ADP - Less Data Entry and Less Errors leads to Happier Staff!
September 29, 2021

ADP - Less Data Entry and Less Errors leads to Happier Staff!

Brittany Meadors, PHR, SHRM-CP | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

ADP is being used by our organization for payroll, recruitment, time keeping, compliance, etc. We love the fact that we are using one system; it has reduced our errors significantly! We used to transfer data from one system to another, and we had errors every payroll run. It was not a good look for us. ADP has changed all of that!

Pros

  • Compliance.
  • Tax updates.
  • Law/regulation updates.

Cons

  • ADP recruitment.
  • Customer service timeliness.
  • Significant reduction in payroll errors.
ADP has been very flexible and accommodating with our multiple company codes (we have a subsidiary).
ADP is an all-in-one, integrated, self-service system. It has saved us countless hours of data entry and errors. HIGHLY recommended!

Do you think ADP Workforce Now delivers good value for the price?

Yes

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

Yes

Did implementation of ADP Workforce Now go as expected?

No

Would you buy ADP Workforce Now again?

Yes

We had a hard time reaching our Implementation team and Services team.
ADP is great for growing organizations. We would not have been able to keep up using 4+ software programs - now we have one, and it has simplified the process exponentially. ADP stays on top of regulation updates and notifies the appropriate personnel. Customer service from the Service Team could be improved in terms of timeliness.

ADP Workforce Now Feature Ratings

7.5
Employee demographic data
8
Employment history
7
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
7
Organization and location management
7
Compliance data (COBRA, OSHA, etc.)
9
7.2
Pay calculation
7
Support for external payroll vendors
7
Off-cycle/On-Demand payment
8
Benefit plan administration
7
Direct deposit files
7
Salary revision and increment management
7
Reimbursement management
Not Rated
7.0
Approval workflow
8
Balance details
6
Annual carry-forward and encashment
7
9.0
View and generate pay and benefit information
9
Update personal information
9
View company policy documentation
9
Employee recognition
Not Rated
Asset Management ()
Not Rated
7.7
Report builder
8
Pre-built reports
8
Ability to combine HR data with external data
7
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
8.0
Job Requisition Management
7
Company Website Posting
8
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
7
Notifications and Alerts
10

Comments

  • Jennifer Stone | TrustRadius Reviewer
    Jennifer Stone
    (Vendor Representative) commented 3 years ago
    Brittany, Thank you for your feedback and partnership. Your comments and insights are greatly appreciated.

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