ADP is amazing!
February 19, 2020

ADP is amazing!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

We have it separated by department. We just started using the on boarding and recruitment modules as well as the performance reviews.

Pros

  • Customer Service, they help you until the problem is fixed.
  • Having the Bridge is a life saver.

Cons

  • Update the Bridge more often, some questions don't have answers.
  • Have examples on what each part should look like.
  • The support was always there to help.
Scalability has been good but there is always room for improvement.
  • Indeed
Setting up the Indeed integration was easy.
It has a lot more to offer and easier to find your way around.
I was having a problem with the on boarding part setting it up, and it took a couple days to figure it out. The customer service rep that was helping me was making sure that the problem got fixed and even after was checking in to see if it was still good.

ADP Workforce Now Feature Ratings

Employee demographic data
7
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
Pay calculation
10
Support for external payroll vendors
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
View and generate pay and benefit information
10
Update personal information
10
View company policy documentation
10
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Performance plans
10
Performance improvement plans
10
Review status tracking
10
Review reminders
10
Multiple review frequency
10
Corporate goal setting
10
Individual goal setting
10
Line-of sight-visibility
10
Performance tracking
10
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
10
Applicant Tracking
10
Notifications and Alerts
10

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