ADP WFN Rocks
October 05, 2021

ADP WFN Rocks

Amy Beresford | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

The whole organization uses ADP for payroll, time tracking, talent development and as a resource center.

Pros

  • Payroll processing
  • Time tracking
  • Tax processing
  • ACA support

Cons

  • Learning and Development
  • Employee Self-Service
  • Configuration of home page/pages
  • Decreased time on manual payroll practices
For the most part, we have only one or two users who use all the functionalities; most in the org only use the vacation request and time card functions. We have not done a good job of highlighting the features.
  • Carrier connections
We haven't proceeded with the integration, but it is an easy endeavor.
Paycor did not have greater features or functionality than ADP WFN.

Do you think ADP Workforce Now delivers good value for the price?

Yes

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ADP Workforce Now go as expected?

I wasn't involved with the implementation phase

Would you buy ADP Workforce Now again?

Yes

Every time I have reached out to the support team at ADP, they have either resolved the issue immediately, or have done further research to resolve within a few days. They also know when to escalate and do the work on the back end, or when to guide us so that we can resolve the issue on our end.
ADP WFN is well suited to mid to large companies that are seeking a comprehensive payroll/HRIS system that provides a talent management, acquisition, L&D and performance management platform.

I don't think it is well suited for companies that only need payroll services.

ADP Workforce Now Feature Ratings

Employee demographic data
10
Employment history
9
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
7
Pay calculation
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
7
Approval workflow
10
Annual carry-forward and encashment
10
View and generate pay and benefit information
Not Rated
Update personal information
Not Rated
View company policy documentation
Not Rated
Employee recognition
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated

Comments

  • Jennifer Stone | TrustRadius Reviewer
    Amy, Thank you for your feedback and partnership. Your comments and insights are greatly appreciated.

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