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ADP has room to grow for me
Updated October 12, 2023

ADP has room to grow for me

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

The system is being used for Time & Attendance as well as HR company wide
  • Track time in eTime
  • Provide regular updates
  • Reports are too complex
  • ADP WFN and eTime sometime do not work well together
I've never received it.
I've not had a great experience
  • Principal
My counterparts selected [ADP Workforce]. I'd rather have something else.

Do you think ADP Workforce Now delivers good value for the price?

Yes

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ADP Workforce Now go as expected?

I wasn't involved with the implementation phase

Would you buy ADP Workforce Now again?

Yes

There should be more training and in depth detail

ADP Workforce Now Feature Ratings

8.0
Employee demographic data
7
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
7
Organizational charting
6
Organization and location management
6
Compliance data (COBRA, OSHA, etc.)
10
4.7
Pay calculation
6
Support for external payroll vendors
4
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
5
Direct deposit files
4
Salary revision and increment management
4
Reimbursement management
5
6.3
Approval workflow
9
Balance details
5
Annual carry-forward and encashment
5
8.8
View and generate pay and benefit information
10
Update personal information
10
View company policy documentation
8
Employee recognition
7
Asset Management ()
Not Rated
8.7
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
6
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Succession Planning ()
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

COVID-19 Response

There was no need
This has cut down on the basics of changing and updating direct deposits, addresses and phone numbers.

Using ADP Workforce Now

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Familiar
None
  • HR entry
  • Payroll Processing
  • Viewing updates
  • Running Reports that are not "canned"