Item: ADP Workforce Now
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

ADP Workforce Now is being used by our entire organization. It streamlines payroll and HR processes that were otherwise time-consuming and prone to error.

Pros and Cons

Onboarding
Time management
Reports and analytics

New hire wizard template functionality
Home cost numbers linking to labor charge fields for timecards

Return on Investment

ADP Workforce Now has assisted us in correcting leave balances for hundreds of employees that had incorrect balances and/or weren't accruing properly.

Scalability

We use it across all departments and for multiple companies. It's great to have everything in one place.

Systems Integrated With

The Work Number

This was time-consuming, but not difficult. Definitely worth it.

Key Insights

Do you think ADP Workforce Now delivers good value for the price?

Yes

Are you happy with ADP Workforce Now's feature set?

Did ADP Workforce Now live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ADP Workforce Now go as expected?

Yes

Would you buy ADP Workforce Now again?

Yes

Support Rating

It's better now than it was initially. The support we received at first only made our issues worse, she was not helpful at all.

Other Software Used

Microsoft 365 (formerly Office 365), Teams Manager for Microsoft Teams, Laserfiche

Likelihood to Recommend

ADP Workforce Now is well suited for all industries.

ADP Workforce Now is a time saver!

Overall Satisfaction with ADP Workforce Now