ADP Is My Favorite and Should Be Your's Too!
July 25, 2019

ADP Is My Favorite and Should Be Your's Too!

Pattie Curry, SPHR, SHRM-SCP, MBA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

We use ADP Workforce Now for administration of our payroll, timekeeping, time off and HRIS functions for our U.S. based employees. It makes it easier to have all of our data in one place for our three locations. We have practitioners at two locations that have full access to all employees.
  • The timekeeping function allows us to keep an accurate track of our employees, even when working in a different location. We have the ability to allocate costs from one cost center to another from within the timecard making it easy to transfer costs. We have added schedules to track clocking discrepancies and also recently added an ADP partner for additional resources in dealing with an attendance policy.
  • Payroll makes it easy to manage all aspects of pay from garnishments to bonuses. The tax service takes care of reporting all the taxes so we just need to make sure all the data in the system is correct.
  • The implementation to ADP was very well managed and timed. They employ very good resources that will walk you through the entire process without any of the stresses usually associated with an implementation.
  • The reporting function has gotten better although it could still be slightly improved. I would like to see an example of the reports along with the data included.
  • They need a better system to track FMLA and other leaves.
  • It would be nice for them to have a module built just for a vacation donation policy.
  • ADP has made it easier to do our entire payroll function and has decreased the amount of time payroll, HR and managers/supervisors have to spend on bi-weekly tasks associated with getting our employees paid.
  • ADP also gives us more ability to see information and create reports than our previous payroll provider did.
Our HR team has saved time, but I'm not sure how much. - ADP is much user-friendly than our previous solution which has greatly streamlined the amount of time it takes to do ANY function in the system. It is easy to look at and find the information you need and easy to sort and run quick custom reports.

We were on an old platform of Ceridian which I would NOT recommend to anyone. The Dayforce timekeeping function needed updating and was not user-friendly.

After using ADP - I would never go back to Ceridian.

ADP has many bells and whistles that might not be appropriate for a smaller company - however they can usually tailor it down for them. I think it would be good for just about any other company. They are frequently updating their contents so if you don't like change you might not want to use them. But their changes are usually based on feedback from the users - so it's really a good thing.

ADP Workforce Now Feature Ratings

Employee demographic data
10
Employment history
8
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
8
Support for external payroll vendors
Not Rated
Benefit plan administration
8
Direct deposit files
10
Salary revision and increment management
8
Reimbursement management
Not Rated
Approval workflow
9
Balance details
9
Annual carry-forward and encashment
9
View and generate pay and benefit information
9
Update personal information
8
View company policy documentation
Not Rated
Employee recognition
Not Rated
Report builder
10
Pre-built reports
8
Ability to combine HR data with external data
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated