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New ADP User
Updated February 23, 2021

New ADP User

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

We use ADP Workforce Now for Payroll across the organization. Additionally, we are using it for reporting purposes to our parent company. We also use the time and attendance module. It has made our timecard processing so much more efficient. Additionally, in any type of reporting of employee data, it is very helpful.
  • Payroll
  • Reports
  • Time and Attendance
  • There is often a lag in loading
  • Ease of Payroll processing
  • Time Saving
I believe that with some of the changes we have been implementing lately, ADP Workforce Now has been able to handle the new processes we need. Additionally, I think that we have been able to adapt to the changes from the ease of use in navigating the system, as well as my payroll administrator being able to reach out with any questions or issues.
  • n/a
  • UKG Ready (formerly Kronos Workforce Ready)
I only used the timecard processing function in Kronos in a previous position, and I think ADP Workforce now is comparable

Do you think ADP Workforce Now delivers good value for the price?

Yes

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ADP Workforce Now go as expected?

Yes

Would you buy ADP Workforce Now again?

Yes

I have not personally used support, however my payroll supervisor has, and the main complaint is getting a response and help in a timely manner.
I believe ADP Workforce Now is well suited for just about any company. We have branches all across the United States, and it makes things easier. We also need to do reporting to our parent company, which I believe the information we can pull from ADP is a great help for this. Unless you have a business with very few employees, I think that ADP Workforce Now is a great option.

ADP Workforce Now Feature Ratings

8.8
Employee demographic data
9
Employment history
9
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
9
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
Not Rated
9.0
Pay calculation
9
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
9
Direct deposit files
9
Salary revision and increment management
9
Reimbursement management
Not Rated
9.0
Approval workflow
9
Balance details
9
Annual carry-forward and encashment
9
8.3
View and generate pay and benefit information
8
Update personal information
8
View company policy documentation
9
Employee recognition
Not Rated
Asset Management ()
Not Rated
8.0
Report builder
8
Pre-built reports
8
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

COVID-19 Response

It was fine. We didn't really have a lot of issues during the crisis.
n/a
n/a
n/a

Using ADP Workforce Now

25 - HR/Payroll
Managers
Employees enter their time and attendance.
2 - HR Manager and Payroll Supervisor.
  • Time and attendance
  • Payroll
  • Reporting