ADP Workforce Now Review
October 06, 2021
ADP Workforce Now Review
Score 1 out of 10
Vetted Review
Verified User
Overall Satisfaction with ADP Workforce Now
We use [ADP Workforce Now] for payroll, benefits management, and time-off tracking - [I feel] it is extremely flawed software with so many issues and bugs, that it honestly would be faster to do payroll manually. [In my opinion] customer service is horrific and has to be hounded to address concerns.
- [In my opinion] nothing
- Payroll tax processing
- Customer service
- Fix glitchy bugs
- [I feel they should] stop selling extraneous items and fix the basics
- [In my experience] so time-consuming to get help with software bugs and payroll tax reporting - [I feel it] would be faster to process payroll manually.
- Employee benefit processing
[In my experience] very buggy and totally unmanageable.
[From my experience] sends error messages that no one [has been able to] help me interpret.
Do you think ADP Workforce Now delivers good value for the price?
No
Are you happy with ADP Workforce Now's feature set?
No
Did ADP Workforce Now live up to sales and marketing promises?
No
Did implementation of ADP Workforce Now go as expected?
No
Would you buy ADP Workforce Now again?
No