Keeping up with technology to stay a leader in the HRIS space
October 06, 2021

Keeping up with technology to stay a leader in the HRIS space

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

Several modules are used across the whole organization: recruitment, onboarding, payroll, HR, compensation, performance, benefits, self-service, time & attendance, time off, policies, ACA, custom reporting, analytics, and ADP tax reporting. When initial module changes are rolled out sometimes there are little tweaks that need to be made, but as a whole it is a great system that continues to improve.
  • Training client support.
  • Module enhancements.
  • Looking for ways to be the leader in the space.
  • Look for ways to be the front runner in the HRIS space, sometimes the rollouts are lagging to other vendors.
  • Time off automatically posting to the employee calendars has some functionalities the ADP administrators are unaware of unless calling client support.
  • Provide interactive sessions for upgrades rather than just providing a PDF as users will get more out of a live session than just browsing the PDF.
  • Streamline processes.
  • Eliminated paper and time consuming spreadsheets.
  • The availability of reliable data in one place.
All employees in our organization use ADP, from the CEO all the way down.
ADP at the time was lacking in keeping up with technology enhancements 18 years ago when I used Ceridian. Since ADP has stepped up to meet or exceed the everchanging technology that will continue to be the reason why or why not an organization stays with their HRIS system.

Do you think ADP Workforce Now delivers good value for the price?

Yes

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ADP Workforce Now go as expected?

I wasn't involved with the implementation phase

Would you buy ADP Workforce Now again?

Yes

I gave a 9 only because there is always room for improvement. If you don't make improvements, then you will lose.
ADP Workforce now is a whole HRIS system. There will always be areas where another vendor is ahead, but ADP has put the resources in place to meet or even exceed what other vendors are doing. Technology does not stand still, and if ADP wants to continue they will need to continue moving forward with the fast-paced technology enhancements.

ADP Workforce Now Feature Ratings

Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Pay calculation
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
View and generate pay and benefit information
10
Update personal information
10
View company policy documentation
10
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Performance plans
10
Performance improvement plans
10
Review status tracking
10
Review reminders
10
Multiple review frequency
10
Corporate goal setting
10
Individual goal setting
10
Line-of sight-visibility
10
Performance tracking
10
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
10
Applicant Tracking
10
Notifications and Alerts
10