Highly Recommend ADP Workforce Now
September 23, 2021

Highly Recommend ADP Workforce Now

Janelle Morman, SHRM-CP | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

We've been very happy with our transition to ADP Workforce Now. After initially moving to WFN for payroll, we've added the Time and Attendance function and eliminated the much maligned time clock from the building. Team members have better access to their time, as well as time off balances and pay stubs, etc. all in one place. All time off requests for the company are now submitted and approved through WFN, automating a process previously done with paper leave request forms. These two process changes have saved significant administrative time for managers as well in the payroll submission process. We are also currently moving our 401k plan to ADP Retirement Services, which will streamline another time consuming administrative process, as well as provide a cost savings to the plan. Overall, great products and great support!
  • Matching to clients to the best products and services for them.
  • Great support.
  • Ease of implementation.
  • On occasion, the support line has a long wait time.
  • Automating time clock and leave request functions.
  • Greater transparency.
  • "One stop shop" for team members and HR/Payroll function.
WFN would be easily scalable.
  • Time and Attendance
  • ADP Retirement Services
All implementations with ADP have gone very well. The teams are very knowledgeable.
Our prior payroll company shut down and we were essentially handed over to ADP. We didn't have time to do a lot of shopping around but overall very pleased with ADP.

Do you think ADP Workforce Now delivers good value for the price?

Yes

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

Yes

Did implementation of ADP Workforce Now go as expected?

Yes

Would you buy ADP Workforce Now again?

Yes

Service is great but sometimes there is a delay in contacting someone.
My experience with WFN is in companies of 60 to 200 employees. Their platforms are very compatible with companies of this size.

ADP Workforce Now Feature Ratings

Employee demographic data
Not Rated
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
10
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
10
Benefit plan administration
Not Rated
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
Not Rated
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
View and generate pay and benefit information
10
Update personal information
10
View company policy documentation
Not Rated
Employee recognition
Not Rated
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated