporting purposes (also has AEM integrations we haven't explored yet).
  • The interface is pretty easy to use.
  • The success measurement of A/B testing seems somewhat limited. You can choose success based on things like views, time on page, or when the user clicked a certain page element, but the options aren't expansive.
  • When adding custom code for a page modification, the CSS modifier is a bit rigid in that you can't modify the "Action Type" manually.
  • Editing an activity on a password-protected webpage can be tricky. Because it loads the webpage within Target, you have to sign in via the embedded frame and then get it to load properly, which has been problematic at times. This has happened when we've used Target activities on our internal staff intranet.
  • It has helped us make decisions about whether to put manpower behind certain website strategies, as we've been able to test them temporarily and run A/B tests to prove effectiveness.
  • It allows us an easy way to serve different content to different groups of staff members on our internal intranet.
  • It allows us to know more about our users by measuring analytics of how users interact with the dynamic page elements served by Adobe Target.
I have not used another product like Adobe Target.
Adobe Target is well suited for organizations that produce a variety of content types, run different types of campaigns, and desire to do frequent A/B testing of content to measure effectiveness, especially if they desire to serve those different content experiences to different audience groups. It also is useful for those that like to test short-term page modifications. It is less appropriate for organizations that have very static content, or those without the need to run A/B testing.