ADP Workforce Now Review

This is neutral for our company.

I have had some amazing support and other times I've spent hours trying to get the support I've needed.

[ADP Workforce Now] does really well with doing the payroll, filing taxes, as well as other forms that have to be done. Taking the information that it's given and producing payroll reports. Contacting customer support can be hit or miss. Sometimes you get an employee with lots of knowledge and sometimes you get someone who has no idea what's going on. As a smaller company [that] doesn't require some aspects (such as to go paperless on our checks), I have found that it's impossible to get those types [of] things tailored to our needs (a company that does not want to go paperless). I believe it is designed for employees to log in and see their own information, but that is not something that we want to do.